Amana RS3100007 Slow spin or no spin Possible Cause Result, Constant spin Possible Cause Result

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

10. Slow spin or no spin.

Possible Cause	Result
Some model washers, timer is programmed for	Use a different cycle.
SLOW spin in DELICATE cycle regardless of
action switch setting.
Loading door not closed or failed switch.	Close door or test switch and replace if failed.
Bind in water pump.	Replace pump.
Loose or broken drive belt.	Adjust or replace drive belt.
Oil on drive belt.	Replace drive belt
Sheared motor pulley roll pin.	Remove drive motor and replace roll pin and any other damaged
	components.
Motor overload protector has cycled.	Wait two to three minutes for overload protector to reset. If
	overload protector cycles repeatedly, see following chart.
No clearance or stuck brake pads.	Free sticky brake pads or replace brake pads.
Failed transmission assembly.	Replace failed transmission assembly.
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

11. Constant spin.
Possible Cause	Result
Washtub does not stop spinning within seven	Replace brake pads.
seconds after loading door is open.	Tighten Helix Bolt if loose.
Excessive wear on brake pads, or missing	Replace brake pads.
brake pads.
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

12. Washer stops in middle of cycle or quits after a couple loads ⎯ intermittent.
Possible Cause	Result
Belt is tacky and does not allow proper	Check belt and replace if failed.
slipping.
Belt tension is too tight and does not allow	Verify idler spring is properly connected.
proper slipping.	Verify proper belt and pulley are installed.
Motor overload protector has cycled.	Wait two to three minutes for overload protector to reset. If
	overload protector cycles repeatedly, see following chart.
Brake, transmission or motor have locked up	Verify all components move freely. Correct binding component.
and will not turn.
Motor switch functions fail.	Test switch functions.
Failed timer.	Test timer and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

RS3100007 Rev. 0

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Contents Top Load Washer ServiceTable of Contents Important Notices for Consumers and Servicers Recognize Safety Symbols, Words, and LabelsImportant Information Important Safety Information Grounding Instructions General InformationModel Identification Proper Grounding and Polarization of 120 Volts Wall OutletsGeneral Operation Definition Component Test Procedure Results Component Testing InformationDiagram and Schematic for correct White Red Brown Internal Motor Diagram and SchematicWire harness Connection Block White Brown Yellow Red Blue BlueViolet Black White YellowBlue White/Black Motor Assembly Three speed motorNo warm water Possible Cause Result Troubleshooting ProceduresNo hot water Possible Cause Result No cold water Possible Cause ResultMotor does not operate Possible Cause Result Timer does not advance Possible Cause ResultConstant agitation Possible Cause Result No agitation Possible Cause ResultSlow spin or no spin Possible Cause Result Constant spin Possible Cause ResultPossible Cause Result Water leaking from outer tub Possible Cause Result Washer locks-up or binding Possible Cause ResultOuter tub does not empty Possible Cause Result Excessive vibration Possible Cause ResultControl Hood End Panels Disassembly ProceduresControl Hood Assembly TimerTemperature and Speed Switch Loading Door Pressure SwitchRocker Switch Graphic PanelAgitator Agitator, Drive Bell and Seal AssemblyInstalling Drive Bell Service Access Panel Front PanelMotor and Mounting Bracket Pump and Belt Removal Reassembly of Pump and BeltPump Mounting screws Rear Pump leg Assembly Embosses Motor AssemblyIdler Lever and Pulley Motor DisassemblyMotor Switch Motor Drive PulleyDoor Switch Mixing ValveCabinet Top Tub Cover and Gasket Washtub and Balance RingOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Transmission Assembly Upper Bearing AssemblyFriction Ring Appendix a Installation Instructions Tub Wall Unit StandpipeProng grounded outlet only Positionwasher and LevelInstallation Summary Longer Water Inlet Hoses Adjustable leg Extension KitObserve all local codes and ordinances Siphon Break KitInstallation Requirements Appendix B Top Loading Washer Thank you for buying an Amana washer Recognize Safety Symbols, Words, LabelsImportant Safety Information Starting the Wash Close washer lid Starting the Wash contdWhat do the little numbers mean? CyclesDispensers Clean softener dispenser after each use. Remove dispenserFollow the Colors Features, Hints, and CareCold Storage and Non-Use Periods Moving and StorageTopic Possible Cause Solution Trouble ShootingWater Trouble Shooting contdRepairs resulting from the following Amana Washer WarrantyAppendix C Top Loading Washer ContentsRecognize Safety Symbols, Words, Labels Important Safety InformationSave Time and Money Asure Extended Service PlanParts and Accessories Important Information Thank you for buying an Amana washerBefore You Install Electrical RequirementsWater Supply Requirements Risers Washer DimensionsLow Standpipe Installation LocationHOT Cold Wall Unit Questions?Warm/Cold Operating Instructions Washer Control PanelTo Wash Clothes Ex-Large FullOperating Instructions Bleach Dispenser Helpful Hints and FeaturesResetting Timer PausesGeneral Washer Care Care and CleaningSafety Spin Automatic Balance SystemTopic Possible Cause Solution Before Calling ServiceTopic Possible Cause Solution Vacations and Extended Non-Use Cold Storage and Non-Use PeriodsCold Weather Care Cold Weather StorageWarranty Warranty Provides ForOwner’s Responsibilities See manual for details Fast Track for Installing Washer