Trouble Shooting
You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at
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NOISE |
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Gear sounds or a low hum | Normal mechanical sounds in commercial- | Normal operation. | ||||
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Rattling and clanking noise | Loose objects, such as coins or pins, in tub | Stop washer and check tub. Remove loose objects. If noise | ||||
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| or pump | continues after washer is restarted, objects may be in |
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| pump: call your authorized servicer. |
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| Belt buckles, metal fasteners hitting wash tub | Close zippers, buttons, and fasteners. Clothing with |
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| buckles must be turned inside out. |
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Squealing sound or hot | Overloaded wash tub | Do not overload washer. Stop washer and reduce size of | ||||
rubber odor |
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Thumping sound | Heavy wash loads; unbalanced loads | Usually normal, but unbalanced loads should be | ||||
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| redistributed. Stop washer and rearrange load. |
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Vibrating noise | Washer not resting firmly on floor | Make sure floor is strong enough for washer. Adjust | ||||
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| leveling legs so washer rests firmly on floor. See |
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| Installation Instructions for leveling details. |
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| Wash load distributed unevenly in tub | Stop washer and rearrange load. |
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| Shipping plug not removed during installation | See Installation Instructions for details on removing |
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| shipping plug. |
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Water splashing or slapping | Spray rinse | Normal operation. Washer sprays water inside tub while | ||||
noise |
| running at high speed during rinse and spin. | ||||
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Whistling or whirling noise | Drum spinning without clothes | Normal operation. Holes in the tub can cause this sound. | ||||
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OPERATION |
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Washer does not start | Electrical power cord may not be plugged in, | Make sure plug from power cord fits tightly into wall outlet. | ||||
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| or connection may be loose |
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| Fuse blown, circuit breaker tripped, or power | Replace fuse or reset circuit breaker. Do NOT increase |
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| outage occurred | fuse capacity. Call qualified electrician to correct circuit |
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| overload problem. Call local utility company to correct |
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| power outage. |
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| Water supply faucets not turned on | Turn on water supply faucets. |
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| Timer knob/cycle selector set incorrectly | Move indicator slightly clockwise. Pull out on timer knob. |
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| Motor overheated | Internal overload protector automatically stops motor in |
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| event of overload. Protector resets in approximately 3 |
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| minutes and motor automatically restarts. If overload |
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| protector stops motor again, quit using washer and call |
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| service technician. |
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| Do not overload washer. Largest dry load level should not |
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| be higher than bottom of fabric softener dispenser or top of |
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| agitator. |
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Washer won’t spin | Lid partially open | Close lid completely. | ||||
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Residue left in tub | Heavily soiled items | Wipe tub with | ||||
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| Before washing, shake or brush excess dirt and sand from |
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RS3100007 Rev. 0 |