Amana RS3100007 service manual Timer does not advance Possible Cause Result

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

4. Water fill does not stop at proper level.

Possible Cause

Result

Failed pressure switch.

Test switch and replace if failed.

Air leak in pressure hose

Replace pressure hose.

Water in pressure hose.

Blow air through hose to remove water.

Broken, weak, or missing mixing valve

Replace mixing valve.

armature spring.

 

Sediment on or under mixing valve diaphragm,

Replace mixing valve.

failed diaphragm, or armature binding in

 

armature guide.

 

A siphoning action started in washer will cause

Install No. 526P3 Siphon Break Kit. Provide an air gap around

water to be siphoned from washer during cycle.

drain hose and drain receptacle. Install No. 36878 Standpipe

Caused by drain hose being lower than washer

Adapter.

cabinet top.

 

Failed electronic control.

Test electronic control and replace if failed.

Broken, loose, shorted or incorrect wiring.

Refer to appropriate wiring diagram.

 

 

5. Timer does not advance.

 

Possible Cause

Result

Timer is designed to pause during fill periods.

Allow completion of fill period.

Some cycles have pause (delicate cycle).

 

Loading door is open.

Close loading door. Loading door MUST be closed anytime the

 

washer is set to agitate or spin.

Washer will not fill.

Timer pauses until pressure switch is satisfied.

Verify washer is not siphoning during rinse

Install No. 526P3 Siphon Break Kit.

cycle.

 

Failed timer.

Test timer and replace if failed.

Broken, loose, shorted, or incorrect wiring.

Refer to appropriate wiring diagram.

 

 

6. Motor does not operate.

 

Possible Cause

Result

Power cord not plugged in, blown fuse or

Verify electrical power is present at outlet and unit is plugged in.

tripped circuit breaker at circuit panel.

There is no internal fuse in the washer.

Loading door not closed or failed switch.

Close door or test switch and replace if failed.

Motor overload protector has cycled.

Wait two to three minutes for overload protector to reset. If

 

overload protector cycles repeatedly, see following chart.

Binding in upper or lower motor bearings.

Remove belt and determine if motor shaft will spin. Replace

 

motor if shaft is locked up.

Motor is dead, electrical power is present.

Test motor switch and windings.

Motor start functions fail or motor only hums.

Test motor start switch and start windings.

Timer improperly set.

Reset timer or try another cycle.

Failed timer.

Test timer and replace if failed.

Failed electronic control.

Test electronic control and replace if failed.

Broken, loose, shorted or incorrect wiring.

Refer to appropriate wiring diagram.

RS3100007 Rev. 0

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Contents Top Load Washer ServiceTable of Contents Recognize Safety Symbols, Words, and Labels Important Notices for Consumers and ServicersImportant Information Important Safety Information Model Identification General InformationProper Grounding and Polarization of 120 Volts Wall Outlets Grounding InstructionsGeneral Operation Definition Component Test Procedure Results Component Testing InformationDiagram and Schematic for correct Wire harness Connection Block White Brown Yellow Red Blue Internal Motor Diagram and SchematicBlue White Red BrownViolet Black White YellowBlue White/Black Motor Assembly Three speed motorNo hot water Possible Cause Result Troubleshooting ProceduresNo cold water Possible Cause Result No warm water Possible Cause ResultMotor does not operate Possible Cause Result Timer does not advance Possible Cause ResultConstant agitation Possible Cause Result No agitation Possible Cause ResultConstant spin Possible Cause Result Slow spin or no spin Possible Cause ResultPossible Cause Result Outer tub does not empty Possible Cause Result Washer locks-up or binding Possible Cause ResultExcessive vibration Possible Cause Result Water leaking from outer tub Possible Cause ResultControl Hood Assembly Disassembly ProceduresTimer Control Hood End PanelsTemperature and Speed Switch Rocker Switch Pressure SwitchGraphic Panel Loading DoorAgitator Agitator, Drive Bell and Seal AssemblyInstalling Drive Bell Front Panel Service Access PanelMotor and Mounting Bracket Pump Mounting screws Rear Pump leg Assembly Reassembly of Pump and BeltEmbosses Motor Assembly Pump and Belt RemovalMotor Switch Motor DisassemblyMotor Drive Pulley Idler Lever and PulleyMixing Valve Door SwitchCabinet Top Washtub and Balance Ring Tub Cover and GasketOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Upper Bearing Assembly Transmission AssemblyFriction Ring Appendix a Installation Instructions Tub Wall Unit StandpipeProng grounded outlet only Positionwasher and LevelInstallation Summary Observe all local codes and ordinances Adjustable leg Extension KitSiphon Break Kit Longer Water Inlet HosesInstallation Requirements Appendix B Top Loading Washer Thank you for buying an Amana washer Recognize Safety Symbols, Words, LabelsImportant Safety Information Starting the Wash Close washer lid Starting the Wash contdWhat do the little numbers mean? CyclesDispensers Clean softener dispenser after each use. Remove dispenserFollow the Colors Features, Hints, and CareCold Storage and Non-Use Periods Moving and StorageTopic Possible Cause Solution Trouble ShootingWater Trouble Shooting contdRepairs resulting from the following Amana Washer WarrantyAppendix C Top Loading Washer ContentsRecognize Safety Symbols, Words, Labels Important Safety InformationParts and Accessories Asure Extended Service PlanImportant Information Thank you for buying an Amana washer Save Time and MoneyElectrical Requirements Before You InstallWater Supply Requirements Low Standpipe Installation Washer DimensionsLocation RisersHOT Cold Wall Unit Questions?To Wash Clothes Operating Instructions Washer Control PanelEx-Large Full Warm/ColdOperating Instructions Resetting Timer Helpful Hints and FeaturesPauses Bleach DispenserSafety Spin Care and CleaningAutomatic Balance System General Washer CareTopic Possible Cause Solution Before Calling ServiceTopic Possible Cause Solution Cold Weather Care Cold Storage and Non-Use PeriodsCold Weather Storage Vacations and Extended Non-UseWarranty Provides For WarrantyOwner’s Responsibilities See manual for details Fast Track for Installing Washer