Outback Power Systems GFX1312E, GFX1424E, GFX1448E manual Troubleshooting

Troubleshooting

Table 4 Basic Troubleshooting Steps

Symptom	Unusual LEDs	Possible Cause	Possible Remedy
One or more	Inverting LED not	Unit is slave and is in Power Save	MATE system display only: Check Power Save
inverters will	illuminated on	mode.	levels in the ADV/FX/STACK menu and test
not invert while	questionable unit		with loads. Determine if the inverter comes
others do (in			on at the appropriate levels.
multi-inverter			MATE3 system display only: Check Power
system).
			Save levels in the Inverter Stacking menu
			and test with loads. Determine if the
			inverter comes on at the appropriate levels.
			(If this setting was intentional, then no
			action is required.)
	AC IN LED off	No AC input.	See “Will not connect to AC” category below.
	AC IN LED normal	Charger set to OFF.	MATE system display only: Check the Charger
			Control screen with the AC IN hot key and
Will not charge.			set to ON or AUTO.
			MATE3 system display only: Check the
			Charger Mode screen with the CHARGER
			hot key and set to On or Auto.
			(If this setting was intentional, then no
			action is required.)
	AC IN LED normal	Charge complete or nearly	Check the DC voltage and charging stage
		complete.	using the system display, if present. Confirm
			with DC voltmeter.
	AC IN LED normal	System display’s DC meter reads	Check the DC voltage on the inverter’s DC
		significantly higher than actual	terminals. If different from the system
		battery voltage.	display reading, the inverter could be
			damaged. Otherwise, check the DC voltage
			on batteries with a voltmeter. If different
			from the reading on the inverter, this could
			be a DC connection problem.
Low charge	AC IN LED normal	Generator type does not work	MATE system display only: Turn off the
		well in conjunction with Input	ac2/gen support function in the
rate.
		Support feature (see page 16).	ADV/FX/GEN menu. The ac transfer control
			must be set to gen in order to do this. In
			current models, if ac transfer control is set
			to grid, the support function cannot be
			disabled.
			MATE3 system display only: Turn off the Input
			Support function in the AC Input and
			Current Limit menu.
	AC IN LED normal	High output loads. If total loads	Turn off some of the output loads and test
		and charge exceed input setting,	the charge rate again.
		charge will decrease to give
		priority to loads.
Reduced power	None	AC source voltage is driven high	When the inverter senses a rise in grid
sold to the		when the inverter sells large	voltage while selling, it reduces the sell
utility grid.		amounts of power.	current, to avoid forcing the voltage to
			unacceptable levels. Check AC input voltage
			while selling. The inverter may be behaving
			correctly.

32 900-0112-01-00 Rev B