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Troubleshooting
Table 4 Basic Troubleshooting Steps
Symptom | Unusual LEDs | Possible Cause | Possible Remedy | |
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| |
Generator, | Amber AUX LED is on | AUX output is not connected, or | Test the generator or device to confirm | |
external fan, |
| is not delivering | functionality. Test the AUX+ and AUX– | |
etc. fails to start |
|
| terminals with a DC voltmeter. If voltage is | |
when triggered |
|
| present with the AUX LED on, then there is | |
by AUX output. |
|
| an external connection problem. If voltage | |
|
|
| is not present with the AUX LED on, the AUX | |
|
|
| circuit may be damaged. Contact OutBack | |
|
|
| Technical Support (see inside front cover of | |
|
|
| this manual). | |
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|
|
| |
Unit reads AC | AC IN LED flashes | Internal transfer relay may be | Disconnect AC input wires and turn inverter | |
input, even |
| damaged. | on. Test the AC HOT IN and NEUTRAL IN | |
though no |
|
| connections with an AC voltmeter. If | |
source is |
|
| voltage appears there, the transfer relay may | |
present. |
|
| be jammed. Contact OutBack Technical | |
|
|
| Support (see inside front cover of this | |
|
|
| manual). | |
|
|
|
| |
|
| Inverter output is being fed with | Disconnect AC output wires. Turn the | |
|
| an external AC source that is out | inverter off and then on. If the problem | |
|
| of phase. | clears, reconnect the AC output wires. If the | |
|
|
| problem recurs when reconnected, an | |
Inverter hums |
|
| external AC source is connected to the | |
|
| output. | ||
loudly. System |
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| ||
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|
| ||
display may |
| Inverter has been incorrectly | Check HUB ports and make certain the | |
show messages |
| |||
| stacked with another unit on the | |||
for high battery | Error LED | master inverter is plugged into port 1. | ||
same output. All units come | ||||
voltage, |
|
| ||
| defaulted as master. | MATE system display only: Check stacking | ||
low battery |
| |||
|
| settings in the ADV/FX/STACK menu. Only | ||
voltage, or |
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| ||
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| one master is allowed per system on a single | ||
backfeed error. |
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| ||
|
| output. | ||
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| ||
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| MATE3 system display only: Check stacking | |
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|
| settings in the Inverter Stacking menu. | |
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| Only one master is allowed per system on a | |
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| single output. | |
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36 |