Troubleshooting
Table 4 Basic Troubleshooting Steps
Symptom | Unusual LEDs | Possible Cause | Possible Remedy | |
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| |
| None (AC IN LED is | Inverter priority | MATE system display only: Check Stop Sell | |
| illuminated) |
| Reasons screen (STATUS/FX/SELL). The | |
|
|
| inverter may be behaving correctly. | |
|
|
| MATE3 system display only: Check Sell Status | |
|
|
| screen with Grid Status soft key. The | |
|
|
| inverter may be behaving correctly. | |
|
|
|
| |
| None (AC IN LED is | AC source does not meet | Verify grid voltage and frequency. | |
| illuminated) | requirements. | Determine if they are within the inverter’s | |
|
|
| approved limits. If not, the inverter is | |
|
|
| behaving correctly. Contact the utility | |
|
|
| company if necessary. | |
|
|
| MATE and MATE3 system display: The | |
|
|
| program selections for limits are IEEE or | |
Will not sell |
|
| USER. | |
|
|
| ||
power to the | None (AC IN LED and | High output loads will consume | Turn off some output loads and observe the | |
utility grid. | ||||
Inverter are | power before it is returned to | sell function. | ||
| ||||
| illuminated) | the utility grid. |
| |
|
|
|
| |
| None (AC IN LED is | Inverter has been set to accept a | Inverter will not intentionally sell to a | |
| illuminated) | generator. | generator. | |
|
|
| MATE system display only: Set ac transfer | |
|
|
| control to grid. | |
|
|
| MATE3 system display only: Set Input Type | |
|
|
| to Grid in the AC Input and Current Limit | |
|
|
| menu. | |
|
|
|
| |
| None (AC IN LED is | Sell function has been disabled. | MATE system display only: Set grid tie | |
| illuminated) |
| authority to GridTied (ADV/FX/SELL) | |
|
|
| MATE3 system display only: Set | |
|
|
| Enable to Y. | |
|
|
|
| |
| AC IN LED off | No AC input. | Check the AC voltage on the inverter’s input | |
|
|
| terminals. If not present, the problem is | |
Will not |
|
| external. If present, the inverter could be | |
connect to the |
|
| damaged. Contact OutBack Technical | |
AC source. |
|
| Support (see inside front cover of this | |
|
|
| manual). | |
|
|
|
| |
(Continued on | AC IN LED flashes | Inverter set to disconnect | MATE system display only: Change the AC | |
next page) |
| from AC. | Input Control setting from DROP to USE | |
|
|
| with the AC IN hot key. | |
|
|
| MATE3 system display only: Change the AC | |
|
|
| Input Mode setting from DROP to USE with | |
|
|
| the AC INPUT hot key. | |
|
|
| (If this setting was intentional, then no | |
|
|
| action is required.) | |
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33 |