Outback Power Systems GFX1312E, GFX1424E How to Arrange for Warranty Service, Contacting OutBack

Page 58

Warranty

How to Arrange for Warranty Service

During the warranty period beginning on the invoice date, OutBack Power Technologies will repair or replace products covered under this limited warranty that are returned to OutBack Power Technologies’ facility or to an OutBack Power Technologies authorized repair facility, or that are repaired on site by an OutBack Power Technologies authorized repair person.

IMPORTANT:

For full Warranty description, see previous page.

Contacting OutBack

To request warranty service, contact OutBack Technical Support at +1.360.435.6030 or direct at +1.360.618.4363 or support@outbackpower.com. To ensure warranty coverage, this contact must be within the effective warranty period. If service is required, the OutBack Technical Support representative will issue a Return Material Authorization (RMA) number.

Troubleshooting

In the event of a Product failure, the customer will need to work with an OutBack Technical Support representative to perform the necessary troubleshooting. This is a required step before a return can be performed. Troubleshooting requires a qualified technician to be present at the site of the Product, with a quality voltmeter that measures both DC and AC. The OutBack representative will request voltmeter readings, Product error messages, and other information. Many, many problems can be resolved on-site. If the customer is not willing or able to provide these readings (or is not willing or able to visit the site), and the Product is found to have no problems upon return, OutBack may choose to charge additional labor and handling fees up to $180.00 U.S.

Return Material Authorization (RMA)

A request for an RMA number requires all of the following information:

1.Product model and serial number;

2.Proof-of-purchase in the form of a copy of the original Product purchase invoice or receipt confirming the Product model number and serial number;

3.Description of the problem; and

4.Shipping address for the repaired or replacement equipment.

Upon receiving this information, the OutBack representative can issue an RMA number.

56

900-0112-01-00 Rev B

Page 57 Page 59
Image 58
Page 57 Page 59
Contents International Series GFX Inverter/Charger GFX1312E GFX1424E GFX1448ETrademarks General Safety Symbols UsedAudience Terms and Definitions DefinitionsTerm Definition Table of Contents Table of Contents List of Tables List of FiguresPage Welcome to OutBack Power Technologies IntroductionSystem Display and Controller MATE3 and Mate System Display and ControllerFunctional Test Pre-startup ProceduresCommissioning StartupPowering Down Adding New DevicesBattery LED Values LED IndicatorsOperation Operation Status LED Quick ReferenceDescription of Functions InvertingSearch InputAC Current Settings AC Source AcceptanceGenerators TransferInput Support No Charging Battery ChargingBulk Stage Absorption Stage SellFloat Stage Float TimerSilent Repeated SilentNew Absorption Stage Absorption TimerNew Charging Cycle Repeated Charging CyclesBattery Temperature Compensation EqualizationExamples Selling Multiple-Inverter Installations Stacking OutBack HUB4 and MateThree-Phase Stacking Parallel Stacking Dual-Stack and LargerPower Save Levels Auxiliary Terminals Operation Advanced Generator Start AGS High Battery Transfer HBXSystem Display-Based Functions Grid Use ProgrammingTroubleshooting Basic TroubleshootingTroubleshooting User To Gen in the AC Input and Current Limit Limits or Gen AC Input Voltage Limits Terminals with a DC voltmeter. If voltage is Error Messages Error TroubleshootingMessage Definition Possible Remedy Acin freq too highDisconnect Messages Acin voltage maxSelling or Charging Stopped Stop Sell and Charge Reasons Code DefinitionProgrammed setting. It cannot charge or sell Stop Sell and Charge ReasonsPage Electrical Specifications GFX1312E Value SpecificationsSpecifications for Model GFX1312E Mechanical Specifications GFX1312EElectrical Specifications GFX1424E Value Specifications for Model GFX1424EMechanical Specifications GFX1424E Electrical Specifications GFX1448E Value Specifications for Model GFX1448EMechanical Specifications GFX1448E Environmental Specifications for All Models Value Environmental SpecificationsRegulatory Specifications Grid-Interactive UseDefault Settings and Ranges viewed in Mate 12-Volt Inverter Settings MateVolt Inverter Settings Mate Input48-Volt Inverter Settings Mate Battery vdc adjustment26Default Settings and Ranges viewed in MATE3 Volt Inverter Settings MATE324-Volt Inverter Settings MATE3 Vent Fan Enable VoltageStacking Power Save OutBack Power Technologies Product RegistrationProduct Registration Warranty Year Limited Warranty for GFX ProductsReturn Material Authorization RMA How to Arrange for Warranty ServiceTroubleshooting Contacting OutBackOut of Warranty Returning Product to OutBackThis page intentionally left blank Index AUX FunctionsIndex Index Arlington, WA 98223 USA +1.360.435.6030
Related manuals
Manual 40 pages 41.66 Kb

GFX1448E, GFX1424E, GFX1312E specifications

Outback Power Systems has long been recognized for its innovation and reliability in the field of renewable energy solutions, particularly with its GFX series of grid-tied inverters. The GFX1312E, GFX1424E, and GFX1448E models exemplify their commitment to quality and performance, making them ideal choices for both residential and commercial applications.

The GFX1312E is designed to deliver a solid 1300 watts of continuous output power at 12 volts, offering efficient energy conversion for smaller solar setups or off-grid living situations. Its compact design allows for easy installation, while advanced engineering ensures high performance even in challenging conditions. The GFX1312E features a pure sine wave output, which is critical for sensitive electronic devices, ensuring compatibility and safeguarding against potential damage.

Moving up in power capacity, the GFX1424E operates at 1400 watts with a 24-volt configuration. This model is particularly well-suited for medium-sized solar energy systems. It supports 120/240 volts split-phase output, providing greater flexibility for various household appliances and ensuring that users can maximize their energy usage with efficiency. The GFX1424E also incorporates an extensive array of intelligent charging profiles that optimize battery performance and longevity.

The GFX1448E caps the series with impressive 1400 watts of continuous output at 48 volts, catering primarily to larger installations and those requiring more robust energy management solutions. This inverter is equipped with Outback's patented GridZero™ technology, allowing for seamless integration of solar energy production with utility power, helping users to minimize grid dependence while maximizing savings. With advanced features like backup capability and grid-interactive operation, this model is highly versatile.

All three models share key characteristics such as network connectivity through the Outback Power's MATE series of controllers, enabling real-time monitoring and system management. They are designed for durability and have protective features against overloads and short circuits, ensuring reliable performance over time. With their modular design, users can easily scale their system by connecting multiple units, making these inverters a practical choice for expanding energy needs.

In summary, the Outback Power Systems GFX1312E, GFX1424E, and GFX1448E inverters provide top-tier options for those looking to harness solar energy efficiently. Their respective power outputs, advanced technologies, and user-friendly interfaces position them as excellent choices for both residential and commercial energy solutions, underscoring Outback's reputation as a leader in the renewable energy market.
Top Page Image Contents