Aviom A-16R, A-16CS manual Troubleshooting, Problem No audio from the Personal Mixer outputs

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Aviom A-16R and A-16CS User Guide

Troubleshooting

Before contacting Customer Service, check the following list of common problems and solutions for help.

Problem: No audio from the Personal Mixer outputs

Possible Solutions:

•No input audio from the main mixing console. Check the levels of the main mixing board that the system is connected to.

•Check the cables and connections between the main mixer and the A-Net system’s input module. The Signal LEDs on the front of the A-Net input modules can be used to confirm that audio is being received.

•Bad cables; try a replacement.

•All Channels on the Personal Mixer are at zero.

•Master Volume level on the A-16R Personal Mixer is at zero.

•A-Net cables are not connected properly.

Problem: Can’t change Presets

Possible Solutions:

•Make sure that the RECALL button has been pressed. Its LED will flash, indicating that you should press a numbered button to recall a Preset.

•When using the A-16CS with the A-16R, check the position of the REMOTE/LOCAL switch.

Problem: Can’t hear a Channel that is part of a Group

Possible Solutions:

•The Group might be muted. Check the lower (yellow) LED in the Channel buttons. A lit yellow LED indicates the Channel is muted. To unmute it, press the MUTE button while the Group is selected. The yellow LED must be unlit in order to hear the audio on that channel.

•The Channel volume is all the way down. In Group edit mode, select the Channel and check the level for that Channel by looking at the LEDs in the Volume indicator. If no LEDs are lit, then the Channel is turned all the way down. Raise the volume by turning the Channel VOLUME knob; re-save the Group and Preset if

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Contents 16R Personal Mixer 16CS Control Surface User GuideAviom, Inc Page Warranty Information Read this First Aviom, Inc. Limited Warranty Table of Contents Table of Contents Midi I/OMidi Page Features WelcomeOptional Remote Control Using Personal MixersConventions Used in this Document Button PressesMaster Volume Control 16R Front Panel 16R Components left side16R Components right side 16R Rear Panel Audio Connections16R Midi and Data Connections 16CS Components Left Side16CS Right Side Package Contents AC Line ConditioningInstalling the A-16R in a Rack Channel LabelsMixer Label Strip What is Category 5? Cables Used in the Aviom SystemCategory 6 Cables Cable Lengths Up to 500 feet of Cat-5 cable can be used to connectInfinite number A-Net components About A-Net Power Supplies Power Supply PolarityCleaning Maintenance System Setup AC Power ConnectionSystem Interconnections Audio Connections Inputs Audio Connections OutputsLabeling the Channels Powering Up Basic NavigationPreparing to Make a Mix Set the Channel Volume MixingSet the Pan Location Saving Your New Preset What Gets SavedInformation Not Saved With a Preset Parallel A-Net routing using an A-16D A-Net Distributor System NavigationNet Connection Options Series ConnectionMixing 16D ProA-16R Personal Mixer Operational ModesGlobal Controls the Master Section Tone ControlsMaster Volume Button BehaviorsMaking Changes to Channel Settings Before You Start Editing Volume and Pan Control Pan and Volume ControlsPan LEDs Linking Channels Spread ControlSpread turns this Held Solo Mode Solo ModesSingle-Channel Solo Into this, for exampleMuting a Channel Creating Groups Creating Additional Groups Changing Channel Volumes Within a Group Making Changes to a GroupRemoving Channels From a Group Muting Groups Net Connectors DC Power InputAudio Outputs Stereo Operation Mono OperationBalanced Inserts Signal Flow MixControl Midi I/O Net In and OutAviom A-16R and A-16CS User Guide Overview A-16CS Front PanelGlobal Controls Master Volume Button Behaviors Changing Channel Settings Channel Volume and Pan ControlAll Volumes Zero Muting a Channel Recalling a Preset From the A-16CS Saving a Mix From the A-16CSDisplay the Current Preset Number A-16CS Rear PanelFootswitch Jack Midi Midi Jacks16R Midi Base Channel MidiMidi Out Midi ThruMidi Automation Data Storage MidiSaving Presets Save One Mix Preset via MidiSaving All Mix Presets via Midi Loading One Preset via Midi Loading . via MidiLoading an All Preset File via Midi Exit Midi ModePage Troubleshooting Problem No audio from the Personal Mixer outputsProblem Can’t change Presets Problem Can’t hear a Channel that is part of a GroupProblem The A-Net LED is on, but there is no sound Problem Don’t know if a Preset was saved Problem In Group mode, can’t select a new ChannelSpecifications 16R Personal Mixer16CS Control Surface Midi Implementation Chart Midi System Exclusive Implementation Version 1.00 for Aviom A-16RMidi System Exclusive Packet Head Message Data Format Midi All Presets Message Type = 00H Midi Current Preset Message Type = 01H Presetsmsg 1111 F7H End of Exclusive 0111 Valid preset Range Midi Current Preset Detail 1111 F7H End of Exclusive 0111 Symbols IndexIndex LAN Muting a Channel 33 Program Change Muting Groups XLR Aviom Warranty Registration