20Common TOPS VSN log messages (0202)
Description: The PRU encountered an error during an IO operation on the file or directory. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If neither reboot operations are successful, then reboot the whole system. Document the problem, the corrective action taken, and then contact NT.
0003/001E Message: [PRU_name] received an IO error on path [file/directory_path name]. The error was the result of an out of bounds operation.
Description: The PRU encountered an error during an IO operation on the file or directory. The operation was not performed. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If neither reboot operations are successful, then reboot the whole system. Document the problem, the corrective action taken, and then contact NT.
0003/0028 Message: [PRU_name] received an IO error on path [file/directory_path name]. The error was the result of performing an I/O operation on a file that was not opened.
Description: The PRU encountered an error during an IO operation on the file or directory. The operation was not performed because it did not make its way to the server. This error is in the SRU where the PRU resides. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, or if the problem persists, then reboot the PRU. If this action doesn't correct the problem, reboot the SRU. If the PRU is still faulty, then reboot the entire system. Document the problem, record all action taken, and then contact NT.
0003/0029 Message: [PRU_name] received an IO error on path [file/directory_path name]. The error was the result of performing an open operation on a file that was already opened.
Description: The PRU encountered an error during an IO (open) operation on the file or directory. The operation was not performed because it did not make its way to the server. The error is in the SRU where the PRU resides. It is the responsibility of the PRU performing the operation to recover from the error and to retry the operation. If it is unable to do so, then it can declare itself faulty.
Action: If the PRU is in the working state, no action is required. If the PRU is in the faulty state, then reboot the PRU. If the problem persists, then reboot the server which handles the IO operation. If neither reboot operations are successful, then reboot the whole system. Document the problem, the corrective action taken, and then contact NT.