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| SYMPTOM |
| PROBLEM |
| TEST SOLUTION |
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| Pilot | goes | out |
| Gas piping is undersized. | - | turn on all gas appliances and see if pilot flame flutters, dimin- | ||
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| while standing; |
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| ishes or extinguishes, especially when main burner ignites. Monitor | |||||
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| Main burner is in |
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| appliance supply working pressure. | |||||
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| 'OFF' position. |
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| - | check if supply piping size is to code. Correct all undersized piping. | ||||
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| Flames | are | con- |
| Unit is | - | check pressure readings: | ||
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| sistently too large |
| fired. | Inlet pressure can be checked by turning screw (A) | |||||
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| or | too | small. |
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| wise 2 or 3 turns and then placing pressure gauge tubing over the | |||
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| Carboning occurs. |
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| test point. Gauge should read 7" (minimum 4.5") water column for | |||||
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| natural gas or 13" (11" minimum) water column for propane. Check | ||
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| that main burner is operating on "HI". | ||
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| Outlet pressure can be checked the same as above using screw (B). | ||
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| Gauge should read 3.5" water column for natural gas or 10" water | ||
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| column for propane. Check that main burner is operating on "HI". | ||
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| AFTER TAKING PRESSURE READINGS, BE SURE TO TURN | ||
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| SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE. | ||
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| Leak test with a soap and water solution. | ||
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| Flames | are | very |
| Door is ajar | - fit door assembly into the lower support brackets and secure the | |||
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| aggressive. |
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| two door latches. | ||||
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| Venting action is too great. | |||
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Main burner flame | Blockage in vent. | - | remove blockage. In extremely cold conditions, ice buildup may | |||||||
is a | blue, lazy, |
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| occur on the terminal and should be removed as required. | ||||||
transparent flame. |
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| Incorrect installation. | - | ensure correct location of storm collars. | |||||||
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| Carbon is being Air shutter has become | - | ensure air shutter opening is free of lint or other obstructions. | |||||||
| deposited | on |
| blocked |
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| glass, logs or com- |
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| Flame is impinging on the | - | check that the logs are correctly positioned. | ||||||
| bustion | chamber |
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| surfaces. |
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| logs or combustion cham- | - | open air shutter to increase the primary air. | ||||
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| ber. | - | check the input rate: check the manifold pressure and orifice size | |
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| as specified by the rating plate values. | ||
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| - check that the door gasketing is not broken or missing and that the | ||
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| seal is tight. | ||
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| - check that both 5" and 8" vent liners are free of holes and well | ||
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| sealed at all joints. | ||
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| - check that minimum rise per foor has been adhered to for any | ||
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| horizontal venting. | ||
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| White / grey film |
| Sulphur from fuel is being | - | clean the glass with a recommended gas fireplace glass cleaner. | |||||
| forms. |
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| deposited on glass, logs or | DO NOT CLEAN GLASS WHEN HOT. | ||||
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| combustion chamber sur- | If deposits are not cleaned off regularly, the glass may become | ||
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| faces. | permanently marked. | ||
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Remote |
| wall |
| Wall switch is mounted up- | - reverse. | |||||
switch is in "OFF" side down |
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position; | main |
| Remote wall switch is | - replace. | ||||||
burner comes on |
| grounding. |
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when gas knob is |
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| Remote wall switch wire is | - check for ground (short); repair ground or replace wire. | ||||||||
turned to "ON" po- |
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sition. |
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| grounding. |
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| Faulty valve. | - replace. | ||||||
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