Desa (V)T36NA After pilot lights, keep gas, Long enough Control knob pressed, Seconds, Pilot

Page 33

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

Pilot lights but flame goes out

1. Gas control knob not fully

1.

Press in gas control knob

when control knob is released

2.

pressed in

2.

fully

 

Gas control knob not pressed

After pilot lights, keep gas

 

 

in long enough

 

control knob pressed in 30

 

3.

Equipment shutoff valve not

3.

seconds

 

Fully open equipment shutoff

 

4.

fully open

4.

valve

 

Pilot flame not touching ther-

A) Contact local natural or

 

 

mocouple, which allows ther-

 

propane/LP gas company

 

 

mocouple to cool, causing

 

B) Clean pilot (see Cleaning

 

 

pilot flame to go out. This

 

and Maintenance, page 30) or

 

 

problem could be caused by

 

replace pilot assembly

 

 

one or both of the following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged

 

 

 

5.

pilot

5.

Hand tighten until snug, then

 

Thermocouple connection

 

6.

loose at control valve

6.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

Burner does not light after pilot

1. Burner orifice clogged

1.

Clean burner (see Cleaning

is lit

 

 

 

and Maintenance, page 30) or

 

2.

Inlet gas pressure is too low

2.

replace burner orifice

 

Contact local propane/LP or

 

3.

Thermopile leads disconnect-

3.

natural gas company

 

Reconnect leads

 

4.

ed or improperly connected

4.

Replace thermopile

 

Thermopile is defective

 

 

 

 

Delayed ignition burner

1. Manifold pressure is too low

1.

Contact local propane/LP or

 

2.

Burner porting or orifice

2.

natural gas company

 

Clean burner (see Cleaning

 

 

clogged

 

and Maintenance, page 30) or

 

 

 

 

replace burner orifice

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 30) or

 

2.

Damaged burner

2.

replace burner orifice

 

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

Slight smoke or odor during initial

1. Residues from manufacturing

1.

Problem will stop after a few

operation

 

processes and logs curing

 

hours of operation

111250-01E

www.desatech.com

33

Page 32 Page 34
Image 33
Page 32 Page 34
Contents What to do if YOU Smell GAS Safety Information Table of ContentsSafety Information Local Codes Product FeaturesProduct Identification High traffic areasLocation and space requirements Pre-Installation PreparationThis fireplace does not require electricity to operate Proper clearances must be maintainedFraming and finishing ClearancesFront Top of Standoffs Vent See venting Venting clearancesBalcony with Perpendicular Side Wall Location of Termination CapInstallation Precautions Venting Installation InstructionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior 32 min Ground Floor InstallationRecommended Applications Corner ground floor installation Snorkel Termination InstallationHorizontal System Installation Using TWO 90 Elbows Installation for vertical termination Flat Ceiling InstallationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe Vertical Venting High Altitude InstallationDesa Elbows Desa Venting AccessoriesDesa Terminations Number DescriptionInstalling optional blower accessories Fireplace InstallationModel BK Installation Check GAS TypePlug in blower power cord to duplex outlet Model BKT InstallationInstalling Gas Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Checking GAS Connections Connecting Fireplace to GAS SupplyTest Pressures Equal To or Less Than Psig 3.5 kPa Pressure Testing Fireplace Gas ConnectionsInstalling optional wall mount switch GWMS2 Installing Remote ReceiverOpen bottom louver and locate the switch Removing/Replacing Glass Door Cleaning Glass DoorRemoving Louver Panels Removing Glass DoorClose top and bottom louvers Installing logs, lava rock and glowing embersInstalling Log No Operating Fireplace For your safety Read before lightingLighting Instructions To Turn OFF GAS To ApplianceOptional Hand-Held Manual Lighting ProcedureOn/Off Series Models HRC100 and HRC101 Remote OperationSafety Features Operating optional blower accessoryAuto Shutoff Feature Operating optional GWMT1 Wall Mounted Thermostat Pilot Assembly Cleaning Maintenance Inspecting Burners Burner Flame PatternPilot and burners LogsVenting system Observed Problem Possible Cause Remedy TroubleshootingProblem could be caused by Replace pilot assembly Mocouple to cool, causingBurner orifice clogged Clean burner see Cleaning Is lit After pilot lights, keep gasDirty or partially clogged 3. Clean burner see Cleaning When burner is litOr shut off Service person Remote does not function Tery power is lowStatement above Gas leak. See WarningService Hints Replacement PartsTechnical Service SpecificationsFace/Louver Panel kit Wall mounted on/off switch gwms2 Not ShownRolled Louver Trim kit Deflection hoodIllustrated Parts Breakdown Left Refractory Brick Panel Rear Refractory Brick PanelIllustrated Parts Breakdown 11102 111250-01E 111250-01E Warranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace
Top Page Image Contents