Desa (V)T36NA When burner is lit, Air in gas line Minute, Burner orifice, Mixer, Material

Page 34

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Heater produces a whistling noise

1. Turning gas control knob to HI

1.

Turn gas control knob to LO

when burner is lit

 

position when burner is cold

 

position and let warm up for a

 

2.

Air in gas line

2.

minute

 

Operate burner until air is re-

 

 

 

 

moved from line. Have gas line

 

 

 

 

checked by local propane/LP or

 

3.

 

 

natural gas company

 

Dirty or partially clogged 3. Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 30) or

 

 

 

 

replace burner orifice

 

Glass soots

1. Flame impingement on logs

1.

Adjust the log set so that the

 

 

 

 

flame does not excessively

 

2.

Debris around burner air

2.

impinge on it

 

Inspect the opening at the base

 

 

mixer

 

of the burner to see that it is

 

 

 

 

NOT packed with any type of

 

 

 

 

material

 

 

 

 

 

Fireplace produces a clicking/tick-

1. Metal expanding while heating

1.

This is normal. If noise is

ing noise just after burners are lit

 

or contracting while cooling

 

excessive, contact qualified

or shut off

 

 

 

service person

 

 

 

 

 

Remote does not function

1. Battery is not installed or bat-

1.

Replace 9-volt batteries in

 

 

tery power is low

 

receiver and hand-held remote

 

 

 

 

control

 

 

 

 

 

Fireplace shuts off in use

1. High or gusting winds

1.

Fireplace has been tested for

 

 

 

 

up to 40 mph winds. However,

 

 

 

 

extreme conditions may occur.

 

 

 

 

See Lighting Instructions on

 

2.

Low line pressure

2.

page 27

 

Contact local propane/LP or

 

3.

Pilot is partially clogged

3.

natural gas company

 

Clean pilot (see Cleaning and

 

4.

Inner vent pipe leaking ex-

4.

Maintenance, page 30)

 

Locate and correct all leaks

 

 

haust gasses into system

 

(see Checking Gas Connec-

 

5.

Glass too loose and air tight

5.

tions, page 21)

 

Tighten glass

 

 

gasket leaks in corners after

 

 

 

 

6.

usage

6.

Replace faulty component

 

Bad thermopile or thermo-

 

7.

couple

7.

Check for proper installation

 

Improper vent cap installation

 

 

 

 

and freedom from debris or

 

 

 

 

blockage

34

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111250-01E

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Contents What to do if YOU Smell GAS Table of Contents Safety InformationSafety Information Product Identification Product FeaturesLocal Codes High traffic areasThis fireplace does not require electricity to operate Pre-Installation PreparationLocation and space requirements Proper clearances must be maintainedFront Top of Standoffs Vent See venting ClearancesFraming and finishing Venting clearancesLocation of Termination Cap Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Ground Floor Installation 32 minSnorkel Termination Installation Recommended Applications Corner ground floor installationHorizontal System Installation Using TWO 90 Elbows Flat Ceiling Installation Installation for vertical terminationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe High Altitude Installation Vertical VentingDesa Terminations Desa Venting AccessoriesDesa Elbows Number DescriptionModel BK Installation Fireplace InstallationInstalling optional blower accessories Check GAS TypeModel BKT Installation Plug in blower power cord to duplex outletBlower Wiring Diagram Installing Gas Piping to Fireplace LocationInstallation Items Needed Connecting Fireplace to GAS Supply Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Test Pressures Equal To or Less Than Psig 3.5 kPaInstalling Remote Receiver Installing optional wall mount switch GWMS2Open bottom louver and locate the switch Removing Louver Panels Cleaning Glass DoorRemoving/Replacing Glass Door Removing Glass DoorInstalling logs, lava rock and glowing embers Close top and bottom louversInstalling Log No Lighting Instructions For your safety Read before lightingOperating Fireplace To Turn OFF GAS To ApplianceOn/Off Series Models HRC100 and HRC101 Manual Lighting ProcedureOptional Hand-Held Remote OperationAuto Shutoff Feature Operating optional blower accessorySafety Features Operating optional GWMT1 Wall Mounted ThermostatInspecting Burners Cleaning MaintenancePilot Assembly Burner Flame Pattern Logs Pilot and burners Venting system Troubleshooting Observed Problem Possible Cause RemedyBurner orifice clogged Clean burner see Cleaning Is lit Mocouple to cool, causingProblem could be caused by Replace pilot assembly After pilot lights, keep gasOr shut off Service person Remote does not function When burner is litDirty or partially clogged 3. Clean burner see Cleaning Tery power is lowGas leak. See Warning Statement aboveTechnical Service Replacement PartsService Hints SpecificationsRolled Louver Trim kit Wall mounted on/off switch gwms2 Not ShownFace/Louver Panel kit Deflection hoodIllustrated Parts Breakdown Rear Refractory Brick Panel Left Refractory Brick PanelIllustrated Parts Breakdown 11102 111250-01E 111250-01E Keep this Warranty Warranty InformationLimited Warranty DIRECT-VENT Fireplace
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