TROUBLESHOOTING | 33 |
Manual Ignition System (Cont.) |
TROUBLESHOOTING
Manual Ignition System (Continued)
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Fireplace produces unwanted odors | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
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| ing Gas Connections, page 23) |
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Fireplace shuts off in use | 1. | High or gusting winds | 1. | Fireplace has been tested for up to |
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| 40 mph winds. However, extreme con- |
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| ditions may occur. See Lighting Instruc- |
| 2. | Low line pressure |
| tions on page 26 |
Burner backfiring during combustion | 2. | Check local propane/LP or natural gas | ||
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| company | |
| 3. | Pilot is partially clogged | 3. | Clean pilot (see Cleaning and Mainte- |
| 4. | Inner vent pipe leaking exhaust gases |
| nance, page 30 |
| 4. | Locate and correct all vent connections | ||
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| into system |
| (see Installation Planning, page 9) |
| 5. | Glassistoolooseandairtightgasketleaks | 5. | Tighten or replace glass door (see Re- |
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| in corners after usage |
| moving/Replacing Glass Door, page 24) |
| 6. | Bad thermopile or thermocouple | 6. | Replace faulty components |
| 7. | Vent cap improperly installed or blocked | 7. | Check for proper installation or remove |
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| debris or blockage. |
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Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
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| above |
| ing Gas Connections, page 23) |
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Gas odor during combustion | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
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| above |
| ing Gas Connections, page 23) |
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Dark residue on logs or inside of fireplace | 1. | Improper log placement | 1. | Properly locate logs (see Installing Logs, |
| 2. | Air holes at burner inlet blocked |
| Lava Rock, and Glowing Embers, page 25) |
| 2. | Clean out air holes at burner inlets, Pe- | ||
| 3. | Burner flame holes blocked |
| riodically repeat as needed |
| 3. | Remove blockage or replace burner | ||
| 4. | Improper venting or excessive blockage | 4. | Have the vent system inspected, includ- |
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| ing the termination cap. Remove any |
| 5. | Excessive amounts of embers and pan |
| restrictions or blackage |
| 5. | Clear excess embers from around the rear | ||
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| material |
| main ports. Use a minimum of one layer |
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| of smaller ember peices to acheive the |
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| best glowing effect over the visible areas |
| www.desatech.com |
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