Desa VDCFTNA installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 29

Troubleshooting

WARNING:Turnoffandunplugfireplaceandletcoolbeforeservicing. Only a qualified service person should service and repair fireplace.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubles hooting items are listed in order of operation.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY

When ignitor button is pressed,	1. Ignitor electrode not con-		1.	Reconnect ignitor cable
there is no spark at ODS/pilot	2.	nected to ignitor cable	2.	Free ignitor cable if pinched
		Ignitor cable pinched or wet
				by any metal or tubing. Keep
	3.	Broken ignitor cable	3.	ignitor cable dry
				Replace ignitor cable
	4.	Bad piezo ignitor	4.	Replace piezo ignitor
	5.	Ignitor electrode positioned	5.	Replace pilot assembly
	6.	wrong	6.	Replace pilot assembly
		Ignitor electrode broken

When ignitor button is pressed,	1. Gas supply turned off or equip-		1.	Turn on gas supply or open
there is spark at ODS/pilot but		ment shutoff valve closed	2.	equipment shutoff valve
no ignition	2. Control knob not in PILOT			Turn control knob to PILOT
	3.	position	3.	position
		Control knob not pressed in		Press in control knob while in
	4.	while in PILOT position	4.	PILOT position
		Air in gas lines when installed		Continue holding down con-
				trol knob. Repeat igniting op-
	5.	Depleted gas supply (propane/	5.	eration until air is removed
				Contact local propane/LP gas
	6.	LP only)	6.	company
		ODS/pilot is clogged		Clean ODS/pilot (see Cleaning
				and Maintenance, page 27) or
	7.	Gas regulator setting is not	7.	replace ODS/pilot assembly
				Replace gas regulator
		correct

113133-01C

www.desatech.com

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Contents Vdcfrpa and Vdcfrna Shown with Optional Cabinet Mantel/Hearth Base AccessoryThermostat Models Vdcftna and Vdcftpa Remote-Ready Models Table of Contents Safety Information Safety Information Product Features Optional Remote Control AccessoriesProduct Identification Local CodesTools Required Phillips screwdriver Hood AssemblyAir for Combustion Ventilation Determining FRESH-AIR Flow for Fireplace Location AIR for Combustion VentilationProviding Adequate Ventilation Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation Items InstallationFireplace Clearances Fireplace pilot and burner must be at least 18 above floorIf you have not installed hood, follow instruc- tions on Built-In Fireplace InstallationRoute flexible gas line through access hole in hearth base Optional Mantel InstallationRemoving Upper Louver Installing Optional Blower Accessory GA3450TACheck all gas connections for leaks. See Open lower louver door by swinging door down see Figure Installing Blower AccessoryRemove 4 screws from upper louver see . Save these screws Extension Cord For Built-In InstallationExternal Regulator With Vent Pointing Down Connecting to GAS SupplyChecking GAS Connections Connecting equipment shutoff valve to heater controlInstallation Items Needed Equipment Shutoff Valve Pressure Testing Fireplace Gas ConnectionsInstalling 9-Volt Battery in Hand-Held Remote Control Unit Installing ReceiverRemove battery cover on back of remote control unit Replace battery cover onto remote control unitRemove jumper wire from control valve see , Optional Wall Switch GWMS2 Remote-Ready Models OnlyFor Your Safety Read Before Lighting Installing LOG SET and ScreenOperating Fireplace Lighting InstructionsOperating Fireplace Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationOperating Blower AUTO/OFF/ON Blower SwitchDepress control knob and light pilot with match Remote Operation Optional Hand-HeldOn/Off Series Model HRC100 Thermostat Series Model HRC200Safety Features Optional GWMS2 Wall Mounted SwitchAuto Shutoff Feature Key Pad Lock FeatureInspecting Burners Cleaning MaintenancePilot Flame Pattern Burner Flame PatternWiring Diagram Cleaning MaintenanceLOG Set CabinetObserved Problem Possible Cause Remedy TroubleshootingTroubleshooting Mote-Ready Models Only Power is low When heated, vapors fromSlight smoke or odor during Initial operation Processes and log curingGas leak. See Warning VDCFTPA, Vdcfrpa SpecificationsFirebox Models VDC Illustrated Parts BreakdownParts List Vdcftpa and Vdcftna Illustrated Parts BreakdownThermostat Models Parts List Vdcfrna and Vdcfrpa REMOTE-READY ModelsKEY THERMOSTAT-CONTROLLED Blower KIT GA3450T AccessoriesEquipment Shutoff Valve GA5010 WALL-MOUNT ON/OFF Switch AccessoriesReceiver and HAND-HELD Thermostat Remote Control KIT HRC200 Receiver and HAND-HELD Remote Control KIT HRC100Service Hints Replacement PartsTechnical Service Parts Under Warranty113133-01C Limited Warranty VENT-FREE Compact Classic Hearth Warranty InformationKeep this Warranty