Desa VDCFTNA installation manual Troubleshooting

Page 30

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

 

ODS/pilot lights but flame

1. Control knob not fully pressed

1.

Press in control knob fully

goes out when control knob is

 

in

2.

After ODS/pilot lights, keep

released

2. Control knob not pressed in

 

 

 

long enough

 

control knob pressed in 30

 

 

3.

Safety interlock system has

3.

seconds

 

 

 

 

Wait one minute for safety in-

 

 

 

been triggered

 

terlock system to reset. Repeat

 

 

4.

Equipment shutoff valve not

4.

ignition operation

 

 

 

 

Fully open equipment shutoff

 

 

5.

fully open

5.

valve

 

 

 

 

Pilot flame not touching ther-

A) Contact local natural or

 

 

 

mocouple, which allows ther-

 

propane/LP gas company

 

 

 

mocouple to cool, causing

 

B) Clean ODS/pilot (see

 

 

 

pilot flame to go out. This

 

 

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

 

one or both of the following:

 

page 27) or replace ODS/pilot

 

 

 

A) Low gas pressure

 

assembly

 

 

 

 

 

B) Dirty or partially clogged

 

 

 

 

 

 

6.

ODS/pilot

6.

Hand tighten until snug, then

 

 

Thermocouple connection

 

 

7.

loose at control valve

7.

tighten 1/4 turn more

 

 

Thermocouple damaged

Replace pilot assembly

 

 

8.

Control valve damaged

8.

Replace control valve

 

 

 

 

 

 

Burner does not light after

1. Inlet gas pressure is too low

1.

Contact local natural or pro-

ODS/pilot is lit

2.

Burner orifice is clogged

2.

pane/LP gas company

 

 

Clean burner (see

Cleaning

 

 

 

 

 

and Maintenance,

page 27)

 

 

3.

Thermopile leads disconnected

3.

or replace burner orifice

 

 

Reconnect leads (see Wiring

 

 

 

or improperly connected (Re-

 

Diagram, page 28)

 

 

 

 

4.

mote-Ready Models Only)

 

 

 

 

 

 

Burners will not come on in re-

4.

Replace battery in transmitter

 

 

 

mote position (Remote-Ready

 

 

 

Models Only)

 

and receiver

 

 

 

 

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too low

1.

Contact local natural or pro-

 

 

2.

Burner orifice is clogged

2.

pane/LP gas company

 

 

Clean burner (see

Cleaning

 

 

 

 

 

and Maintenance,

page 27)

 

 

 

 

 

or replace burner orifice

 

 

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance,

page 27)

 

 

2.

Damaged burner

2.

or replace burner orifice

 

 

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

4.

Inlet gas pressure is too low

4.

Contact local natural or pro-

 

 

 

 

 

pane/LP gas company

30

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113133-01C

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Contents Shown with Optional Cabinet Mantel/Hearth Base Accessory Thermostat Models Vdcftna and Vdcftpa Remote-Ready ModelsVdcfrpa and Vdcfrna Table of Contents Safety Information Safety Information Product Identification Optional Remote Control AccessoriesProduct Features Local CodesHood Assembly Air for Combustion VentilationTools Required Phillips screwdriver AIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installation Check GAS TypeFireplace Clearances InstallationInstallation Items Fireplace pilot and burner must be at least 18 above floorBuilt-In Fireplace Installation If you have not installed hood, follow instruc- tions onOptional Mantel Installation Route flexible gas line through access hole in hearth baseInstalling Optional Blower Accessory GA3450TA Check all gas connections for leaks. SeeRemoving Upper Louver Installing Blower Accessory Remove 4 screws from upper louver see . Save these screwsOpen lower louver door by swinging door down see Figure For Built-In Installation Extension CordConnecting to GAS Supply External Regulator With Vent Pointing DownConnecting equipment shutoff valve to heater control Installation Items NeededChecking GAS Connections Pressure Testing Fireplace Gas Connections Equipment Shutoff ValveRemove battery cover on back of remote control unit Installing ReceiverInstalling 9-Volt Battery in Hand-Held Remote Control Unit Replace battery cover onto remote control unitOptional Wall Switch GWMS2 Remote-Ready Models Only Remove jumper wire from control valve see ,Operating Fireplace Installing LOG SET and ScreenFor Your Safety Read Before Lighting Lighting InstructionsTo Turn OFF GAS To Appliance Manual Lighting ProcedureOperating Fireplace Thermostat Control OperationAUTO/OFF/ON Blower Switch Operating BlowerDepress control knob and light pilot with match On/Off Series Model HRC100 Optional Hand-HeldRemote Operation Thermostat Series Model HRC200Auto Shutoff Feature Optional GWMS2 Wall Mounted SwitchSafety Features Key Pad Lock Feature Pilot Flame Pattern Cleaning Maintenance Inspecting Burners Burner Flame PatternLOG Set Cleaning MaintenanceWiring Diagram CabinetTroubleshooting Observed Problem Possible Cause RemedyTroubleshooting Slight smoke or odor during When heated, vapors fromMote-Ready Models Only Power is low Initial operation Processes and log curingGas leak. See Warning Specifications VDCFTPA, VdcfrpaIllustrated Parts Breakdown Firebox Models VDCParts List Illustrated Parts Breakdown Thermostat ModelsVdcftpa and Vdcftna Parts List REMOTE-READY Models Vdcfrna and VdcfrpaKEY Accessories Equipment Shutoff Valve GA5010THERMOSTAT-CONTROLLED Blower KIT GA3450T Receiver and HAND-HELD Thermostat Remote Control KIT HRC200 AccessoriesWALL-MOUNT ON/OFF Switch Receiver and HAND-HELD Remote Control KIT HRC100Technical Service Replacement PartsService Hints Parts Under Warranty113133-01C Warranty Information Keep this WarrantyLimited Warranty VENT-FREE Compact Classic Hearth
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