Toshiba IVP8 manual Smdi Calling Party Identification, New User Tutorial Introductory Recording

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Installation

Step 13: Program the Applications

SMDI Calling Party Identification

The Strata CTX/Strata DK telephone system only provides the Stratagy IVP8 with incoming Calling Party ID via SMDI integration. Data messages or packets are sent into the system to provide information concerning the type of call and the calling party ID.

Note When configuring the Stratagy IVP8 for SMDI, make sure both the Stratagy IVP8 and the telephone system are configured concurrently. If the phone system is configured for a 10- digit Calling Party ID, the Stratagy IVP8 must also have the proper 10-digit integration patterns in the System Integration Patterns screen (see page 22). Also make sure the correct notification template has been selected in the User ID Notify screen.

See Chapter 11 – SMDI Serial Integration in the Stratagy R3 I&M Manual for detailed information on SMDI, caller ID, and %K token use.

New User Tutorial Introductory Recording

The New User Tutorial feature plays a introduction prompt prior to beginning the tutorial. Stratagy comes with a default recording that is saved in the system as a voice file called ‘TUTORIAL.VOX’. This file can be found in the STRATAGY directory on the hard drive.

This prompt can be rerecorded to personalize the introductory recording. For example the recording could say, “The following is a new user tutorial that will walk you through the set up of your mailbox... Please see Jane Doe your Installation Coordinator for XYZ Telecom if you have any questions.”

The default recording can be rerecorded by the use of Token Programming.

Rerecord Tutorial

1.Create a new User ID in the system.

2.In the Extension field enter:

@KR(C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@stop normal processing

KR

record a voice file

( )

file name and location within parentheses

G(991)

Go to User ID 991

3.Call into the Stratagy system and dial the newly created mailbox. A beep will be heard to indicate the start of recording.

4.Record the new TUTORIAL.VOX, finish recording by pressing ￿.

5.To rerecord, redial the mailbox number.

6.To playback the new recording, create an additional User ID with the following Token string in its Extension field:

@P(X,C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@stop normal processing

X valid DOS file name

( )

file name and location within parentheses

G(991)

Go to User ID 991

7.As with all Token Programming, make sure that the Do Not Disturb feature is Off or the token program will not run.

Stratagy IVP8 Installation Guide 01/02

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Contents Installation Guide Copyright Stratagy IVP8 General End User InformationToshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Please read and complete both sides of this checklist Before You Install Stratagy in Strata CTXOK, let’s get started VWKH6WUDWD.UHDG\ Before You Install Stratagy in Strata DKV6WUDWD.·V70WRQHGHWHFWLRQHQDEOHG Contents Maintenance Organization IntroductionConventions IndexSee Figure Related Documents/MediaHardware Grand TourGrand Tour Internal ModemVoice Port Status Lights SoftwareStatus Light Quit Main MenuExample Users Menu Options ScreenDSS Port Amis Networking Exclusive Stratagy IVP8/Stratagy DK Features Grand Tour Unpack and Inspect Stratagy IVP8 InstallationStrata CTX Systems Program StrataStrata DK Systems Shut Down Strata CTX/Strata DKInstall Stratagy IVP8 Stratagy IVP8 Slot Assignments DK424i/DK424 Pdku To install Stratagy Admin Software Install Stratagy Admin Software VSA.3xLocal Connection Connect Stratagy Admin PC to Stratagy IVP8To install an external modem Stratagy Admin PC ModemRemote Connection Stratagy IVP8 ModemTo configure Stratagy Admin software Configure Stratagy Admin SoftwareField Description/Default Direct Dialing Mode Access Stratagy IVP8Remote Access Manual Dialing Mode Configure Stratagy IVP8To access Tools Option Toshiba Plug and PlayChange Toshiba Plug and Play Option Telephone System ConfigurationModify Codes and Integration Patterns Smdi Serial Integration Stratagy System ConfigurationConfigure Stratagy IVP8 Software Installation Parameter Description Program the Mailboxes To configure the feature in StratagyProgram the Applications Stratagy IVP8 System TimeNight Transfer Alternate Routing TokenRerecord Tutorial Smdi Calling Party IdentificationNew User Tutorial Introductory Recording Optional Back up Database, Mailbox Names and Greetings Optional Shut Down Stratagy IVP8 SystemMaintenance3 Tools Mailbox names and greetings Backup UtilityDatabase Back up the Databases/Names/Greetings \ADMIN3\BACKUP onRestore the Databases/Names/Greetings Restore UtilityUpgrade Stratagy IVP8 Software Retrieve Trace File Following fields appear on the screen Trace Filter Setup ScreenMailboxes List FilecopyTo shut down the Stratagy IVP8 using the telephone dial pad Shutdown Using the Telephone Dial Pad MethodShut Down Stratagy IVP8 Methods of ShutdownShutdown Using the Stratagy Admin’s Main Menu Diagnostics Automatic System RecoveryTo enable TRACE.OUT TraceTo copy MSG.LOG To enable MSG.LOGTo copy STRATAGY.LOG Upgrading Stratagy IVP8 Voice Ports Index Smdi
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