Toshiba IVP8 manual Backup Utility, Database, Mailbox names and greetings

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Maintenance

Tools

Backup Utility

The Stratagy IVP8 Backup Utility is used to back up information from the Stratagy IVP8 flash drive to the hard drive of the Stratagy Admin PC.

CAUTION! Because of possible errors that can be induced through the telephone network, Toshiba advises that you perform the Backup Utility on site.

Backup functions are available for either a customer’s database or mailbox names and greetings, or both. They consist of:

Database

All mailbox settings and information, Stratagy IVP8 system configuration settings, notification templates, auto schedules, and all information concerning the selected telephone system’s integration information.

Mailbox names and greetings

All names and greetings that have been recorded for all programmed mailboxes (personal and company).

Backing up your Stratagy IVP8 system regularly enables you to restore the system with minimal data loss if the system fails.

Note Messages cannot be backed up.

CAUTION! During the Backup and Restore procedures, the Stratagy IVP8 cannot process calls. When any Backup or Restore function is selected, Stratagy Admin queries the Stratagy IVP8 concerning calls currently in progress. If calls are in progress, Stratagy Admin asks if the calls can be terminated. If call termination is selected, any current connection is disconnected, and all ports are commanded to go off-hook to prevent any further calls. If call termination is denied, the Backup or Restore procedure is halted.

If the connection between the Stratagy Admin PC to the Stratagy IVP8 is lost, communication can be re-established by simply shutting down and restarting the Stratagy Admin in the usual manner.

If the connection between the Stratagy Admin PC and the Stratagy IVP8 is through the internal modem, that connection is the only one NOT dropped if a Backup or Restore function is selected. If this type of connection is dropped, the Stratagy IVP8 port goes idle and accepts new incoming calls. Connection to the internal modem can be re-established through this port.

Stratagy IVP8 Installation Guide 01/02

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Contents Installation Guide Copyright Stratagy IVP8 General End User InformationToshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Please read and complete both sides of this checklist Before You Install Stratagy in Strata CTXOK, let’s get started VWKH6WUDWD.UHDG\ Before You Install Stratagy in Strata DKV6WUDWD.·V70WRQHGHWHFWLRQHQDEOHG Contents Maintenance Organization IntroductionConventions IndexSee Figure Related Documents/MediaHardware Grand TourGrand Tour Internal ModemSoftware Status LightVoice Port Status Lights Quit Main MenuUsers Menu Options Screen DSS PortExample Amis Networking Exclusive Stratagy IVP8/Stratagy DK Features Grand Tour Unpack and Inspect Stratagy IVP8 InstallationStrata CTX Systems Program StrataStrata DK Systems Shut Down Strata CTX/Strata DKInstall Stratagy IVP8 Stratagy IVP8 Slot Assignments DK424i/DK424 Pdku To install Stratagy Admin Software Install Stratagy Admin Software VSA.3xLocal Connection Connect Stratagy Admin PC to Stratagy IVP8To install an external modem Stratagy Admin PC ModemRemote Connection Stratagy IVP8 ModemTo configure Stratagy Admin software Configure Stratagy Admin SoftwareField Description/Default Access Stratagy IVP8 Remote AccessDirect Dialing Mode Manual Dialing Mode Configure Stratagy IVP8To access Tools Option Toshiba Plug and PlayChange Toshiba Plug and Play Option Telephone System ConfigurationModify Codes and Integration Patterns Stratagy System Configuration Configure Stratagy IVP8 SoftwareSmdi Serial Integration Installation Parameter Description Program the Mailboxes To configure the feature in StratagyProgram the Applications Stratagy IVP8 System TimeNight Transfer Alternate Routing TokenSmdi Calling Party Identification New User Tutorial Introductory RecordingRerecord Tutorial Optional Back up Database, Mailbox Names and Greetings Optional Shut Down Stratagy IVP8 SystemMaintenance3 Tools Backup Utility DatabaseMailbox names and greetings Back up the Databases/Names/Greetings \ADMIN3\BACKUP onRestore the Databases/Names/Greetings Restore UtilityUpgrade Stratagy IVP8 Software Retrieve Trace File Following fields appear on the screen Trace Filter Setup ScreenMailboxes List FilecopyTo shut down the Stratagy IVP8 using the telephone dial pad Shutdown Using the Telephone Dial Pad MethodShut Down Stratagy IVP8 Methods of ShutdownShutdown Using the Stratagy Admin’s Main Menu Diagnostics Automatic System RecoveryTo enable TRACE.OUT TraceTo enable MSG.LOG To copy STRATAGY.LOGTo copy MSG.LOG Upgrading Stratagy IVP8 Voice Ports Index Smdi
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