Toshiba IVP8 manual Before You Install Stratagy in Strata CTX

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Before You Install Stratagy in Strata CTX...

please read and complete both sides of this checklist.

This checklist only highlights important installation information. Please reference the Stratagy IVP8 or Stratagy DK Installation Guide for details on programming individual features, etc. Unless otherwise noted in these instructions, references to Stratagy apply to both the Stratagy DK (Release 3.3) and Stratagy IVP8 products.

CAUTION! After making any significant program changes to the Stratagy, it is recommended the system be properly shut down and restarted. This copies the most current database to the C:\Stratagy\Archive\Good directory for use by the Automatic System Recovery feature (see “Automatic System Recovery” on page 42 in the Stratagy IVP8 or Stratagy DK Installation Guide). Failure to do so could result in the loss of customer information if the system loses power before it is properly shutdown and rebooted.

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Whenever handling Stratagy, always wear the anti-static wrist strap (included); keep the strap by the unit.

Always hold the unit by its edges. Remember that an electrostatic charge from your body, even your own body oils can damage the Stratagy.

Never drop or jar the Stratagy! Care should be taken whenever handling the unit.

Temperature changes greater than 20°F cause condensation on Stratagy’s hard drive. If there is such a temperature variation, wait 24 hours before installation.

Always keep the Stratagy in its individual shipping box until it’s time to install it in the Strata CTX.

Never transport the Stratagy inside the Strata CTX.

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Stratagy Admin Release 3 software is only supported with the Stratagy Flash, Stratagy DK Release 3 and Stratagy IVP8. Use with any Release 2 Stratagy system may cause erratic behavior.

Local Administration? You’ll need a PC, 5MB hard drive space, 3.5” 1.44 floppy drive, and 580KB free RAM. You’ll also need a 9-pin null-modem serial cable or Toshiba’s SG-ADMCBL cable to connect your PC to the Stratagy.

Remote (modem) Administration? Use Stratagy Admin software with Stratagy’s internal (soft) 2400-baud modem. No additional equipment is necessary.

...or use Toshiba’s 9600 baud SG-FMOD modem or a Hayes-compatible, 14.4 baud, V32.bis modem connected to Stratagy’s serial Port 2. You’ll need a customer-supplied 9-pin serial cable.

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Stratagy is compatible with all Strata CTXs. Strata CTX needs to recognize Stratagy’s DTMF signaling. An ARCS card must be installed in the Strata CTX100 for this DTMF signaling. Strata CTX670 allows four DTMF circuits in its default configuration.

Install and program an ARCS card in the Strata CTX100. When installed, the ARCS card by default allows four circuits. Additional licenses may be required, depending upon the Strata CTX configuration and applications.

Program slot in Strata CTX before installing the Stratagy. Refer to Strata CTX Programming Manual for details.

Copyright © Toshiba America Information Systems, Inc.

December 2001

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Contents Installation Guide Copyright Stratagy IVP8 General End User InformationToshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Please read and complete both sides of this checklist Before You Install Stratagy in Strata CTXOK, let’s get started VWKH6WUDWD.UHDG\ Before You Install Stratagy in Strata DKV6WUDWD.·V70WRQHGHWHFWLRQHQDEOHG Contents Maintenance Organization IntroductionConventions IndexSee Figure Related Documents/MediaHardware Grand TourGrand Tour Internal ModemVoice Port Status Lights SoftwareStatus Light Quit Main MenuExample Users Menu Options ScreenDSS Port Amis Networking Exclusive Stratagy IVP8/Stratagy DK Features Grand Tour Unpack and Inspect Stratagy IVP8 InstallationStrata CTX Systems Program StrataStrata DK Systems Shut Down Strata CTX/Strata DKInstall Stratagy IVP8 Stratagy IVP8 Slot Assignments DK424i/DK424 Pdku To install Stratagy Admin Software Install Stratagy Admin Software VSA.3xLocal Connection Connect Stratagy Admin PC to Stratagy IVP8To install an external modem Stratagy Admin PC ModemRemote Connection Stratagy IVP8 ModemTo configure Stratagy Admin software Configure Stratagy Admin SoftwareField Description/Default Direct Dialing Mode Access Stratagy IVP8Remote Access Manual Dialing Mode Configure Stratagy IVP8To access Tools Option Toshiba Plug and PlayChange Toshiba Plug and Play Option Telephone System ConfigurationModify Codes and Integration Patterns Smdi Serial Integration Stratagy System ConfigurationConfigure Stratagy IVP8 Software Installation Parameter Description Program the Mailboxes To configure the feature in StratagyProgram the Applications Stratagy IVP8 System TimeNight Transfer Alternate Routing TokenRerecord Tutorial Smdi Calling Party IdentificationNew User Tutorial Introductory Recording Optional Back up Database, Mailbox Names and Greetings Optional Shut Down Stratagy IVP8 SystemMaintenance3 Tools Mailbox names and greetings Backup UtilityDatabase Back up the Databases/Names/Greetings \ADMIN3\BACKUP onRestore the Databases/Names/Greetings Restore UtilityUpgrade Stratagy IVP8 Software Retrieve Trace File Following fields appear on the screen Trace Filter Setup ScreenMailboxes List FilecopyTo shut down the Stratagy IVP8 using the telephone dial pad Shutdown Using the Telephone Dial Pad MethodShut Down Stratagy IVP8 Methods of ShutdownShutdown Using the Stratagy Admin’s Main Menu Diagnostics Automatic System RecoveryTo enable TRACE.OUT TraceTo copy MSG.LOG To enable MSG.LOGTo copy STRATAGY.LOG Upgrading Stratagy IVP8 Voice Ports Index Smdi
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