Mitel 5235 IP Phone manual Answering Calls, Auto Answer, Answer a Call Waiting

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5235 IP Phone SIP User and Administrator Guide

Answering Calls

Incoming calls ring Line 1, if all lines are free, or the next available line. If all lines are busy and Call Forward – Busy is not enabled (see Enable/Disable Call Forward on page 18), callers hear a busy signal.

When the phone rings, the Ring/Message Indicator and the associated Line key flash, and the name of the caller appears.

Answer a Call

To answer a call, do one of the following:

For handset mode, lift the handset.

For headset mode, press the Headset key, then press the flashing Line key.

For handsfree mode, press (SPEAKER).

For more information on handset, handsfree (Speaker) or headset calls, see Handset, Handsfree and Headset Modes on page 23.

Auto Answer

You can use Auto Answer to automatically answer incoming calls in handsfree or headset mode.

To enable or disable Auto Answer:

Access the Feature Configuration page of the Web Configuration (see Accessing the Web Configuration Tool on page 6).

To answer an Auto Answer call:

Begin speaking when the call arrives.

To end an Auto Answer call, do one of the following:

Press (CANCEL).

Wait for the caller to hang up.

Answer a Call Waiting

The 5235 IP Phone allows a maximum of seven calls waiting while you are on a call. New calls wait on the next free line. When a new call arrives, you hear a call waiting tone, the name of the new caller appears, and the corresponding Line key flashes. If all lines are busy, callers hear a busy signal.

To answer a waiting call:

Press the flashing Line key of the call waiting. The current call is put on hold, and you are connected to the new caller.

To return to the original call:

Press the associated flashing Line key.

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Contents SIP User and Administrator Guide Page Table of Contents Call Handling Iii Specifications Glossary Getting Started SIP User Accounts and PasswordsSIP Administrative Mode About Your SIP PhoneIP Phone Features Feature FunctionAccessories for Your Phone Supporting DocumentationAccessing Other Documentation Customizing Your Phone Web Configuration ToolWeb Configuration Tool Accounts and Passwords Superkey Menu InterfaceUsing The Touch Screens Accessing the Web Configuration ToolUsing the Phone shutter Using the Applications shutter Using the Superkey Softkey to ProgramUsing the keypad Ringer Volume Control Ringer Pitch Control Handset Volume ControlSpeaker Volume Control Display Contrast ControlDisplay Language Cleaning Your Touch ScreenCalibrating Your Screen Display View Speed Dial Key Programming Personal KeysProgram a Speed Dial Key Programming Features in Speed Dial Keys Delete a Speed Dial KeyDial by Number Making and Answering CallsMaking Calls Dial by NameDial by Call Logs Entry Calling and Called Party DisplayDial by Phone Book Entry RedialAuto Answer Answering CallsAnswer a Call Answer a Call WaitingHold Call HandlingCall Forward Program Call Forward Enable/Disable Call ForwardCall Transfer Transfer a Call to an Unconnected Third PartyAdd a Third Party to a Call in Progress Conference Call Three-WayTransfer a Call to a Third Party Already on Hold Add a Party On Hold to a Call in ProgressMessaging Voice Mail Enable/Disable your Advisory MessageMessages Advisory Leave a Conference CallAccess your Voice Mail Messages Do Not Disturb Using Advanced FeaturesEnable/Disable Do Not Disturb Call LogsHandset, Handsfree and Headset Modes Switch between Handset and HandsfreeCall Forking Delete a Call Log EntryMuting a Call Switch between Handset and HeadsetSwitch between Headset and Handsfree Phone BookDelete a Phone Book Entry Modify a Phone Book EntryCall a Phone Book Entry Shared Lines and Keys Shared Line Programming RequirementsRSS Web Feed Enable/Disable RSS FeedTime and Date Change the Time and Date SubmitChange Phone Passwords Administrator ToolsSIP Administrator Phone Passwords Configure/Modify a SIP User accountProtocols Enable/Disable ProtocolsDevice Parameters View a User NameModifying Network Settings Viewing/Modifying the Network SettingsSrtp Call Encryption Indicator View the IP and MAC AddressesView the Firmware Version Upgrade the Phone’s FirmwareUpgrading the Firmware Using SIP Enhanced Mode Automating Firmware UpgradesConfiguring Voice Mail Adjust Daylight SavingsConfiguration Files Voice MailMain Program and Boot Program Configuration Options Media ConfigurationGlobal RSS Feed Specifications Glossary