Mitel 5235 IP Phone manual Call Transfer, Program Call Forward, Enable/Disable Call Forward

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5235 IP Phone SIP User and Administrator Guide

Program Call Forward

1.Press Superkey, and then press >> until SETTINGS & OPTIONS? appears.

2.Press OK. CALL FORWARDING? appears.

3.Press OK. FWD ALWAYS: <current status> appears.

4.Press Next to navigate to the desired Call Forward option.

5.Press OK to select the desired Call Forward option.

6.Press REVIEW. The current forwarding destination appears. If no forwarding is programmed, the top line of the display is blank.

For Call Forward No Answer option only, press OPTIONS, enter the number of desired rings (1 – 99) before a call is forwarded, and then press SAVE.

7.Press CHANGE, and then do one of the following:

To enter a URL as the destination, press URL, and then enter the URL.

To enter a name as the destination, press NAME, and then enter the name.

8.Press SAVE. After the information is saved, the same Call Forwarding option appears on the display with its new status.

9.To return to the default display, press Superkey.

Enable/Disable Call Forward

1.Press Superkey, and then press >> until SETTINGS & OPTIONS? appears.

2.Press OK. CALL FORWARDING? appears.

3.Press OK. FWD ALWAYS: <current status> appears.

4.Press Next to navigate to the desired Call Forward option.

5.Once the desired Call Forwarding option appears, press TURNON or TURNOFF to enable or disable the Call Forwarding option. The Call Forwarding option and its new status appears on the display.

6.Press OK, and then press Superkey to return to the default display.

Call Transfer

You can transfer an active call to another party (one line must be free on your phone). The 5235 IP Phone supports eight lines. If all lines are busy on your phone, no calls can be transferred.

Note: During a conference call, any party can perform a call transfer when one line on the phone that initiated the conference call is not in use. For conference call information, see Conference Call (Three-Way)on page 19.

Transfer a Call to an Unconnected Third Party

1.While on a call, press (TRANS/CONF). The call is put on hold.

2.Press a free Line key.

3.Call the party to whom you want to transfer the call, and then do one of the following:

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Contents SIP User and Administrator Guide Page Table of Contents Call Handling Iii Specifications Glossary SIP User Accounts and Passwords SIP Administrative ModeGetting Started About Your SIP PhoneIP Phone Features Feature FunctionAccessories for Your Phone Supporting DocumentationAccessing Other Documentation Web Configuration Tool Web Configuration Tool Accounts and PasswordsCustomizing Your Phone Superkey Menu InterfaceUsing The Touch Screens Accessing the Web Configuration ToolUsing the Phone shutter Using the Superkey Softkey to Program Using the Applications shutterUsing the keypad Ringer Volume Control Handset Volume Control Speaker Volume ControlRinger Pitch Control Display Contrast ControlCleaning Your Touch Screen Display LanguageCalibrating Your Screen Display Personal Keys View Speed Dial Key ProgrammingProgram a Speed Dial Key Programming Features in Speed Dial Keys Delete a Speed Dial KeyMaking and Answering Calls Making CallsDial by Number Dial by NameCalling and Called Party Display Dial by Phone Book EntryDial by Call Logs Entry RedialAnswering Calls Answer a CallAuto Answer Answer a Call WaitingCall Handling HoldCall Forward Enable/Disable Call Forward Call TransferProgram Call Forward Transfer a Call to an Unconnected Third PartyConference Call Three-Way Transfer a Call to a Third Party Already on HoldAdd a Third Party to a Call in Progress Add a Party On Hold to a Call in ProgressEnable/Disable your Advisory Message Messages AdvisoryMessaging Voice Mail Leave a Conference CallAccess your Voice Mail Messages Using Advanced Features Enable/Disable Do Not DisturbDo Not Disturb Call LogsSwitch between Handset and Handsfree Call ForkingHandset, Handsfree and Headset Modes Delete a Call Log EntrySwitch between Handset and Headset Switch between Headset and HandsfreeMuting a Call Phone BookModify a Phone Book Entry Delete a Phone Book EntryCall a Phone Book Entry Shared Lines and Keys Shared Line Programming RequirementsEnable/Disable RSS Feed RSS Web FeedTime and Date Change the Time and Date SubmitAdministrator Tools SIP Administrator Phone PasswordsChange Phone Passwords Configure/Modify a SIP User accountEnable/Disable Protocols Device ParametersProtocols View a User NameViewing/Modifying the Network Settings Srtp Call Encryption IndicatorModifying Network Settings View the IP and MAC AddressesUpgrade the Phone’s Firmware View the Firmware VersionUpgrading the Firmware Using SIP Enhanced Mode Automating Firmware UpgradesAdjust Daylight Savings Configuration FilesConfiguring Voice Mail Voice MailMedia Configuration Main Program and Boot Program Configuration OptionsGlobal RSS Feed Specifications Glossary