Mitel 5055 manual Answering Calls, Switching between Handset, Headset and Handsfree Modes

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5055 SIP Phone User Guide (Rev. A)

Answering Calls

An incoming call will ring on the first available line (Line 1 if all lines are free). If all lines are bus, and Call Forward on Busy is not enabled the caller gets a busy signal (refer to Enabling/Disabling Call Forward for details on call forwarding). While the phone is ringing, the Ringing indicator flashes red, the name of the caller is displayed and the associated Line key light flashes green.

To answer an incoming call:

•Handset mode:

−Lift the handset.

•Headset mode:

−Press the Headset key and press the flashing green Line key.

•Handsfree mode:

−Press the Speaker key, or

−Press the associated Line key (this will activate the handsfree mode). When you answer the call, a counter starts at the top right of the display.

Switching between Handset, Headset and Handsfree Modes

With the 5055 SIP Phone, you can make and receive calls using the attached handset, the handsfree speaker, or an approved headset (see Headsets on page 5 for information on approved headsets).

Switching Between Handset and Handsfree Modes

•To go from handset to handsfree mode:

−Press the Speaker key.

−Put the handset back in its cradle.

−When you are connected, the Microphone key light turns red. You can now talk to your party using the handsfree speaker.

•To go from handsfree to handset mode:

−Lift the handset. The Microphone key light turns off.

−You can now talk to your party using the handset.

Switching Between Handset and Headset Modes

•To go from handset to headset mode:

−Press the Headset key. The Headset key light turns red.

−Put the handset back in its cradle.

−You can now talk to your party using the headset.

•To go from headset to handset mode:

−Lift the handset.

−Press the Headset key. The Headset key light turns off.

−You can now talk to your party using the handset.

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Contents Page For Firmware 2.0 Revision E Table of Contents Appendix a SIP Phone Interface Appendix C Configuration Files IiiSIP Phone User Guide Rev. a About This User Guide WelcomeDocument Conventions Elements of the SIP Phone š Message Waiting/Ringing Indicator Lamp5055 SIP Phone ™ Display Screen Arrow Keys ž Fixed Feature Keysœ Fixed Function Keys Ÿ KeypadAccessing the SIP Phone’s Features Features of the SIP PhoneAdministrative Mode Entering Numbers and Letters Using the SIP Phone KeypadHeadsets Accessories for the SIP PhonePasswords Important NotesDon’t Cradle the Handset Tips for Your Comfort and SafetyAdjust the Phone for Easiest Viewing Protect your HearingWeb Configuration Tool Accessing the SIP Phone FeaturesSIP Phone Menu Interface Accessing the Web Configuration Tool Web Configuration Tool Login ScreenRefreshing Web Configuration Tool Pages Web Configuration Tool HomeLogging In and Out User ProfilesLogging Logging Out Temporary Registration Activating a ProfileRegistering on the SIP Phone Basic Authentication Digest Authentication Making and Answering CallsMaking Calls Dialing by NumberDialing by Name Dialing by SIP URLSwitching Between Handset and Headset Modes Switching between Handset, Headset and Handsfree ModesSwitching Between Handset and Handsfree Modes Answering CallsSetting up an Advisory Message Using the SIP Phone FeaturesSwitching Between Headset and Handsfree Modes Advisory MessagesUsing the Web Configuration Tool Setting Up Call ForwardUsing the SIP Phone Interface Call ForwardUsing the SIP Phone Menu Interface Enabling/Disabling Call ForwardCall Transfer Transferring a Call to an Unconnected Third PartyTransferring a Call to a Third Party Already on Hold Call WaitingCalling List Logs Viewing the Calling List LogsConference Call 3-Way Display ContrastDo Not Disturb Using the Phone Menu InterfaceDisplay Name Activating/Deactivating Do Not DisturbHold PasswordChanging On Hold Settings Muting a CallPersonal Keys Changing Your PasswordVerifying a Personal Key’s Program Deleting a Personal Key’s Program Using the SIP PhonePhone Book Creating/Modifying a Phone BookRinger Pitch and Volume RedialSpeed Dial Speaker Volume Handset, Headset and HandsfreeProgramming a Speed Dial Key Time and Date Making Calls Using Speed DialAdjusting your Time Zone Editing a Speed Dial KeyChanging the Time and Date With the Web Configuration ToolWith the SIP Phone Menu Interface Web Dialing Changing Passwords Using the SIP Phone Menu InterfaceViewing a Profile’s User Name Setting Up User ProfilesCreating a User Profile Modifying a User Profile Deleting a User ProfileCreating/Modifying a SIP Account Modifying the Network ConfigurationModifying Network Configurations Viewing the IP and MAC AddressesPress the softkey until 4.NETWORK SETTINGS? is displayed Upgrading the Firmware of the SIP Phone Upgrading the firmware using the web-page InterfaceViewing the Firmware Version Upgrading the firmware using the SIP Phone Menu Interface Additional SettingsConfiguration Files Generic Configuration File SIPGeneric.cfg Specific Configuration File SXXXXXXXXXXXX.cfgMedia Configuration Hot LineResetting to Factory Defaults SIP Phone Menu Interface SIP Phone Menu Interface SettingsMain Menu Sub-Menu Appendix a SIP Phone Interface Menu + Keypad Commands Menu Key CommandsMenu + Line Key Commands Menu + Line Key CommandsAccessing the Web Configuration Tool HomeUser Configuration BasicSetting Name Values bold = default Feature ConfigurationOff Web Configuration Tool Feature Configuration Hot Line Configuration FeaturesOperator@example.com Date/Time Phone Book Dial by URLKey Programming Ring Tone SIP ConfigurationOff/On Web Configuration Tool SIP Configuration Emergency Symmetric Symmetric is recommended Additional Servers192.168.0.1 BlankNetwork Configuration FirewallWeb Configuration Page Network Configuration Example.com 255.255.255.0Major Time Zones Diff. from GMT Time ZonesAdvanced Dialing Plan Time Zone Diff. from GMTDialing Plan Strings are optionally manipulated, then sent Optionally, enter prefix digits here Example Dial Plan Rules Ethernet AutoProtocols HttpUsers & Passwords Media Configuration Web Configuration Tool Registration Setting Name RegistrationConfiguration Upload/Download Upgrade Web Configuration Tool Firmware UpgradeAppendix C Configuration Files Example of a Generic Configuration File# Vlan ID # e911 port number emergport= Dtmftype= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb Example of a Specific Configuration File #pppoe0 = disable, 1 = enable pppoeenable= SIP Phone User Guide Rev. a # sip proxy port proxyport= #dtmf payload96-127 dtmfpayload= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb #http protocol enable #phone book index0-4 pbIndex= Enabling Multiple User Profiles Select SIP Configuration. Set Bypass Firewall NAT On Appendix D Working with FirewallsCost Savings ConvenienceCustomer Interaction How do I access the User Profiles? Where do I go to find latest versions of the 5055 firmware?Where can I find the latest 5055 SIP Phone documentation? Why does my phone show *NO REG*? How do I find out the IP address of my 5055 SIP Phone?Time and date on my phone is not correct? Glossary Term Definition

5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.
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