Mitel 5055 manual Additional Settings, Upgrading the firmware using the SIP Phone Menu Interface

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5055 SIP Phone User Guide (Rev. A)

Upgrading the firmware using the SIP Phone Menu Interface

You upgrade the SIP Phone by downloading the new firmware from the appropriate TFTP server (the TFTP server is programmed with the Network Configuration).

CAUTION: During this procedure, DO NOT remove power from the SIP Phone while firmware is downloading or the phone is rebooting. This may result in severe damage to your SIP Phone.

1.To restart the phone, press the Menu, ∗ and 0 keys in sequence.

2.When the display shows “Booting…”, press and hold the 2 key on the keypad. This upgrades the boot firmware of the SIP Phone.

3.When “UPGRADE FIRMWARE?” appears, release the key and press the YES softkey.

4.The phone now gives you the option of using the displayed TFTP IP address (this IP address is set in the Network Configuration Page), or entering one of your own.

5.Press the ▼ key. The firmware starts downloading.

6.When the new firmware has finished downloading, the SIP Phone reboots. This process may take a minute or two. It’s complete when the display shows a time and date on the top line of the display (default display). In some cases, upgrade of the boot firmware will automatically trigger upgrade of the Main firmware. If you need to force the upgrade of the Main firmware, press the Menu, ∗ and 0 keys in sequence, then hold the 1 key (the phone then requires you to select the TFTP IP address, and press the ▼ key). This process may take a minute or two, and is complete when the display shows a time and date on the top line of the display (default display).

7.In some cases it may be necessary to reset the settings of the SIP Phone to factory defaults (note: this procedure will erase all your settings then replace them by the factory defaults). To do this

•Press the Menu key.

•Press * on the keypad.

•Press # on the keypad.

•Press and hold the 3 key on the keypad until “USE FACTORY DEFAULTS?” is displayed.

•Press the YES softkey. The settings are reset, and the phone reboots.

When the time and date are displayed, you must reprogram the SIP Phone or reload a saved configuration file (see Changing Passwords, Setting Up User Profiles, Creating/Modifying a SIP Account and Modifying the Network Configuration in this section). Saved configuration files do not restore passwords, so you will have to re-enter your passwords manually.

Additional Settings

Configuration Files

The 5055 SIP Phone supports configuration files for automatic programming of the phones. There are two types of configuration files:

•Generic: a generic configuration file applies the settings defined in it to all the SIP Phones.

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Contents Page For Firmware 2.0 Revision E Table of Contents Appendix a SIP Phone Interface Appendix C Configuration Files IiiSIP Phone User Guide Rev. a Document Conventions WelcomeAbout This User Guide š Message Waiting/Ringing Indicator Lamp 5055 SIP PhoneElements of the SIP Phone ™ Display Screenž Fixed Feature Keys œ Fixed Function Keys Arrow Keys Ÿ KeypadFeatures of the SIP Phone Administrative ModeAccessing the SIP Phone’s Features Entering Numbers and Letters Using the SIP Phone KeypadAccessories for the SIP Phone PasswordsHeadsets Important NotesTips for Your Comfort and Safety Adjust the Phone for Easiest ViewingDon’t Cradle the Handset Protect your HearingSIP Phone Menu Interface Accessing the SIP Phone FeaturesWeb Configuration Tool Accessing the Web Configuration Tool Web Configuration Tool Login ScreenRefreshing Web Configuration Tool Pages Web Configuration Tool HomeLogging User ProfilesLogging In and Out Logging Out Registering on the SIP Phone Activating a ProfileTemporary Registration Basic Authentication Digest Authentication Making and Answering CallsMaking Calls Dialing by NumberDialing by Name Dialing by SIP URLSwitching between Handset, Headset and Handsfree Modes Switching Between Handset and Handsfree ModesSwitching Between Handset and Headset Modes Answering CallsUsing the SIP Phone Features Switching Between Headset and Handsfree ModesSetting up an Advisory Message Advisory MessagesSetting Up Call Forward Using the SIP Phone InterfaceUsing the Web Configuration Tool Call ForwardUsing the SIP Phone Menu Interface Enabling/Disabling Call ForwardCall Transfer Transferring a Call to an Unconnected Third PartyCall Waiting Calling List LogsTransferring a Call to a Third Party Already on Hold Viewing the Calling List LogsConference Call 3-Way Display ContrastUsing the Phone Menu Interface Display NameDo Not Disturb Activating/Deactivating Do Not DisturbPassword Changing On Hold SettingsHold Muting a CallVerifying a Personal Key’s Program Changing Your PasswordPersonal Keys Using the SIP Phone Phone BookDeleting a Personal Key’s Program Creating/Modifying a Phone BookRinger Pitch and Volume RedialProgramming a Speed Dial Key Speaker Volume Handset, Headset and HandsfreeSpeed Dial Making Calls Using Speed Dial Adjusting your Time ZoneTime and Date Editing a Speed Dial KeyWith the SIP Phone Menu Interface With the Web Configuration ToolChanging the Time and Date Web Dialing Changing Passwords Using the SIP Phone Menu InterfaceCreating a User Profile Setting Up User ProfilesViewing a Profile’s User Name Modifying a User Profile Deleting a User ProfileModifying the Network Configuration Modifying Network ConfigurationsCreating/Modifying a SIP Account Viewing the IP and MAC AddressesPress the softkey until 4.NETWORK SETTINGS? is displayed Viewing the Firmware Version Upgrading the firmware using the web-page InterfaceUpgrading the Firmware of the SIP Phone Configuration Files Additional SettingsUpgrading the firmware using the SIP Phone Menu Interface Generic Configuration File SIPGeneric.cfg Specific Configuration File SXXXXXXXXXXXX.cfgMedia Configuration Hot LineResetting to Factory Defaults Main Menu Sub-Menu SIP Phone Menu Interface SettingsSIP Phone Menu Interface Appendix a SIP Phone Interface Menu Key Commands Menu + Line Key CommandsMenu + Keypad Commands Menu + Line Key CommandsAccessing the Web Configuration Tool HomeUser Configuration BasicOff Feature ConfigurationSetting Name Values bold = default Web Configuration Tool Feature Configuration Operator@example.com Date/Time FeaturesHot Line Configuration Phone Book Dial by URLKey Programming Off/On SIP ConfigurationRing Tone Web Configuration Tool SIP Configuration Symmetric Symmetric is recommended Additional Servers 192.168.0.1Emergency BlankNetwork Configuration FirewallWeb Configuration Page Network Configuration Example.com 255.255.255.0Advanced Time ZonesMajor Time Zones Diff. from GMT Dialing Plan Time Zone Diff. from GMTDialing Plan Strings are optionally manipulated, then sent Optionally, enter prefix digits here Example Dial Plan Rules Ethernet AutoProtocols HttpUsers & Passwords Media Configuration Web Configuration Tool Registration Setting Name RegistrationConfiguration Upload/Download Upgrade Web Configuration Tool Firmware UpgradeAppendix C Configuration Files Example of a Generic Configuration File# Vlan ID # e911 port number emergport= Dtmftype= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb Example of a Specific Configuration File #pppoe0 = disable, 1 = enable pppoeenable= SIP Phone User Guide Rev. a # sip proxy port proxyport= #dtmf payload96-127 dtmfpayload= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb #http protocol enable #phone book index0-4 pbIndex= Enabling Multiple User Profiles Select SIP Configuration. Set Bypass Firewall NAT On Appendix D Working with FirewallsCustomer Interaction ConvenienceCost Savings How do I access the User Profiles? Where do I go to find latest versions of the 5055 firmware?Where can I find the latest 5055 SIP Phone documentation? Why does my phone show *NO REG*? How do I find out the IP address of my 5055 SIP Phone?Time and date on my phone is not correct? Glossary Term Definition

5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.
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