Mitel 5055 manual Using the SIP Phone Features, Advisory Messages, Setting up an Advisory Message

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5055 SIP Phone Features

Switching Between Headset and Handsfree Modes

To go from headset to handsfree mode:

Press the Headset Key, followed by the Speaker key. The Headset key light turns off.

When you are connected, the Microphone key light turns red. You can now talk to your party using the handsfree speaker.

To go from handsfree to headset mode:

Press the Headset key. The Headset key light turns red, and the Microphone key light turns off.

You can now talk to your party using the headset.

Using the SIP Phone Features

The features in this section can be accessed using the Web Configuration Tool and/or the SIP Phone Menu Interface. You cannot change these settings using the SIP Phone Menu Interface while on a call. You can change these settings using the Web Configuration Tool while on a call, but the changes will not take effect until you’ve finished your current calls.

Note: Some Web Configuration Tool settings require you to reboot your SIP Phone. If you click the Save and Reboot button while on a call, you will lose the connection when your phone reboots.

Advisory Messages

Setting up an Advisory Message

You can set up an advisory message to alert callers to your current status (for example, when you’re going on vacation). You set up advisory messages using the Web Configuration Tool.

Note: You cannot change your Advisory Message settings while on a call. Access the Web Configuration Tool (see The Web Configuration Tool on page 7).

1.Click Feature Configuration.

2.Turn Advisory message On in the pull-down menu (you can use the Advisory message key on the phone to toggle this on or off too).

3.Choose the message you want to display from the drop-down menu at the right of “Advisory Message:”.

If none of the choices suit you, select the message “Other reason”, and enter the desired message beside “Other:” (any message longer than 20 characters will be truncated on the SIP Phone display).

4.Click the Apply button at the bottom of the web page. A confirmation screen is displayed.

5.Click the OK button. Your SIP Phone is updated.

Enabling/Disabling your Advisory Message

When your Advisory Message is on, the Advisory Message indicator key turns red, and your Advisory Message periodically replaces the time and date on your SIP Phone display.

Note: You cannot change your Advisory Message settings while on a call.

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Contents Page For Firmware 2.0 Revision E Table of Contents Appendix a SIP Phone Interface Iii Appendix C Configuration FilesSIP Phone User Guide Rev. a Document Conventions WelcomeAbout This User Guide ™ Display Screen š Message Waiting/Ringing Indicator Lamp5055 SIP Phone Elements of the SIP PhoneŸ Keypad ž Fixed Feature Keysœ Fixed Function Keys  Arrow KeysEntering Numbers and Letters Using the SIP Phone Keypad Features of the SIP PhoneAdministrative Mode Accessing the SIP Phone’s FeaturesImportant Notes Accessories for the SIP PhonePasswords HeadsetsProtect your Hearing Tips for Your Comfort and SafetyAdjust the Phone for Easiest Viewing Don’t Cradle the HandsetSIP Phone Menu Interface Accessing the SIP Phone FeaturesWeb Configuration Tool Web Configuration Tool Login Screen Accessing the Web Configuration ToolWeb Configuration Tool Home Refreshing Web Configuration Tool PagesLogging User ProfilesLogging In and Out Logging Out Registering on the SIP Phone Activating a ProfileTemporary Registration Making and Answering Calls Basic Authentication Digest AuthenticationDialing by Number Making CallsDialing by SIP URL Dialing by NameAnswering Calls Switching between Handset, Headset and Handsfree ModesSwitching Between Handset and Handsfree Modes Switching Between Handset and Headset ModesAdvisory Messages Using the SIP Phone FeaturesSwitching Between Headset and Handsfree Modes Setting up an Advisory MessageCall Forward Setting Up Call ForwardUsing the SIP Phone Interface Using the Web Configuration ToolEnabling/Disabling Call Forward Using the SIP Phone Menu InterfaceTransferring a Call to an Unconnected Third Party Call TransferViewing the Calling List Logs Call WaitingCalling List Logs Transferring a Call to a Third Party Already on HoldDisplay Contrast Conference Call 3-WayActivating/Deactivating Do Not Disturb Using the Phone Menu InterfaceDisplay Name Do Not DisturbMuting a Call PasswordChanging On Hold Settings HoldVerifying a Personal Key’s Program Changing Your PasswordPersonal Keys Creating/Modifying a Phone Book Using the SIP PhonePhone Book Deleting a Personal Key’s ProgramRedial Ringer Pitch and VolumeProgramming a Speed Dial Key Speaker Volume Handset, Headset and HandsfreeSpeed Dial Editing a Speed Dial Key Making Calls Using Speed DialAdjusting your Time Zone Time and DateWith the SIP Phone Menu Interface With the Web Configuration ToolChanging the Time and Date Web Dialing Using the SIP Phone Menu Interface Changing PasswordsCreating a User Profile Setting Up User ProfilesViewing a Profile’s User Name Deleting a User Profile Modifying a User ProfileViewing the IP and MAC Addresses Modifying the Network ConfigurationModifying Network Configurations Creating/Modifying a SIP AccountPress the softkey until 4.NETWORK SETTINGS? is displayed Viewing the Firmware Version Upgrading the firmware using the web-page InterfaceUpgrading the Firmware of the SIP Phone Configuration Files Additional SettingsUpgrading the firmware using the SIP Phone Menu Interface Specific Configuration File SXXXXXXXXXXXX.cfg Generic Configuration File SIPGeneric.cfgHot Line Media ConfigurationResetting to Factory Defaults Main Menu Sub-Menu SIP Phone Menu Interface SettingsSIP Phone Menu Interface Appendix a SIP Phone Interface Menu + Line Key Commands Menu Key CommandsMenu + Line Key Commands Menu + Keypad CommandsHome Accessing the Web Configuration ToolBasic User ConfigurationOff Feature ConfigurationSetting Name Values bold = default Web Configuration Tool Feature Configuration Operator@example.com Date/Time FeaturesHot Line Configuration Dial by URL Phone BookKey Programming Off/On SIP ConfigurationRing Tone Web Configuration Tool SIP Configuration Blank Symmetric Symmetric is recommended Additional Servers192.168.0.1 EmergencyFirewall Network ConfigurationWeb Configuration Page Network Configuration 255.255.255.0 Example.comAdvanced Time ZonesMajor Time Zones Diff. from GMT Time Zone Diff. from GMT Dialing PlanDialing Plan Strings are optionally manipulated, then sent Optionally, enter prefix digits here Example Dial Plan Rules Auto EthernetHttp ProtocolsUsers & Passwords Media Configuration Registration Web Configuration Tool Registration Setting NameConfiguration Upload/Download Web Configuration Tool Firmware Upgrade UpgradeExample of a Generic Configuration File Appendix C Configuration Files# Vlan ID # e911 port number emergport= Dtmftype= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb Example of a Specific Configuration File #pppoe0 = disable, 1 = enable pppoeenable= SIP Phone User Guide Rev. a # sip proxy port proxyport= #dtmf payload96-127 dtmfpayload= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb #http protocol enable #phone book index0-4 pbIndex= Enabling Multiple User Profiles Appendix D Working with Firewalls Select SIP Configuration. Set Bypass Firewall NAT OnCustomer Interaction ConvenienceCost Savings Where do I go to find latest versions of the 5055 firmware? How do I access the User Profiles?Where can I find the latest 5055 SIP Phone documentation? How do I find out the IP address of my 5055 SIP Phone? Why does my phone show *NO REG*?Time and date on my phone is not correct? Term Definition Glossary

5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.