Mitel 5055 manual Setting Up Call Forward, Using the SIP Phone Interface

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5055 SIP Phone User Guide (Rev. A)

Using the SIP Phone Interface

• Press the Advisory Message key to activate/deactivate your Advisory Message.

Using the Web Configuration Tool

1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7).

2.Click Feature Configuration.

3.To enable the advisory message, select On in the drop-down menu at the far right of “Advisory Message:”. To disable the advisory message, select Off.

4.Click the Apply button at the bottom of the web page. A confirmation screen is displayed.

5.Click the OK button. Your SIP Phone is updated.

Call Forward

Call Forward lets you redirect incoming calls to an alternate number:

•Call Forward Always redirects all incoming calls regardless of the state of your telephone.

•Call Forward No Answer redirects calls after the programmed number of rings if you don't answer.

•Call Forward Busy redirects calls when all four lines are busy.

The default setting is Call Forward Off for all three options. You can set two or more Call Forward options On at the same time.

Note: When Call Forward is active, “*FWD ON*” alternates with the date on the SIP Phone’s display.

Note: You cannot change these settings while on a call.

Setting Up Call Forward

You can set your Call Forward settings using the Web Configuration Tool or the SIP Phone Menu Interface.

Note: You cannot change your Call Forward settings while on a call.

Using the Web Configuration Tool

1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7).

2.Click Feature Configuration.

3.You can enable Call forwarding by either:

•setting the Call Forwarding field to On, and entering the Forwarding Address in the associated field. This can be the URL of another SIP phone, URL of a SIP voicemail account or a PSTN number (provided that the SIP server supports PSTN gateway functions).

or

•setting the Call Forwarding field to On , and leaving the Forwarding Address blank. In this case, the phone will forward the call to voicemail automatically. This will work provided you have the URL of your SIP voicemail account programmed into the Voice Mail Server field of the SIP Configuration Page.

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Contents Page For Firmware 2.0 Revision E Table of Contents Appendix a SIP Phone Interface Appendix C Configuration Files IiiSIP Phone User Guide Rev. a Welcome About This User GuideDocument Conventions š Message Waiting/Ringing Indicator Lamp 5055 SIP PhoneElements of the SIP Phone ™ Display Screenž Fixed Feature Keys œ Fixed Function Keys Arrow Keys Ÿ KeypadFeatures of the SIP Phone Administrative ModeAccessing the SIP Phone’s Features Entering Numbers and Letters Using the SIP Phone KeypadAccessories for the SIP Phone PasswordsHeadsets Important NotesTips for Your Comfort and Safety Adjust the Phone for Easiest ViewingDon’t Cradle the Handset Protect your HearingAccessing the SIP Phone Features Web Configuration ToolSIP Phone Menu Interface Accessing the Web Configuration Tool Web Configuration Tool Login ScreenRefreshing Web Configuration Tool Pages Web Configuration Tool HomeUser Profiles Logging In and OutLogging Logging Out Activating a Profile Temporary RegistrationRegistering on the SIP Phone Basic Authentication Digest Authentication Making and Answering CallsMaking Calls Dialing by NumberDialing by Name Dialing by SIP URLSwitching between Handset, Headset and Handsfree Modes Switching Between Handset and Handsfree ModesSwitching Between Handset and Headset Modes Answering CallsUsing the SIP Phone Features Switching Between Headset and Handsfree ModesSetting up an Advisory Message Advisory MessagesSetting Up Call Forward Using the SIP Phone InterfaceUsing the Web Configuration Tool Call ForwardUsing the SIP Phone Menu Interface Enabling/Disabling Call ForwardCall Transfer Transferring a Call to an Unconnected Third PartyCall Waiting Calling List LogsTransferring a Call to a Third Party Already on Hold Viewing the Calling List LogsConference Call 3-Way Display ContrastUsing the Phone Menu Interface Display NameDo Not Disturb Activating/Deactivating Do Not DisturbPassword Changing On Hold SettingsHold Muting a CallChanging Your Password Personal KeysVerifying a Personal Key’s Program Using the SIP Phone Phone BookDeleting a Personal Key’s Program Creating/Modifying a Phone BookRinger Pitch and Volume RedialSpeaker Volume Handset, Headset and Handsfree Speed DialProgramming a Speed Dial Key Making Calls Using Speed Dial Adjusting your Time ZoneTime and Date Editing a Speed Dial KeyWith the Web Configuration Tool Changing the Time and DateWith the SIP Phone Menu Interface Web Dialing Changing Passwords Using the SIP Phone Menu InterfaceSetting Up User Profiles Viewing a Profile’s User NameCreating a User Profile Modifying a User Profile Deleting a User ProfileModifying the Network Configuration Modifying Network ConfigurationsCreating/Modifying a SIP Account Viewing the IP and MAC AddressesPress the softkey until 4.NETWORK SETTINGS? is displayed Upgrading the firmware using the web-page Interface Upgrading the Firmware of the SIP PhoneViewing the Firmware Version Additional Settings Upgrading the firmware using the SIP Phone Menu InterfaceConfiguration Files Generic Configuration File SIPGeneric.cfg Specific Configuration File SXXXXXXXXXXXX.cfgMedia Configuration Hot LineResetting to Factory Defaults SIP Phone Menu Interface Settings SIP Phone Menu InterfaceMain Menu Sub-Menu Appendix a SIP Phone Interface Menu Key Commands Menu + Line Key CommandsMenu + Keypad Commands Menu + Line Key CommandsAccessing the Web Configuration Tool HomeUser Configuration BasicFeature Configuration Setting Name Values bold = defaultOff Web Configuration Tool Feature Configuration Features Hot Line ConfigurationOperator@example.com Date/Time Phone Book Dial by URLKey Programming SIP Configuration Ring ToneOff/On Web Configuration Tool SIP Configuration Symmetric Symmetric is recommended Additional Servers 192.168.0.1Emergency BlankNetwork Configuration FirewallWeb Configuration Page Network Configuration Example.com 255.255.255.0Time Zones Major Time Zones Diff. from GMTAdvanced Dialing Plan Time Zone Diff. from GMTDialing Plan Strings are optionally manipulated, then sent Optionally, enter prefix digits here Example Dial Plan Rules Ethernet AutoProtocols HttpUsers & Passwords Media Configuration Web Configuration Tool Registration Setting Name RegistrationConfiguration Upload/Download Upgrade Web Configuration Tool Firmware UpgradeAppendix C Configuration Files Example of a Generic Configuration File# Vlan ID # e911 port number emergport= Dtmftype= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb Example of a Specific Configuration File #pppoe0 = disable, 1 = enable pppoeenable= SIP Phone User Guide Rev. a # sip proxy port proxyport= #dtmf payload96-127 dtmfpayload= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb #http protocol enable #phone book index0-4 pbIndex= Enabling Multiple User Profiles Select SIP Configuration. Set Bypass Firewall NAT On Appendix D Working with FirewallsConvenience Cost SavingsCustomer Interaction How do I access the User Profiles? Where do I go to find latest versions of the 5055 firmware?Where can I find the latest 5055 SIP Phone documentation? Why does my phone show *NO REG*? How do I find out the IP address of my 5055 SIP Phone?Time and date on my phone is not correct? Glossary Term Definition

5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.
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