Mitel 5055 manual Muting a Call, Password, Putting a Call on Hold, Changing On Hold Settings

Page 30

5055 SIP Phone User Guide (Rev. A)

4.Press the OK softkey. The current status of Do Not Disturb is displayed at the top right (“*ON*” or “*OFF*”).

5.Press the TurnOn softkey to activate Do Not Disturb, or the TurnOff softkey to deactivate it.

6.Press the Exit softkey, then the Menu key to return to the default display.

Hold

You can have up to four calls on hold at the same time on your SIP Phone.

Putting a Call on Hold

To place a call on Hold, press the Hold key; the associated Line key flashes red while its call is on hold. To retrieve a call from Hold, press the associated Line key.

Changing On Hold Settings

When you place a call on hold, you will get a regular beep after a programmed delay to remind you that you have a call on hold (if the handset is in its cradle, you will hear the beep through the handsfree speaker). When another party puts you on hold, you hear a regular beep to remind you that you are on hold; you can turn off this beep if desired.

Note: You cannot change your Hold settings while on a call.

1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7).

2.Click Feature Configuration.

3.To remove the regular beep you hear when you are on hold, select Off in the drop-down menu beside “Beep on Hold”.

4.To define the delay before your SIP Phone reminds you that you have a caller on hold, enter a value in seconds beside “Held call will ring back after:”.

5.Click the Apply button. A confirmation screen is displayed.

6.Click the OK button. Your SIP Phone is updated.

Muting a Call

To mute your SIP Phone so the person on the other end of the line cannot hear you, press the Microphone key. To turn off the Mute function, press the Microphone key once more.

In handset and headset modes, the Microphone key light is red while the call is muted.

In handsfree mode, the Microphone key light is off while the call is muted.

Password

You can change your user profile password using the SIP Phone Menu Interface, or the Web Configuration Tool.

Note: If you have an account with a SIP Service Provider, use the password given to you by the SIP Service Provider.

Note: You cannot change your password while on a call.

- 24 -

Image 30
Contents Page For Firmware 2.0 Revision E Table of Contents Appendix a SIP Phone Interface Appendix C Configuration Files IiiSIP Phone User Guide Rev. a Welcome About This User GuideDocument Conventions Elements of the SIP Phone š Message Waiting/Ringing Indicator Lamp5055 SIP Phone ™ Display Screen Arrow Keys ž Fixed Feature Keysœ Fixed Function Keys Ÿ KeypadAccessing the SIP Phone’s Features Features of the SIP PhoneAdministrative Mode Entering Numbers and Letters Using the SIP Phone KeypadHeadsets Accessories for the SIP PhonePasswords Important NotesDon’t Cradle the Handset Tips for Your Comfort and SafetyAdjust the Phone for Easiest Viewing Protect your HearingAccessing the SIP Phone Features Web Configuration ToolSIP Phone Menu Interface Accessing the Web Configuration Tool Web Configuration Tool Login ScreenRefreshing Web Configuration Tool Pages Web Configuration Tool HomeUser Profiles Logging In and OutLogging Logging Out Activating a Profile Temporary RegistrationRegistering on the SIP Phone Basic Authentication Digest Authentication Making and Answering CallsMaking Calls Dialing by NumberDialing by Name Dialing by SIP URLSwitching Between Handset and Headset Modes Switching between Handset, Headset and Handsfree ModesSwitching Between Handset and Handsfree Modes Answering CallsSetting up an Advisory Message Using the SIP Phone FeaturesSwitching Between Headset and Handsfree Modes Advisory MessagesUsing the Web Configuration Tool Setting Up Call ForwardUsing the SIP Phone Interface Call ForwardUsing the SIP Phone Menu Interface Enabling/Disabling Call ForwardCall Transfer Transferring a Call to an Unconnected Third PartyTransferring a Call to a Third Party Already on Hold Call WaitingCalling List Logs Viewing the Calling List LogsConference Call 3-Way Display ContrastDo Not Disturb Using the Phone Menu InterfaceDisplay Name Activating/Deactivating Do Not DisturbHold PasswordChanging On Hold Settings Muting a CallChanging Your Password Personal KeysVerifying a Personal Key’s Program Deleting a Personal Key’s Program Using the SIP PhonePhone Book Creating/Modifying a Phone BookRinger Pitch and Volume RedialSpeaker Volume Handset, Headset and Handsfree Speed DialProgramming a Speed Dial Key Time and Date Making Calls Using Speed DialAdjusting your Time Zone Editing a Speed Dial KeyWith the Web Configuration Tool Changing the Time and DateWith the SIP Phone Menu Interface Web Dialing Changing Passwords Using the SIP Phone Menu InterfaceSetting Up User Profiles Viewing a Profile’s User NameCreating a User Profile Modifying a User Profile Deleting a User ProfileCreating/Modifying a SIP Account Modifying the Network ConfigurationModifying Network Configurations Viewing the IP and MAC AddressesPress the softkey until 4.NETWORK SETTINGS? is displayed Upgrading the firmware using the web-page Interface Upgrading the Firmware of the SIP PhoneViewing the Firmware Version Additional Settings Upgrading the firmware using the SIP Phone Menu InterfaceConfiguration Files Generic Configuration File SIPGeneric.cfg Specific Configuration File SXXXXXXXXXXXX.cfgMedia Configuration Hot LineResetting to Factory Defaults SIP Phone Menu Interface Settings SIP Phone Menu InterfaceMain Menu Sub-Menu Appendix a SIP Phone Interface Menu + Keypad Commands Menu Key CommandsMenu + Line Key Commands Menu + Line Key CommandsAccessing the Web Configuration Tool HomeUser Configuration BasicFeature Configuration Setting Name Values bold = defaultOff Web Configuration Tool Feature Configuration Features Hot Line ConfigurationOperator@example.com Date/Time Phone Book Dial by URLKey Programming SIP Configuration Ring ToneOff/On Web Configuration Tool SIP Configuration Emergency Symmetric Symmetric is recommended Additional Servers192.168.0.1 BlankNetwork Configuration FirewallWeb Configuration Page Network Configuration Example.com 255.255.255.0Time Zones Major Time Zones Diff. from GMTAdvanced Dialing Plan Time Zone Diff. from GMTDialing Plan Strings are optionally manipulated, then sent Optionally, enter prefix digits here Example Dial Plan Rules Ethernet AutoProtocols HttpUsers & Passwords Media Configuration Web Configuration Tool Registration Setting Name RegistrationConfiguration Upload/Download Upgrade Web Configuration Tool Firmware UpgradeAppendix C Configuration Files Example of a Generic Configuration File# Vlan ID # e911 port number emergport= Dtmftype= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb Example of a Specific Configuration File #pppoe0 = disable, 1 = enable pppoeenable= SIP Phone User Guide Rev. a # sip proxy port proxyport= #dtmf payload96-127 dtmfpayload= #admin password Adminpasswd=be6ad8761fe4eb9bb85934a2d21686bb #http protocol enable #phone book index0-4 pbIndex= Enabling Multiple User Profiles Select SIP Configuration. Set Bypass Firewall NAT On Appendix D Working with FirewallsConvenience Cost SavingsCustomer Interaction How do I access the User Profiles? Where do I go to find latest versions of the 5055 firmware?Where can I find the latest 5055 SIP Phone documentation? Why does my phone show *NO REG*? How do I find out the IP address of my 5055 SIP Phone?Time and date on my phone is not correct? Glossary Term Definition

5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.