Mitel 5312 IP Phone Manual and Troubleshooting Guide

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5312/5324 IP Phones User Guide

 

5324 IP Phone, the bottom right personal key is always your

 

Prime Line key. On the 5312 IP Phone, the bottom left personal

 

keys is always your Prime Line key. Write the name (speed call,

 

feature or line appearance) of the Personal keys that you program

 

on the designation card (use the side of the card with the textboxes

 

provided). Use the slot behind the plastic cover at the bottom of

 

the phone to remove/insert the designation card.

8) Handsfree

Provides sound for Handsfree calls and background music.

Speaker

 

9) Handset

Use for handset calls. If you are in headset or handsfree mode, you

 

do not need to use the handset.

Ring/Message Indicators

When indicator is

it means that

Flashing rapidly

Your phone is ringing

Flashing slowly

A message or callback message is waiting at your phone

On

Your phone is ringing another phone

Off

Your phone is idle, or you are on a call

Selecting Menu Options

Because the 5324 IP Phone offers softkeys, feature availability and menu options for the 5312 and 5324 IP Phones may differ.

To select menu items on the display:

1.On a 5324 IP Phone, press the softkeys.

2.On a 5312 IP Phone, press *, 0 and # on the keypad. For example, if options *=YES 0=DEFAULT #=NO appear and you want to select YES, press *.

Procedures in this guide show all menu selection options, where applicable—for example, "Press the * or Yes softkey". Procedures in this guide also specify when a menu option is available on only one of the phones—for example, "On a 5324 IP Phone only, press the Save softkey".

Using Your IP Phone with Mitel Unified Communicator Express

Unified Communicator Express is a lightweight (server-less) unified communications client that provides productivity enhancements like click to dial, incoming caller ID pop-up, PC- based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration. In addition to enhancing telephony features in the office environment, it allows you to be immediately attentive to all incoming communications.

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Contents Page Page Trademarks Page Tips for Your Comfort and Safety Call Handling Using the Line Interface Module 5324 IP Phone only Page About Your Phone IP Phone Feature Elements of Your PhoneFunction Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressWhen indicator is It means that Selecting Menu OptionsFor Users on Resilient 3300 ICP Systems Line Interface ModuleTips for Your Comfort and Safety Adjust the viewing angleDont cradle the handset Protect your hearingHandset Receiver Volume Control Speaker Volume ControlCustomizing Your 5312/5324 IP Phone Ringer ControlFeature Keys Making and Answering Calls Language ChangeMake a Call Answer a CallEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Auto-AnswerPhonebook Redial Redial Saved NumberSpeed Call Keys Speed Call Personal Handsfree Operation Group Listen Call Handling HoldMute Transfer ConferenceConference Split Add Held 5324 IP Phone onlySwap Call Forward5312/5324 IP Phones User Guide Call Forward Remote I am Here Call Forward End Chaining Call Forward Forced 5324 IP Phone onlyCall Forward Override Messaging Advisory Messaging Callback5312/5324 IP Phones User Guide Using Other Features Messaging Cancel CallbackMessaging Cancel All Callbacks Account CodesAttendant Call Hold Remote Retrieve Call ParkCall Pickup CamponDo Not Disturb OverridePaging Direct Paging Handsfree Answerback Enabled Direct PagingPhone state before Page arrives To answer the DirectDirect Paging Handsfree Answerback Disabled To answer the Direct Page indicated by single burst of toneDirect Voice Call Timed Reminder 5324 IP Phone onlyHeadset Operation Music Group Paging / Meet Me AnswerPhone Lock User PIN 5324 IP Phone only Trunk Flash Record a CallHot Desking Hot Desk Remote Logout Tag Call Call HistoryNight Answer Release Mobile ExtensionUsing Your 5324 IP Phone with the 5310 IP Conference Unit Using the 5310 Conference Unit with a MouseAdjust the Conference Unit Volume Turn the Conference Unit On and OffUsing the 5310 Conference Unit without a Mouse Place the Conference Unit in Presentation modeMute the Conference Unit Exit the ConferenceUsing the Line Interface Module 5324 IP Phone only Line Interface Module ModeMake a Call Answer a CallAnswer a Waiting Call on the Line Interface Module Line Press the Line Interface Module key Hold a CallEnd a Call Failover Mode Press the Line Interface Module key5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide