Mitel Understanding the Call Pickup Feature Code for Efficient Call Management

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5312/5324 IP Phones User Guide

•If automatic paging is disabled, press the programmed Page key, or dial **9, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

To retrieve a parked call:

1.Do one of the following:

•Dial the appropriate feature access code.

•Press the Call Park - Retrieve feature key (must be programmed).

2.Dial the directory number on which the call is parked (not required if the number is programmed to the Call Park feature key).

3.If there are multiple calls parked on the number, dial the two-digit index number to retrieve a specific call, or # to retrieve the longest parked call.

Call Pickup

To answer a call that is ringing at another phone in your Pickup Group:

1.Lift the handset.

2.Press the Pickup feature key or the Pickup softkey.

To answer a call that is ringing at a station not in your Pickup Group:

1.Lift the handset.

2.Dial the appropriate feature access code.

3.Dial the number of the ringing station.

Campon

To Campon to a busy station:

•Press the Wait feature key or the Wait softkey.

To retrieve a call when you hear Campon tone:

•Press the Trade feature key or the Trade softkey.

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Contents Page Page Trademarks Page Tips for Your Comfort and Safety Call Handling Using the Line Interface Module 5324 IP Phone only Page About Your Phone IP Phone Function FeatureElements of Your Phone Selecting Menu Options Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express When indicator is It means thatLine Interface Module For Users on Resilient 3300 ICP SystemsProtect your hearing Tips for Your Comfort and SafetyAdjust the viewing angle Dont cradle the handsetRinger Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your 5312/5324 IP PhoneFeature Keys Answer a Call Making and Answering CallsLanguage Change Make a CallEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedAuto-Answer Emergency Calls When Emergency Call Routing ProgrammedPhonebook Speed Call Keys RedialRedial Saved Number Speed Call Personal Handsfree Operation Group Listen Mute Call HandlingHold Conference TransferCall Forward Conference SplitAdd Held 5324 IP Phone only Swap5312/5324 IP Phones User Guide Call Forward Remote I am Here Call Forward Override Call Forward End ChainingCall Forward Forced 5324 IP Phone only Messaging Callback Messaging Advisory5312/5324 IP Phones User Guide Account Codes Using Other FeaturesMessaging Cancel Callback Messaging Cancel All CallbacksCall Park Attendant Call Hold Remote RetrieveCampon Call PickupPaging Do Not DisturbOverride Direct Paging Direct Paging Handsfree Answerback EnabledTo answer the Direct Phone state before Page arrivesTo answer the Direct Page indicated by single burst of tone Direct Paging Handsfree Answerback DisabledTimed Reminder 5324 IP Phone only Direct Voice CallHeadset Operation Group Paging / Meet Me Answer MusicPhone Lock User PIN 5324 IP Phone only Record a Call Trunk FlashHot Desking Hot Desk Remote Logout Call History Tag CallNight Answer Mobile Extension ReleaseTurn the Conference Unit On and Off Using Your 5324 IP Phone with the 5310 IP Conference UnitUsing the 5310 Conference Unit with a Mouse Adjust the Conference Unit VolumeExit the Conference Using the 5310 Conference Unit without a MousePlace the Conference Unit in Presentation mode Mute the Conference UnitAnswer a Call Using the Line Interface Module 5324 IP Phone onlyLine Interface Module Mode Make a CallEnd a Call Answer a Waiting Call on the Line Interface Module LinePress the Line Interface Module key Hold a Call Press the Line Interface Module key Failover Mode5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide