Mitel 5312 IP manual About Your Phone

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5312/5324 IP Phones User Guide

ABOUT YOUR PHONE

The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ringing/message indicator. The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings.

The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP). The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable Key Modules. The 5324 IP Phone can be used as an ACD Agent Phone or a Teleworker phone. The personal key on the bottom left (5312) or bottom right (5324) is always your Prime Line; the remaining personal keys can be programmed as:

•Feature keys (for example, Do Not Disturb). You can program feature keys from your phone (5324 only), or using the Desktop Tool. Your administrator can also program feature keys.

•Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.

•Line Appearances. Only the administrator can program line appearances.

Note: For more information on the Desktop Tool, talk to your system administrator.

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Contents Page Page Trademarks Page Tips for Your Comfort and Safety Call Handling Using the Line Interface Module 5324 IP Phone only Page About Your Phone IP Phone Feature Elements of Your PhoneFunction Using Your IP Phone with Mitel Unified Communicator Express Ring/Message IndicatorsWhen indicator is It means that Selecting Menu OptionsLine Interface Module For Users on Resilient 3300 ICP SystemsAdjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearingSpeaker Volume Control Handset Receiver Volume ControlCustomizing Your 5312/5324 IP Phone Ringer ControlFeature Keys Language Change Making and Answering CallsMake a Call Answer a CallEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedAuto-Answer Emergency Calls When Emergency Call Routing ProgrammedPhonebook Redial Redial Saved NumberSpeed Call Keys Speed Call Personal Handsfree Operation Group Listen Call Handling HoldMute Conference TransferAdd Held 5324 IP Phone only Conference SplitSwap Call Forward5312/5324 IP Phones User Guide Call Forward Remote I am Here Call Forward End Chaining Call Forward Forced 5324 IP Phone onlyCall Forward Override Messaging Callback Messaging Advisory5312/5324 IP Phones User Guide Messaging Cancel Callback Using Other FeaturesMessaging Cancel All Callbacks Account CodesCall Park Attendant Call Hold Remote RetrieveCampon Call PickupDo Not Disturb OverridePaging Direct Paging Direct Paging Handsfree Answerback EnabledTo answer the Direct Phone state before Page arrivesTo answer the Direct Page indicated by single burst of tone Direct Paging Handsfree Answerback DisabledTimed Reminder 5324 IP Phone only Direct Voice CallHeadset Operation Group Paging / Meet Me Answer MusicPhone Lock User PIN 5324 IP Phone only Record a Call Trunk FlashHot Desking Hot Desk Remote Logout Call History Tag CallNight Answer Mobile Extension ReleaseUsing the 5310 Conference Unit with a Mouse Using Your 5324 IP Phone with the 5310 IP Conference UnitAdjust the Conference Unit Volume Turn the Conference Unit On and OffPlace the Conference Unit in Presentation mode Using the 5310 Conference Unit without a MouseMute the Conference Unit Exit the ConferenceLine Interface Module Mode Using the Line Interface Module 5324 IP Phone onlyMake a Call Answer a CallAnswer a Waiting Call on the Line Interface Module Line Press the Line Interface Module key Hold a CallEnd a Call Press the Line Interface Module key Failover Mode5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide