Mitel Complete User Manual for 5310 Series IP Phones

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5312/5324 IP Phones User Guide

To enter an Account Code during a call on a 5324 IP Phone:

1.Press (MENU).

2.Press the Yes softkey.

3.Dial the Account Code digits.

4.Press the Save softkey.

5.Do one of the following:

•For a verified account code, press the Yes softkey.

•For a non-verified account code, press the No softkey.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial appropriate feature access code.

3.Dial the digits announced by the attendant.

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

•Press the Call Park feature key (must be programmed)

•Press (TRANS/CONF), and then dial *7#. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

•If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

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Contents Page Page Trademarks Page Tips for Your Comfort and Safety Call Handling Using the Line Interface Module 5324 IP Phone only Page About Your Phone IP Phone Elements of Your Phone FeatureFunction When indicator is It means that Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express Selecting Menu OptionsFor Users on Resilient 3300 ICP Systems Line Interface ModuleDont cradle the handset Tips for Your Comfort and SafetyAdjust the viewing angle Protect your hearingCustomizing Your 5312/5324 IP Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer ControlFeature Keys Make a Call Making and Answering CallsLanguage Change Answer a CallEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Auto-AnswerPhonebook Redial Saved Number RedialSpeed Call Keys Speed Call Personal Handsfree Operation Group Listen Hold Call HandlingMute Transfer ConferenceSwap Conference SplitAdd Held 5324 IP Phone only Call Forward5312/5324 IP Phones User Guide Call Forward Remote I am Here Call Forward Forced 5324 IP Phone only Call Forward End ChainingCall Forward Override Messaging Advisory Messaging Callback5312/5324 IP Phones User Guide Messaging Cancel All Callbacks Using Other FeaturesMessaging Cancel Callback Account CodesAttendant Call Hold Remote Retrieve Call ParkCall Pickup CamponOverride Do Not DisturbPaging Direct Paging Handsfree Answerback Enabled Direct PagingPhone state before Page arrives To answer the DirectDirect Paging Handsfree Answerback Disabled To answer the Direct Page indicated by single burst of toneDirect Voice Call Timed Reminder 5324 IP Phone onlyHeadset Operation Music Group Paging / Meet Me AnswerPhone Lock User PIN 5324 IP Phone only Trunk Flash Record a CallHot Desking Hot Desk Remote Logout Tag Call Call HistoryNight Answer Release Mobile ExtensionAdjust the Conference Unit Volume Using Your 5324 IP Phone with the 5310 IP Conference UnitUsing the 5310 Conference Unit with a Mouse Turn the Conference Unit On and OffMute the Conference Unit Using the 5310 Conference Unit without a MousePlace the Conference Unit in Presentation mode Exit the ConferenceMake a Call Using the Line Interface Module 5324 IP Phone onlyLine Interface Module Mode Answer a CallPress the Line Interface Module key Hold a Call Answer a Waiting Call on the Line Interface Module LineEnd a Call Failover Mode Press the Line Interface Module key5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide