Lucent Technologies MDW 9031 Introduction, About TransTalk 9000 Products, TransTalk 9000 System

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1 Introduction

About TransTalk® 9000 Products

Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW 9031/9031DCP Pocket Phone. MDW stands for “Multi-Line Digital Wireless.” The MDW 9031/9031DCP Pocket Phones are the latest additions to the TransTalk 9000 family of wireless products, which also includes the MDW 9000 Telephone, the MDW 9010 Telephone, the MDW 9030P Pocket Phone, and the MDW9031 Dual Zone Pocket Phone. All of these phones are designed to Lucent Technologies’ high standards for convenience, reliability, and innovation.

TransTalk 9000 products are designed to work with your communications system (PARTNER® , PARTNER II, PARTNER Plus, PARTNER Advanced Communications System, MERLIN® , MERLIN II, MERLIN Plus, MERLIN LEGEND® , System 25, System 75, System 85, or DEFINITY® ) to provide wireless flexibility.

What Is a Wireless Phone?

A wireless phone has no handset cord and no telephone line cord, so it is portable. This portability lets you move around freely, without giving up the features of a wired phone. With a wireless phone, you can make and receive calls even when you are away from your desk, thus remaining accessible and responsive to your customers and coworkers as you move around your work area. Time-sensitive work issues will not have to be postponed until you are back at your desk. You can also reduce the number of (sometimes costly) phone calls you must return.

TransTalk 9000 System

Your wireless phone’s handset is linked with your communications system through a matching radio module, not through the battery charger where the handset sits for charging. Each handset can be used only with the radio module packaged with the handset. The handset and the radio module each have the same unique security code and serial number (on the bottom of the radio module and inside the battery compartment of the handset) to identify the matching pair. There is built-in and secure automatic registration between the handset and radio module, so that your system is ready to use after powering up.

Your TransTalk System may have from 1 to 30 wireless phones. In order to use multiple wireless phones within the same zone (area of coverage), you also need a carrier (also known as a backplane). A carrier holds up to six radio modules and synchronizes radio signals for proper operation of multiple phones, ensuring consistent voice quality and range. If you have a key system (for example, PARTNER or MERLIN), you can link up to three carriers supporting up to 18 wireless phones in a single zone; if you have a PBX system (for example, DEFINITY), you can link up to five carriers, supporting up to 30 wireless phones in a single zone. Linked carriers are automatically synchronized with each other.

The TransTalk 9000 System enables you to use several different phone and carrier models in the same zone; however, there are some compatibility issues to consider. You need to know the following:

The name of the MDW phone (9000, 9010, 9030P, or 9031, 9031DCP, 9031 Dual Zone), located in the battery compartment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus Code, also located in the battery compartment of the handset.)

The model number of your carrier, located on the left side of the carrier.

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166

Issue 3 October 1999 1

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Contents TransTalk Digital Wireless System Page Copyright and Legal Notices Copyright and Legal Notices Contents Contents Using the MDW 9031/9031DCP Pocket PhoneAppendix B Regulatory Information 143 Vi Issue 3 October Introduction What Is a Wireless Phone?About TransTalk 9000 Products TransTalk 9000 SystemIntroduction About TransTalk 9000 Products Multiple 5 Max Carrier InstallationAbout the MDW 9031/9031DCP Pocket Phone Where Can You Use Your Pocket Phone?Privacy Information About the MDW 9031/9031DCP Pocket Phone IntroductionIntroduction About the MDW 9031/9031DCP Pocket Phone Parts ListTranstalk Additional PartsSpare Battery and Headset Installing the MDW 9031/9031DCP Pocket Phone Important Safety InstructionsGuidelines for Safe and Efficient Operation Basic Safety Precautions for Installation and Use Page Additional Safety Instructions for Installation Personnel AC Outlet Check Installation Overview for Radio Modules and Carriers Radio Module/Switch WiringSwitch Interface Pin # Pass Key ComponentsOUT of Sync LED CONTROL/EXPANSION LED Positioning a Radio Module or Carriers Radio module cannot be installed outdoors Carriers Installing a Single Radio ModuleInstalling a Single Radio Module Dio Single Radio Module Installation Self-Test Understanding Your Model 117A3 Carrier Understanding CarriersPower DIP Control/Expansion Setting the 117A3 Desired Range approximate Power DIP Switch Settings Setting the 117A3 Carrier Control/Expansion DIP Switch Issue 3 October CONTROL/EXPANSION LED Understanding Your Model 117A4 CarrierLabel Explanation Control carrier = green LEDExpansion carrier = amber LED Page Installing a Single Carrier Installing a Single Carrier on a Shelf or Desk Installing the MDW 9031/9031DCP Pocket Phone Page Music Go to Single Carrier Installation Self-Testpage Installing a Single Carrier on a Wall Page Music Go to Single Carrier Installation Self-Testpage Control Single Carrier Installation Self-TestInstalling Multiple Carriers Mounting and Cabling Multiple Carriers From Control Carrier Issue 3 October If the carriers are plugged Then Into Multiple Carrier Mounting and Cabling Self-Test Go to Installing a Single Radio Module in Each Carrier Installing a Single Radio Module in Each Carrier Page If the carriers are plugged Then Into 117A4 117A3 Control Go to Installing the Remaining Radio Modules Installing the Remaining Radio Modules Page Music Go to Installation Self-Test for Remaining Radio Modules Installation Self-Test for Remaining Radio Modules Go to Handset Inserting and Removing the Handset’s Battery Pack Installing the MDW 9031/9031DCP Pocket Phone HandsetHandset Handset Installing the MDW 9031/9031DCP Pocket Phone Changing the Communications System SettingMapp Filling Out the Handset Label Battery Charger Positioning the Battery ChargerInstalling the Battery Charger Battery Charger Installing the MDW 9031/9031DCP Pocket Phone Inserting a Battery Pack into the Spare Battery Compartment Removing a Battery Pack from the Spare Battery Compartment Removing the Handset from the Handset Cradle Guide PinsUsing the MDW 9031/9031DCP Pocket Phone Handset Controls Using the MDW 9031/9031DCP Pocket Phone HandsetColumn and Select Buttons Handset Using the MDW 9031/9031DCP Pocket PhoneHandset Display with Backlighting MSG Range onLclp Or fully extended for maximum range to use the Pocket Phone RectangleCarrying Your Pocket Phone Volume ControlAttaching the Metal Carrying Clips Antenna Changing the Handset SettingsChanging Communications System Button Mapping Setting Enabling or Disabling Line Preselection Enabling or Disabling Backlighting Enabling or Disabling the Alerter Test Modes Using Local Test ModeUsing Wireless Test Mode Display Number Signal Strength Is Display Number Voice Quality Is Close Up Test Waking Up the Phone Making a Call Answering a CallManually Selecting a Line or Programmed Button Accessing Certain Voice Mail Systems with a Definity System Using a HeadsetPreselecting a Line Headset Battery Charger Using the MDW 9031/9031DCP Pocket Phone Battery Charger FeaturesUsing the MDW 9031/9031DCP Pocket Phone Battery Charger Extending Battery LifePage Using the MDW 9031/9031DCP Pocket Phone Battery Charger Removing Radio Module from Carrier Maintaining the MDW 9031/9031DCP Pocket PhoneMaintaining the MDW 9031/9031DCP Pocket Phone Control Swapping Extensions Control Replacing Antenna Ordering Replacement and Optional PartsNational Parts Lucent Direct Sales Center PartPage Ordering Replacement and Optional Procedures TroubleshootingInstallation Problems Troubleshooting ProceduresSymptom Possible Causes Possible Solutions Power LED ~ OUT of Sync = all lit ~ OUT of Sync = not lit~ CONTROL/EXPANSION = all lit Procedures Troubleshooting Handset ProblemsChange Buttn Battery Problems Issue 3 October Check Control Voice Quality ProblemsSymptom Possible Causes Possible Solutions PARTNER, Partner Range Problems Each radio module light when Been Placed on Hold Module. Your Call has notBattery Charger Problems Symptoms Possible Causes Possible SolutionsHandset LED on Handset LED Handset LED does Troubleshooting Procedures MDW 9031/9031DCP Pocket Phone Compatibility OverviewMDW 9031 Compatibility Partner Partner Merlin Communications System CompatibilityPartner Systems Button Mapping for Partner Systems Carriers one control and two To Delayed RingSystem Expansion carriersIssue 3 October Recall Button Mapping for Merlin 410 and Merlin 820 Systems Definity G1 R1V4 Ring To Delayed RingAccessing Certain Voice Mail Systems with a Definity System Drop BCC SPE B Issue 3 October MDW 9031DCP Compatibility Programming Features for Definity SystemsSPE B Station Feature Options Programmable buttons buttons 1-7. Button 8 is a firmware Feat/P 9031DCP Pocket Phones with Definity Systems Issue 3 October Warranty and Repair Information Post-Warranty Repairs In-Warranty RepairsWarranty and Repair Information Repair InformationFCC Part 15 Rules Regulatory InformationIC RSS-210 Compliance Hearing Aid CompatibilityRegulatory Information Hearing Aid Compatibility MDW 9031/9031DCP Wireless Pocket Phone SpecificationsSpecifications General Index Index Index Index Vibr Index Battery Charger Wall-Mounting Template
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