Lucent Technologies MDW 9031DCP manual Symptom Possible Causes Possible Solutions

5 Troubleshooting Procedures

Symptom	Possible Causes	Possible Solutions
(Continued)	You have a malfunctioning radio	1 Remove all but one radio
	module.	module from the carrier. (See
		“Removing Radio Module from
		Carrier” in Chapter 4.)
		2 Test each radio module
		individually, verifying that the
		POWER and PASS LEDs on
		each radio module lights when
		the carrier is powered, and that
		the OUT OF SYNC LED is not
		lit.
		3 If the PASS LED does not light,
		the radio module is
		malfunctioning. Replace the
		radio module and handset.
Voice quality in a	Handset is too close to the carrier(s).	Move the handset at least 6 feet
specific location is poor		(1.8 m) away for a one- or two-
and noisy.		carrier setup, or 10 feet (3.1 m)
		away for a three-carrier setup.
Voice quality for calls is	Handset antenna is only partially	Fully extend the handset antenna.
lower than expected.	extended.
	There are environmental limitations.	Reinstall the radio module or carrier
		away from electrical equipment and
		as high as possible on the wall [but
		with radio module antennas 6 to 12
		inches (15.2 to 30.5 cm) from the
		ceiling]. (See “General Positioning
		Rules” in Chapter 2 for more
		information.)
	You are using different models of	See “TransTalk 9000 System” in
	handsets and the mix is incompatible	Chapter 1.
	with the carrier.

112 Issue 3 October 1999 MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166