Konftel 300IP manual FAQ and Troubleshooting, Optional accessories

Page 25

FAQ and Troubleshooting

I'm not getting a dialling tone

Check that the phone is registered. This is shown as a shaded box in the bottom left- hand corner of the screen If the box is not shaded, contact your phone administrator.

How can I upgrade my Konftel 300IP with the latest software version?

You need to log in as an administrator to upgrade software in the Konftel 300IP. You can search for the most recent version via the web interface and then install it auto- matically in the Konftel 300IP. For more details, see “Installation and Administration of Konftel 300IP”.

The web interface does not appear in my computer.

The phone can be connected to another network than your computer, such as a VLAN (Virtual LAN). Contact the phone administrator.

Microphone and/or speakers are not working.

The phone may be connected to a PA system that is not turned on or set in position PA without being connected. See page 26.

You can find answers to more FAQ on our website, www.konftel.com/300ip.

	Optional accessories
Item no.	Designation
900102080	Expansion microphones (1 pair) extend the voice pickup range to 70
	m2.
900102083	Travel case
900102084	Wall mounting bracket
900102087	Interface box for connection to external speakers and microphone
	system (PA system)
900103384	Security lock cable

46

47

Image 25

Contents Konftel 300IP User Guide Table of contents Description MaintenanceDescription GeneralDisplay screen KeypadWriting text On HookLine menu Navigation and selection in menusWriting style in instructions MenuAnswering and making calls Answering and making callsMaking multi-party calls During a callSwitching between lines during multi-party calls Selecting account when diallingManaging phone lines Managing phone linesProfiles Using a user profileCutting a line Transferring callsPhonebook ProfilesConference guide PhonebookDeleting contacts Deleting all conference groupsConference guide Recording RecordingSettings Advanced settings System Settings during a callChecking status Using the web interface Using the web interfaceChecking network addresses Logging in to the Konftel 300IPAdding a contact Managing the phonebookEditing contacts Deleting contactsExporting contacts Managing the conference guideAdding a conference group Editing a conference groupDeleting a conference group Checking the call listImporting conference groups Exporting conference groupsChanging PIN code and profile name Changing the recording indicatorChanging the ring tone level Changing key tone Select Settings System Adjusting the soundRestarting the Konftel 300IP Display textMaking calls with IP phones IP, SIP, URI and IP telephonyPhone numbers and network addresses Optional accessories FAQ and TroubleshootingTechnical specifications Technical specificationsGuarantee Service and guaranteeService We give a two-year guarantee on our conference telephones