Radio Shack 43-3872 manual Troubleshooting, Symptom Suggestion

Troubleshooting

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first

Symptom	Suggestion
	• Make sure the AC adapter is plugged into the
The CHARGE LED won’t	charger and wall outlet.
	• Make sure the handset is properly seated in the
illuminate when the handset
is placed in the cradle.	cradle.
	• Make sure the charging contacts on the handset
	are clean.
	• Move the handset and/or base to a different
	location away from and/or scratchy metal
The audio sounds weak.	objects or appliances and try again.
	• Make sure that you are not too far from the
	base.
	• Check both ends of the base telephone line
	cord.
	• Make sure the AC adapter is plugged into the
	base and wall outlet.
	• Disconnect the AC adapter for a few minutes,
	and then reconnect it.
Can’t make or receive calls.	• Remove the base ID (see “Handset
	Registration” on page 27) and register the
	handset (see “Register the Handset to the Base”
	on page 52).
	• Make sure that you are not too far from the
	base.
	• If an outside call is already established, you
	cannot make another outside call.
	• Charge the batteries in the handset for 15-20
	hours by placing the handset on the base or
	charging cradle.
	• The handset may be too far away from the base
The handset doesn’t ring or	unit.
	• Place the base unit away from appliances or
receive a page.	metal objects.
	• Remove the base ID (see “Handset
	Registration” on page 27) and register the
	handset (see “Register the Handset to the Base”
	on page 52).

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