Symptom | Suggestion |
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During power failure, can’t | • Make sure to use corded handset to make or |
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receive a call. |
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make or receive a call. |
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• Make sure that the line cord is connected. |
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| • Keep the handset away from microwave ovens, |
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| computers, remote control toys, wireless |
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| microphones, alarm systems, intercoms, room |
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Severe noise interference. | monitors, fluorescent lights, and electrical |
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| appliances. |
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| • Move to another location or turn off the source |
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| of interference. |
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| • The handset was picked up before the second |
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Caller ID information does | ring. |
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• The call was placed through a switchboard. |
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not appear on the display. |
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• Call your local telephone company to verify your |
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| Caller ID service is current. |
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| • Charge the battery pack for |
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Cannot register the handset | • Remove the base ID (see “Handset |
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at the base. | Registration” on page 27) and register the |
| Troubleshooting |
handset (see “Register the Handset to the Base” |
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communicate with |
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| handset (see “Register the Handset to the Base” |
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| on page 52). |
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| • Remove the base ID (see “Handset |
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The handset doesn’t | Registration” on page 27) and register the |
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another handsets. | on page 52). |
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• Make sure that you have registered all |
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| handsets. |
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| • Make sure there are not two handsets already |
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| using the |
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The handset or the base | • When recording a conversation, when viewing |
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can’t join the conversation | memory locations, and while anoter handset or |
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| the base is in privacy mode, the 2nd handset (or |
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| the base) cannot join the conversation. |
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| • Make sure the base unit is plugged in. |
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| • Make sure that the answering system is turned |
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The answering system does | on. |
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not work. | • Make sure that the message record time is not |
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| set to Announce only (see “Setting the Record |
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| Time” on page 61). |
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| • The incoming messages may be too long. |
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Messages are incomplete. | Remind callers to leave a brief message. |
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• The memory may be full. Delete some or all of |
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| the saved messages. |
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73