Avaya 1416, 1408 manual Starting a call, Switching on monitoring

Page 101

Using a headset

Starting a call:

Enter the call number and press the Headset button.

Switching on monitoring:

You can switch on monitoring on the telephone while you are on a call with the headset. Press the Speaker button. The button's LED lights up.

1408/1416 at Integral 5 - User Guide

May 2010 101

Image 101

Contents Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Introduction to the 1400 Series Digital Deskphones Overview of phone buttons and featuresIntroduction Avaya 1416 Telephone Overview of phone buttons and features Function key LEDs About LEDsPartner key LEDs Line key LEDsAbout this manual Introduction 14 1408/1416 at Integral 5 User Guide May Introduction to making calls Making callsCalling an internal call number Calling an external call numberCalling a person from the call log Calling with a destination keyCalling a person from the phone book entry Calling using the speakerphoneCalling partners Press the Phone book / Contacts buttonRedialing Requesting automatic callbackJoining another call cut-in Requesting automatic redialingMaking an announcement Presenting yourself with specified call numbersReplying to an announcement Making an individual announcementCalling anonymous Select Answer announcementSelect Anonymous call Introduction to handling calls Handling callsAnswering a call Answering a call ringing at another phone pick-upForwarding calls to forwarding stations Answering a call for a partnerPutting a call on hold Select Forward callMuting a call Switching between two calls brokeringReferring back during a call consultation call Select Return to …Answering an additional call second call Transferring a callIntroduction call diversion Call diversionDiverting calls for your telephone Select Call diversionSelect Divert from Diverting calls to your telephoneSelect Divert for Diverting calls for another telephoneSignaling calls on two telephones twinning Select Bundle 1 2, 3, … Diverting bundlesCall diversion 32 1408/1416 at Integral 5 User Guide May Introduction to three-party conference calls Three-party conference callMaking a conference call Expanding conference with another participantEnding the conference call Connecting conference participants with each otherDialing into conference bridge Conference bridgeIntroduction conference bridge Select Clear connection Select End lecture modeManaging conference bridge calls Select My conference Reserving conference bridge one-time appointmentSelect Conference bridge Reserving conference bridge recurring appointment Checking and deleting reservations Reserving a conference bridge for othersSelect Conference for others Select Conference bridge Select My conferenceConference bridge 40 1408/1416 at Integral 5 User Guide May Call log Symbols in the call logManaging the call log Deleting call log entries automatically Viewing the call logRemoving entries from the call log Select deleted after … Adding an entry from the call log to the phone bookSelect Applications Select Call list Adding additional entries in the call logCreating a new entry in the phone book Managing the phone bookIntroduction to the phone book Editing an entry in the phone book Deleting an entry Page Introduction messages MessagesViewing and deleting received text messages Writing and sending own text messagesSending a text message for an internal caller Sending a standard textSelect Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Dialing into your system Introduction MMAPlacing a call Dialing into your system using callbackCalling using your system Ending a call Referring backStarting a conference call Deactivating call diversion / twinning Calling code dialing destinationsModifying the twinning/call diversion number Calling code dialing destinations Page Call charges Using the Avaya MenuIntroduction to call charges Viewing the charge displayDeleting call charges Viewing charges for lines / subscribersTelephone lock Locking the telephoneChanging the PIN Locking the telephoneUnlocking the telephone Managing appointmentsAppointments reminders Select Phone lockedEntering a one-time appointment Entering an appointment for todayAcknowledging an appointment Entering a recurring appointmentDeleting an appointment Setting appointments for othersSelect Appointments Select Appointment for otherPage Customizing your telephone Setting parameters for your telephoneChanging the acoustic signaling Applying ring tone melodies Setting the ringing tone melodySelect Acoustics/Contrast Setting the contrastSelect MSN call type off Select Handsfree Setting the languageAdjusting the setting for handsfree operation Select Do not disturb Activating night serviceDeactivating ringing tone temporarily Do not disturb Select Night service 1 or 2, 3, autom. Night service Select Night serviceSelect Dial settings Activating automatic handsfree after dialingSelect LN on dialing off Seizing external line automatically when going off-hookSeizing exchange line automatically Select Number of redials Setting the number of redialsSelect Line / off-hook off Setting the number send to external subscribers Setting redial intervalSelect Redial every … s Select Remote no. dispSelect Handsfree AB Accepting calls automatically Handsfree answer backSelect Direct dial on Turning direct dialing on or offDeactivating second call Select Second call on Assigning code numbersExtending call display Deactivating VIP call signaling pagerSelect Call display A-B off Select VIP call onRemoving telephone from general call Removing telephone from hunt groupsSelect Hunt group on Select General call onFunction, destination, line and partner keys Activating remote headsetIntroduction function keys Select Remote headset offSelect Function keys Assigning functions to keysAssigning destinations to keys Select Destination key Assigning lines to keysDeleting key assignments Assigning partners to keysSet up conference bridge Conference bridge settingsSetup reservation permissions Select Permission for …Select PIN Changing access PINSetup standard access Select PIN 0000 Not active Changing standard PINSelect Standard PIN Adding dial-in authorized numbers Managed Mobility Access settingsIntroduction MMA settings Changing dial-in authorized numbers Deleting dial-in authorized numbers Select Call filter Using call filterDeleting entries from the call filter Introduction Settings for your telephone systemAssigning operators for day service Select System functions Assigning operators for night serviceSelect Day service Assigning call forwarding destinations Select Second call barring Setting second call barringSelect Call forwarding Select Date / time Setting date and timeSetting customer password Select Traffic statistics Showing traffic statisticsSelect Customer pswd Button module DBM32 Auxiliary devicesUsing a headset Starting a call Switching on monitoringAuxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking out CheckingListening to messages Select Reset charge meterQuerying call charges Messaging to guest message at reception Setting direct dial to roomsDetermining the charge limit Setting guest-to-guest connectionPress the Disable guest-to-guest button Select Appointments for others Waking guestsHotel functions 110 1408/1416 at Integral 5 User Guide May Menu overview MenusMenus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Changing call diversion remotely Appendix a Remote featuresRemote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls