Avaya manual 1408/1416 at Integral 5 User Guide May

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4 1408/1416 at Integral 5 - User Guide

May 2010

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Contents Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Introduction Overview of phone buttons and featuresIntroduction to the 1400 Series Digital Deskphones Avaya 1416 Telephone Overview of phone buttons and features About LEDs Function key LEDsPartner key LEDs Line key LEDsAbout this manual Introduction 14 1408/1416 at Integral 5 User Guide May Making calls Introduction to making callsCalling an internal call number Calling an external call numberCalling with a destination key Calling a person from the call logCalling using the speakerphone Calling a person from the phone book entryCalling partners Press the Phone book / Contacts buttonRequesting automatic callback RedialingRequesting automatic redialing Joining another call cut-inPresenting yourself with specified call numbers Making an announcementMaking an individual announcement Replying to an announcementCalling anonymous Select Answer announcementSelect Anonymous call Handling calls Introduction to handling callsAnswering a call Answering a call ringing at another phone pick-upAnswering a call for a partner Forwarding calls to forwarding stationsPutting a call on hold Select Forward callSwitching between two calls brokering Muting a callReferring back during a call consultation call Select Return to …Transferring a call Answering an additional call second callCall diversion Introduction call diversionDiverting calls for your telephone Select Call diversionDiverting calls to your telephone Select Divert fromDiverting calls for another telephone Select Divert forSignaling calls on two telephones twinning Diverting bundles Select Bundle 1 2, 3, …Call diversion 32 1408/1416 at Integral 5 User Guide May Three-party conference call Introduction to three-party conference callsMaking a conference call Expanding conference with another participantConnecting conference participants with each other Ending the conference callIntroduction conference bridge Conference bridgeDialing into conference bridge Managing conference bridge calls Select End lecture modeSelect Clear connection Select Conference bridge Reserving conference bridge one-time appointmentSelect My conference Reserving conference bridge recurring appointment Reserving a conference bridge for others Checking and deleting reservationsSelect Conference for others Select Conference bridge Select My conferenceConference bridge 40 1408/1416 at Integral 5 User Guide May Managing the call log Symbols in the call logCall log Removing entries from the call log Viewing the call logDeleting call log entries automatically Select Applications Adding an entry from the call log to the phone bookSelect deleted after … Adding additional entries in the call log Select Call listIntroduction to the phone book Managing the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Page Messages Introduction messagesViewing and deleting received text messages Writing and sending own text messagesSending a standard text Sending a text message for an internal callerSelect Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Introduction MMA Dialing into your systemCalling using your system Dialing into your system using callbackPlacing a call Starting a conference call Referring backEnding a call Modifying the twinning/call diversion number Calling code dialing destinationsDeactivating call diversion / twinning Calling code dialing destinations Page Using the Avaya Menu Call chargesIntroduction to call charges Viewing the charge displayViewing charges for lines / subscribers Deleting call chargesLocking the telephone Telephone lockChanging the PIN Locking the telephoneManaging appointments Unlocking the telephoneAppointments reminders Select Phone lockedEntering an appointment for today Entering a one-time appointmentEntering a recurring appointment Acknowledging an appointmentSetting appointments for others Deleting an appointmentSelect Appointments Select Appointment for otherPage Changing the acoustic signaling Setting parameters for your telephoneCustomizing your telephone Setting the ringing tone melody Applying ring tone melodiesSelect MSN call type off Setting the contrastSelect Acoustics/Contrast Adjusting the setting for handsfree operation Setting the languageSelect Handsfree Deactivating ringing tone temporarily Do not disturb Activating night serviceSelect Do not disturb Select Night service Select Night service 1 or 2, 3, autom. Night serviceSelect Dial settings Activating automatic handsfree after dialingSeizing exchange line automatically Seizing external line automatically when going off-hookSelect LN on dialing off Select Line / off-hook off Setting the number of redialsSelect Number of redials Setting redial interval Setting the number send to external subscribersSelect Redial every … s Select Remote no. dispAccepting calls automatically Handsfree answer back Select Handsfree ABDeactivating second call Turning direct dialing on or offSelect Direct dial on Assigning code numbers Select Second call onDeactivating VIP call signaling pager Extending call displaySelect Call display A-B off Select VIP call onRemoving telephone from hunt groups Removing telephone from general callSelect Hunt group on Select General call onActivating remote headset Function, destination, line and partner keysIntroduction function keys Select Remote headset offAssigning destinations to keys Assigning functions to keysSelect Function keys Assigning lines to keys Select Destination keyAssigning partners to keys Deleting key assignmentsConference bridge settings Set up conference bridgeSetup reservation permissions Select Permission for …Setup standard access Changing access PINSelect PIN Select Standard PIN Changing standard PINSelect PIN 0000 Not active Introduction MMA settings Managed Mobility Access settingsAdding dial-in authorized numbers Changing dial-in authorized numbers Deleting dial-in authorized numbers Using call filter Select Call filterDeleting entries from the call filter Assigning operators for day service Settings for your telephone systemIntroduction Select Day service Assigning operators for night serviceSelect System functions Assigning call forwarding destinations Select Call forwarding Setting second call barringSelect Second call barring Setting customer password Setting date and timeSelect Date / time Select Customer pswd Showing traffic statisticsSelect Traffic statistics Auxiliary devices Button module DBM32Using a headset Switching on monitoring Starting a callAuxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking Checking outQuerying call charges Select Reset charge meterListening to messages Setting direct dial to rooms Messaging to guest message at receptionPress the Disable guest-to-guest button Setting guest-to-guest connectionDetermining the charge limit Waking guests Select Appointments for othersHotel functions 110 1408/1416 at Integral 5 User Guide May Menus Menu overviewMenus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Appendix a Remote features Changing call diversion remotelyRemote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls