Avaya 1408, 1416 manual

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Using the Avaya Menu

66 1408/1416 at Integral 5 - User Guide

May 2010

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Contents Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Overview of phone buttons and features IntroductionIntroduction to the 1400 Series Digital Deskphones Avaya 1416 Telephone Overview of phone buttons and features Partner key LEDs About LEDsFunction key LEDs Line key LEDsAbout this manual Introduction 14 1408/1416 at Integral 5 User Guide May Calling an internal call number Making callsIntroduction to making calls Calling an external call numberCalling with a destination key Calling a person from the call logCalling partners Calling using the speakerphoneCalling a person from the phone book entry Press the Phone book / Contacts buttonRequesting automatic callback RedialingRequesting automatic redialing Joining another call cut-inPresenting yourself with specified call numbers Making an announcementCalling anonymous Making an individual announcementReplying to an announcement Select Answer announcementSelect Anonymous call Answering a call Handling callsIntroduction to handling calls Answering a call ringing at another phone pick-upPutting a call on hold Answering a call for a partnerForwarding calls to forwarding stations Select Forward callReferring back during a call consultation call Switching between two calls brokeringMuting a call Select Return to …Transferring a call Answering an additional call second callDiverting calls for your telephone Call diversionIntroduction call diversion Select Call diversionDiverting calls to your telephone Select Divert fromDiverting calls for another telephone Select Divert forSignaling calls on two telephones twinning Diverting bundles Select Bundle 1 2, 3, …Call diversion 32 1408/1416 at Integral 5 User Guide May Making a conference call Three-party conference callIntroduction to three-party conference calls Expanding conference with another participantConnecting conference participants with each other Ending the conference callConference bridge Introduction conference bridgeDialing into conference bridge Select End lecture mode Managing conference bridge callsSelect Clear connection Reserving conference bridge one-time appointment Select Conference bridgeSelect My conference Reserving conference bridge recurring appointment Select Conference for others Reserving a conference bridge for othersChecking and deleting reservations Select Conference bridge Select My conferenceConference bridge 40 1408/1416 at Integral 5 User Guide May Symbols in the call log Managing the call logCall log Viewing the call log Removing entries from the call logDeleting call log entries automatically Adding an entry from the call log to the phone book Select ApplicationsSelect deleted after … Adding additional entries in the call log Select Call listManaging the phone book Introduction to the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Page Viewing and deleting received text messages MessagesIntroduction messages Writing and sending own text messagesSending a standard text Sending a text message for an internal callerSelect Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Introduction MMA Dialing into your systemDialing into your system using callback Calling using your systemPlacing a call Referring back Starting a conference callEnding a call Calling code dialing destinations Modifying the twinning/call diversion numberDeactivating call diversion / twinning Calling code dialing destinations Page Introduction to call charges Using the Avaya MenuCall charges Viewing the charge displayViewing charges for lines / subscribers Deleting call chargesChanging the PIN Locking the telephoneTelephone lock Locking the telephoneAppointments reminders Managing appointmentsUnlocking the telephone Select Phone lockedEntering an appointment for today Entering a one-time appointmentEntering a recurring appointment Acknowledging an appointmentSelect Appointments Setting appointments for othersDeleting an appointment Select Appointment for otherPage Setting parameters for your telephone Changing the acoustic signalingCustomizing your telephone Setting the ringing tone melody Applying ring tone melodiesSetting the contrast Select MSN call type offSelect Acoustics/Contrast Setting the language Adjusting the setting for handsfree operationSelect Handsfree Activating night service Deactivating ringing tone temporarily Do not disturbSelect Do not disturb Select Dial settings Select Night serviceSelect Night service 1 or 2, 3, autom. Night service Activating automatic handsfree after dialingSeizing external line automatically when going off-hook Seizing exchange line automaticallySelect LN on dialing off Setting the number of redials Select Line / off-hook offSelect Number of redials Select Redial every … s Setting redial intervalSetting the number send to external subscribers Select Remote no. dispAccepting calls automatically Handsfree answer back Select Handsfree ABTurning direct dialing on or off Deactivating second callSelect Direct dial on Assigning code numbers Select Second call onSelect Call display A-B off Deactivating VIP call signaling pagerExtending call display Select VIP call onSelect Hunt group on Removing telephone from hunt groupsRemoving telephone from general call Select General call onIntroduction function keys Activating remote headsetFunction, destination, line and partner keys Select Remote headset offAssigning functions to keys Assigning destinations to keysSelect Function keys Assigning lines to keys Select Destination keyAssigning partners to keys Deleting key assignmentsSetup reservation permissions Conference bridge settingsSet up conference bridge Select Permission for …Changing access PIN Setup standard accessSelect PIN Changing standard PIN Select Standard PINSelect PIN 0000 Not active Managed Mobility Access settings Introduction MMA settingsAdding dial-in authorized numbers Changing dial-in authorized numbers Deleting dial-in authorized numbers Using call filter Select Call filterDeleting entries from the call filter Settings for your telephone system Assigning operators for day serviceIntroduction Assigning operators for night service Select Day serviceSelect System functions Assigning call forwarding destinations Setting second call barring Select Call forwardingSelect Second call barring Setting date and time Setting customer passwordSelect Date / time Showing traffic statistics Select Customer pswdSelect Traffic statistics Auxiliary devices Button module DBM32Using a headset Switching on monitoring Starting a callAuxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking Checking outSelect Reset charge meter Querying call chargesListening to messages Setting direct dial to rooms Messaging to guest message at receptionSetting guest-to-guest connection Press the Disable guest-to-guest buttonDetermining the charge limit Waking guests Select Appointments for othersHotel functions 110 1408/1416 at Integral 5 User Guide May Menus Menu overviewMenus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Appendix a Remote features Changing call diversion remotelyRemote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls