Avaya 1416, 1408 manual Three-party conference call, Introduction to three-party conference calls

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Chapter 5: Three-party conference call

Introduction to three-party conference calls

You can use a three-party conference call to speak with two people at different locations on the same call.

A conference between a call waiting (second call) and the first talking party is not possible.

Making a conference call

1.While active on a call, press the Conference button.

2.Enter the call number for the additional participant or use phone book/ destination key.

When the additional participant answers, press the Conference button again to start the conference.

3.If the additional participant does not answer, press the Drop button to return to the first call.

Note:

If you use the Hold button to put the first call on hold instead and then call the additional participant, you can first talk to the participant privately while the first caller is on hold. Then select the Conference with … menu item to connect all participants.

Expanding conference with another participant

Conferences can be expanded to up to 9 participants. Conferences with external participants are always limited to three participants.

1408/1416 at Integral 5 - User Guide

May 2010 33

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Contents Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Overview of phone buttons and features IntroductionIntroduction to the 1400 Series Digital Deskphones Avaya 1416 Telephone Overview of phone buttons and features Function key LEDs About LEDsPartner key LEDs Line key LEDsAbout this manual Introduction 14 1408/1416 at Integral 5 User Guide May Introduction to making calls Making callsCalling an internal call number Calling an external call numberCalling a person from the call log Calling with a destination keyCalling a person from the phone book entry Calling using the speakerphoneCalling partners Press the Phone book / Contacts buttonRedialing Requesting automatic callbackJoining another call cut-in Requesting automatic redialingMaking an announcement Presenting yourself with specified call numbersReplying to an announcement Making an individual announcementCalling anonymous Select Answer announcementSelect Anonymous call Introduction to handling calls Handling callsAnswering a call Answering a call ringing at another phone pick-upForwarding calls to forwarding stations Answering a call for a partnerPutting a call on hold Select Forward callMuting a call Switching between two calls brokeringReferring back during a call consultation call Select Return to …Answering an additional call second call Transferring a callIntroduction call diversion Call diversionDiverting calls for your telephone Select Call diversionSelect Divert from Diverting calls to your telephoneSelect Divert for Diverting calls for another telephoneSignaling calls on two telephones twinning Select Bundle 1 2, 3, … Diverting bundlesCall diversion 32 1408/1416 at Integral 5 User Guide May Introduction to three-party conference calls Three-party conference callMaking a conference call Expanding conference with another participantEnding the conference call Connecting conference participants with each otherConference bridge Introduction conference bridgeDialing into conference bridge Select End lecture mode Managing conference bridge callsSelect Clear connection Reserving conference bridge one-time appointment Select Conference bridgeSelect My conference Reserving conference bridge recurring appointment Checking and deleting reservations Reserving a conference bridge for othersSelect Conference for others Select Conference bridge Select My conferenceConference bridge 40 1408/1416 at Integral 5 User Guide May Symbols in the call log Managing the call logCall log Viewing the call log Removing entries from the call logDeleting call log entries automatically Adding an entry from the call log to the phone book Select ApplicationsSelect deleted after … Select Call list Adding additional entries in the call logManaging the phone book Introduction to the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Page Introduction messages MessagesViewing and deleting received text messages Writing and sending own text messagesSending a text message for an internal caller Sending a standard textSelect Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Dialing into your system Introduction MMADialing into your system using callback Calling using your systemPlacing a call Referring back Starting a conference callEnding a call Calling code dialing destinations Modifying the twinning/call diversion numberDeactivating call diversion / twinning Calling code dialing destinations Page Call charges Using the Avaya MenuIntroduction to call charges Viewing the charge displayDeleting call charges Viewing charges for lines / subscribersTelephone lock Locking the telephoneChanging the PIN Locking the telephoneUnlocking the telephone Managing appointmentsAppointments reminders Select Phone lockedEntering a one-time appointment Entering an appointment for todayAcknowledging an appointment Entering a recurring appointmentDeleting an appointment Setting appointments for othersSelect Appointments Select Appointment for otherPage Setting parameters for your telephone Changing the acoustic signalingCustomizing your telephone Applying ring tone melodies Setting the ringing tone melodySetting the contrast Select MSN call type offSelect Acoustics/Contrast Setting the language Adjusting the setting for handsfree operationSelect Handsfree Activating night service Deactivating ringing tone temporarily Do not disturbSelect Do not disturb Select Night service 1 or 2, 3, autom. Night service Select Night serviceSelect Dial settings Activating automatic handsfree after dialingSeizing external line automatically when going off-hook Seizing exchange line automaticallySelect LN on dialing off Setting the number of redials Select Line / off-hook offSelect Number of redials Setting the number send to external subscribers Setting redial intervalSelect Redial every … s Select Remote no. dispSelect Handsfree AB Accepting calls automatically Handsfree answer backTurning direct dialing on or off Deactivating second callSelect Direct dial on Select Second call on Assigning code numbersExtending call display Deactivating VIP call signaling pagerSelect Call display A-B off Select VIP call onRemoving telephone from general call Removing telephone from hunt groupsSelect Hunt group on Select General call onFunction, destination, line and partner keys Activating remote headsetIntroduction function keys Select Remote headset offAssigning functions to keys Assigning destinations to keysSelect Function keys Select Destination key Assigning lines to keysDeleting key assignments Assigning partners to keysSet up conference bridge Conference bridge settingsSetup reservation permissions Select Permission for …Changing access PIN Setup standard accessSelect PIN Changing standard PIN Select Standard PINSelect PIN 0000 Not active Managed Mobility Access settings Introduction MMA settingsAdding dial-in authorized numbers Changing dial-in authorized numbers Deleting dial-in authorized numbers Select Call filter Using call filterDeleting entries from the call filter Settings for your telephone system Assigning operators for day serviceIntroduction Assigning operators for night service Select Day serviceSelect System functions Assigning call forwarding destinations Setting second call barring Select Call forwardingSelect Second call barring Setting date and time Setting customer passwordSelect Date / time Showing traffic statistics Select Customer pswdSelect Traffic statistics Button module DBM32 Auxiliary devicesUsing a headset Starting a call Switching on monitoringAuxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking out CheckingSelect Reset charge meter Querying call chargesListening to messages Messaging to guest message at reception Setting direct dial to roomsSetting guest-to-guest connection Press the Disable guest-to-guest buttonDetermining the charge limit Select Appointments for others Waking guestsHotel functions 110 1408/1416 at Integral 5 User Guide May Menu overview MenusMenus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Changing call diversion remotely Appendix a Remote featuresRemote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls