Avaya 1408, 1416 manual Querying call charges, Listening to messages, Select Reset charge meter

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Hotel functions

Result

All the guest’s messages, wake-up calls, call diversions and callbacks are deleted upon check- out. Direct dial from other rooms is disabled.

On checking out, an automatic printout of the total is also possible. Consult your system administrator if necessary.

Querying call charges *

1.Press the Avaya Menu button.

2.Select Charges.

3.Press the OK button.

4.Press the button for the room again. The charges are displayed.

5.Select one of the following:

•Printout, for sum of charges,

•Total printout, for details of individual calls.

6.Press the OK button.

The charges for this guest will be printed out.

7.Select Reset charge meter.

8.Press the OK button.

The charges for this guest are deleted.

9.Press the Back softkey.

10.Press the button for the room again.

The guest is checked out or a message is displayed that there are still messages that have not been listened to.

Listening to messages *

A menu item shows how many messages on the guest’s voice mail box have not been listened to.

106 1408/1416 at Integral 5 - User Guide

May 2010

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Contents Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Introduction Overview of phone buttons and featuresIntroduction to the 1400 Series Digital Deskphones Avaya 1416 Telephone Overview of phone buttons and features Partner key LEDs About LEDsFunction key LEDs Line key LEDsAbout this manual Introduction 14 1408/1416 at Integral 5 User Guide May Calling an internal call number Making callsIntroduction to making calls Calling an external call numberCalling with a destination key Calling a person from the call logCalling partners Calling using the speakerphoneCalling a person from the phone book entry Press the Phone book / Contacts buttonRequesting automatic callback RedialingRequesting automatic redialing Joining another call cut-inPresenting yourself with specified call numbers Making an announcementCalling anonymous Making an individual announcementReplying to an announcement Select Answer announcementSelect Anonymous call Answering a call Handling callsIntroduction to handling calls Answering a call ringing at another phone pick-upPutting a call on hold Answering a call for a partnerForwarding calls to forwarding stations Select Forward callReferring back during a call consultation call Switching between two calls brokeringMuting a call Select Return to …Transferring a call Answering an additional call second callDiverting calls for your telephone Call diversionIntroduction call diversion Select Call diversionDiverting calls to your telephone Select Divert fromDiverting calls for another telephone Select Divert forSignaling calls on two telephones twinning Diverting bundles Select Bundle 1 2, 3, …Call diversion 32 1408/1416 at Integral 5 User Guide May Making a conference call Three-party conference callIntroduction to three-party conference calls Expanding conference with another participantConnecting conference participants with each other Ending the conference callIntroduction conference bridge Conference bridgeDialing into conference bridge Managing conference bridge calls Select End lecture modeSelect Clear connection Select Conference bridge Reserving conference bridge one-time appointmentSelect My conference Reserving conference bridge recurring appointment Select Conference for others Reserving a conference bridge for othersChecking and deleting reservations Select Conference bridge Select My conferenceConference bridge 40 1408/1416 at Integral 5 User Guide May Managing the call log Symbols in the call logCall log Removing entries from the call log Viewing the call logDeleting call log entries automatically Select Applications Adding an entry from the call log to the phone bookSelect deleted after … Adding additional entries in the call log Select Call listIntroduction to the phone book Managing the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Page Viewing and deleting received text messages MessagesIntroduction messages Writing and sending own text messagesSending a standard text Sending a text message for an internal callerSelect Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Introduction MMA Dialing into your systemCalling using your system Dialing into your system using callbackPlacing a call Starting a conference call Referring backEnding a call Modifying the twinning/call diversion number Calling code dialing destinationsDeactivating call diversion / twinning Calling code dialing destinations Page Introduction to call charges Using the Avaya MenuCall charges Viewing the charge displayViewing charges for lines / subscribers Deleting call chargesChanging the PIN Locking the telephoneTelephone lock Locking the telephoneAppointments reminders Managing appointmentsUnlocking the telephone Select Phone lockedEntering an appointment for today Entering a one-time appointmentEntering a recurring appointment Acknowledging an appointmentSelect Appointments Setting appointments for othersDeleting an appointment Select Appointment for otherPage Changing the acoustic signaling Setting parameters for your telephoneCustomizing your telephone Setting the ringing tone melody Applying ring tone melodiesSelect MSN call type off Setting the contrastSelect Acoustics/Contrast Adjusting the setting for handsfree operation Setting the languageSelect Handsfree Deactivating ringing tone temporarily Do not disturb Activating night serviceSelect Do not disturb Select Dial settings Select Night serviceSelect Night service 1 or 2, 3, autom. Night service Activating automatic handsfree after dialingSeizing exchange line automatically Seizing external line automatically when going off-hookSelect LN on dialing off Select Line / off-hook off Setting the number of redialsSelect Number of redials Select Redial every … s Setting redial intervalSetting the number send to external subscribers Select Remote no. dispAccepting calls automatically Handsfree answer back Select Handsfree ABDeactivating second call Turning direct dialing on or offSelect Direct dial on Assigning code numbers Select Second call onSelect Call display A-B off Deactivating VIP call signaling pagerExtending call display Select VIP call onSelect Hunt group on Removing telephone from hunt groupsRemoving telephone from general call Select General call onIntroduction function keys Activating remote headsetFunction, destination, line and partner keys Select Remote headset offAssigning destinations to keys Assigning functions to keysSelect Function keys Assigning lines to keys Select Destination keyAssigning partners to keys Deleting key assignmentsSetup reservation permissions Conference bridge settingsSet up conference bridge Select Permission for …Setup standard access Changing access PINSelect PIN Select Standard PIN Changing standard PINSelect PIN 0000 Not active Introduction MMA settings Managed Mobility Access settingsAdding dial-in authorized numbers Changing dial-in authorized numbers Deleting dial-in authorized numbers Using call filter Select Call filterDeleting entries from the call filter Assigning operators for day service Settings for your telephone systemIntroduction Select Day service Assigning operators for night serviceSelect System functions Assigning call forwarding destinations Select Call forwarding Setting second call barringSelect Second call barring Setting customer password Setting date and timeSelect Date / time Select Customer pswd Showing traffic statisticsSelect Traffic statistics Auxiliary devices Button module DBM32Using a headset Switching on monitoring Starting a callAuxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking Checking outQuerying call charges Select Reset charge meterListening to messages Setting direct dial to rooms Messaging to guest message at receptionPress the Disable guest-to-guest button Setting guest-to-guest connectionDetermining the charge limit Waking guests Select Appointments for othersHotel functions 110 1408/1416 at Integral 5 User Guide May Menus Menu overviewMenus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Appendix a Remote features Changing call diversion remotelyRemote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls