Palm 5240 manual Call Handling

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CALL HANDLING

9

Hold

9

Transfer

9

Conference

10

Conference Split

10

Add Held

10

Swap

10

Call Forward

11

Call Forward - Remote

12

Call Forward - End Chaining

13

Call Forward - Forced

13

Call Forward - Override

13

Messaging - Advisory

13

Messaging - Callback

14

USING OTHER FEATURES

16

Account Codes

16

Callback

17

Attendant Call Hold - Remote Retrieve

17

Call Park

18

Call Pickup

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Campon

19

Do Not Disturb

20

Override (Intrude)

20

Paging

20

Direct Paging

21

Reminder

22

Headset Operation

22

Headset Operation (with Feature Control Switch)

23

Music

23

Calculator

24

Group Paging / Meet Me Answer

25

Trunk Flash

26

Record a Call

27

Hot Desking

28

Tag Call

29

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Contents User Guide 3300 ICP Contents Call Handling Using the Applications About the 5240 IP Appliance IP Appliance Features Feature FunctionTips for Your Comfort and Safety Adjusting the viewing angleFor Users on Resilient 3300 ICP Systems Dont cradle the handsetHandset, Headset and Speakerphone Volume To adjust the volume of the active receiverCustomizing Your 5240 Appliance Ringer ControlQuick Key Programming To program a quick keyMaking and Answering Calls Redial Saved Number Speed Call PersonalHandsfree Operation Auto-AnswerHold Call HandlingTransfer Conference Conference SplitAdd Held SwapTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote To cancel Call ForwardTo forward calls from a remote extension to your extension Call Forward End Chaining Call Forward ForcedCall Forward Override Messaging AdvisoryMessaging Callback To respond to a message waiting condition on your telephoneTo read messages before responding To check for messages from a remote extensionTo set a password up to 7 digits, not including To change or clear your passwordUsing Other Features Account CodesTo use Forced Account Codes To enter an Account Code during a callTo view and/or cancel outstanding Callbacks CallbackAttendant Call Hold Remote Retrieve To answer a CallbackTo park an active call Call ParkTo retrieve a parked call To retrieve a call when you hear Campon tone Call PickupCampon To Campon to a busy stationOverride Intrude Do Not DisturbPaging To answer a page while using the handset To enable or disable Handsfree AnswerbackDirect Paging To page another extension userReminder Headset OperationHeadset Operation with Feature Control Switch To turn Music on and off when the phone is idleMusic To answer a callCalculator To use the CalculatorGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group Trunk Flash To flash a trunk while talking on an outside callRecord a Call Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTag Call To tag a malicious callUsing the Applications Personal DirectoryTo access the Corporate Directory Press Online Services Press Corporate DirectoryCorporate Directory To answer calls while in the Corporate DirectoryTo access Call Logs Call LogsTo delete a log entry To exit Call LogsSpeed Dials BookmarksTo access Online Services Online ServicesTo exit Online Services To launch Dbab Mitel Networks IrDA ModuleTo launch TFI Speech Recognition Using Visual Voice MailPress Speech Recognition Setting up your mailbox To set up your mailboxTo access your mailbox or other mailboxes on the system To access your mailbox while on a callAbout the Voice Mail main screen Marker Type of Message Bold textSorting Messages Playing messages To play messagesWhile listening to a Message you can press After listening to a message you can pressMaking and Replying to Messages To reply to a messageTo make a new message Recording OptionsAdd Mailbox to Recipients List command key Delivery OptionsAddressing Options To address Do this Messages byRecording Memos Creating Distribution ListsTo record a memo to yourself To create a distribution listChanging your Greetings, Name and Passcode To change your greetings, name or passcode