Palm 5240 manual Call Handling, Hold, Transfer

Page 14

CALL HANDLING

Hold

To place a call on Hold:

zPress HOLD.

To retrieve a call from Hold:

1.Lift the handset.

2.Press the line key with the flashing icon.

To retrieve a call from Hold at another extension:

zPress the flashing line key. -OR-

Dial **1 and the number of the extension that placed the call on Hold.

Transfer

To Transfer an active call:

1.Press Trans/Conf command key.

2.Dial the number of the next party.

3.Do one of the following:

To complete the Transfer, hang up or press the Release Me command key.

To announce the Transfer, wait for an answer, consult, and then hang up.

To return to the first call before completing the transfer, press the Back To Held or Trade Calls command key.

-9-

Image 14

Contents User Guide 3300 ICP Contents Call Handling Using the Applications About the 5240 IP Appliance IP Appliance Features Feature FunctionFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyAdjusting the viewing angle Dont cradle the handsetCustomizing Your 5240 Appliance Handset, Headset and Speakerphone VolumeTo adjust the volume of the active receiver Ringer ControlQuick Key Programming To program a quick keyMaking and Answering Calls Redial Saved Number Speed Call PersonalHandsfree Operation Auto-AnswerTransfer Call HandlingHold Add Held ConferenceConference Split SwapTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward To forward calls from a remote extension to your extension To cancel Call ForwardCall Forward Remote Call Forward Override Call Forward End ChainingCall Forward Forced Messaging AdvisoryTo read messages before responding Messaging CallbackTo respond to a message waiting condition on your telephone To check for messages from a remote extensionTo set a password up to 7 digits, not including To change or clear your passwordTo use Forced Account Codes Using Other FeaturesAccount Codes To enter an Account Code during a callAttendant Call Hold Remote Retrieve To view and/or cancel outstanding CallbacksCallback To answer a CallbackTo retrieve a parked call Call ParkTo park an active call Campon To retrieve a call when you hear Campon toneCall Pickup To Campon to a busy stationPaging Do Not DisturbOverride Intrude Direct Paging To answer a page while using the handsetTo enable or disable Handsfree Answerback To page another extension userReminder Headset OperationMusic Headset Operation with Feature Control SwitchTo turn Music on and off when the phone is idle To answer a callCalculator To use the CalculatorTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk Flash To flash a trunk while talking on an outside callRecord a Call To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTag Call To tag a malicious callUsing the Applications Personal DirectoryCorporate Directory To access the Corporate DirectoryPress Online Services Press Corporate Directory To answer calls while in the Corporate DirectoryTo delete a log entry To access Call LogsCall Logs To exit Call LogsSpeed Dials BookmarksTo exit Online Services Online ServicesTo access Online Services To launch TFI Mitel Networks IrDA ModuleTo launch Dbab Press Speech Recognition Using Visual Voice MailSpeech Recognition To access your mailbox or other mailboxes on the system Setting up your mailboxTo set up your mailbox To access your mailbox while on a callAbout the Voice Mail main screen Marker Type of Message Bold textSorting Messages While listening to a Message you can press Playing messagesTo play messages After listening to a message you can pressTo make a new message Making and Replying to MessagesTo reply to a message Recording OptionsAddressing Options Add Mailbox to Recipients List command keyDelivery Options To address Do this Messages byTo record a memo to yourself Recording MemosCreating Distribution Lists To create a distribution listChanging your Greetings, Name and Passcode To change your greetings, name or passcode