D-Link DVC-1000 manual Opening Ports on Your Routers and Gateways

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Using the DVC-1000 with Routers, Gate- ways or Broadband Modems (continued)

Opening Ports on Your Routers and Gateways

The firewall security features built into most routers and gateways prevent users from accessing the video and audio of their DVC-1000.

A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1000 are blocked from access over the Internet by the firewall features of the router.

You need to open the ports on your router to the Internet to allow access to the DVC-1000.

The router or gateway that you are using may be different from the example shown on the following pages. However, the general procedure for opening ports will be similar. (If you do not have a D-Link router, look for Virtual Server, Firewall Rules, Port Forwarding, Advanced or Firewall in your router’s configuration utility.)

In the example that follows we begin by opening the Web configuration utility and going to Advanced > Virtual Server.

Follow the steps on the next 2 pages to open the ports on your router for successful operation of the DVC-1000.

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Contents I2eyeTM Contents Introduction Package Contents System RequirementsFeatures & Benefits ConnectionsLEDs LED Location and ActivityUsing the Remote Control Getting StartedRemote Control Layout MuteAudioUsing the On-Screen Keyboard Welcome Screen Using the Setup WizardPersonal Information Screen Network Address Screen Using the Setup WizardObtain an IP Address automatically Default IP Address, Subnet mask, GatewayDNS Domain Naming System Screen Network Speed ScreenUsing a Telephone with the DVC-1000 System RestartUsing the DVC-1000 Status IconsPrivacy Status Icons Using the DVC-1000Answering an Incoming VideoPhone call Placing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering Phone Numbers Using the DVCEntering IP Addresses Main Screen Using the Configuration MenuSettings DialUsing the Configuration Menu Main Screen DialAdd Remove Edit CloseFull Screen View Default ViewMain Screen View Display ConnectionUpdate Main Screen SettingsGeneral Personal Information Network Turn on video privacy when answering calls Main Screen Settings GeneralAlways answer incoming calls Main Screen Settings Personal Information Area CodeAddress Main Screen Settings NetworkPublic IP Speed Obtain an IP Address automatically Main Screen Settings Network AddressIP Address Subnet mask Gateway Main Screen Settings Network DNS Primary DNS Secondary DNSMain Screen Settings Network Public IP Address Use Private IP Address Specify public IP Public IP addressMain Screen Settings Network Network Speed Main Screen Settings Update Audio Privacy Main Screen PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Network With Multiple Public IP Addresses Broadband Modem and One PCBroadband Modem, Multiple PCs and a Router Broadband Modem, Multiple PCs and a HubBroadband Modem Only Error Message displays on main screen TroubleshootingCannot make a call using a phone number Cannot make direct IP callsTelephone doesn’t ring with an incoming call TroubleshootingVideoPhone freezes-up while answering a call No video in a call Poor video in a callVideo freezes during a call No audio in callAudio stops during a call Excessive delay during a conversationAudio has a echo VideoPhone cannot obtain IP Address automatically Error Displays on main screenPublic IP button is not enabled VideoPhone reports packet lossIncorrect Network Speeds VideoPhone does not boot up Video is not being displayed on televisionFrequently Asked Questions What is D-Link´s i2eye?Frequently Asked Question How large will the image be?What devices can I connect to with the DVC-1000? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications AudioTechnical Specifications Network RequirementsContacting Technical Support Technical SupportWarranty and Registration Statutory 02/28/2003