D-Link DVC-1000 manual Frequently Asked Questions, What is D-Link´s i2eye?

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Frequently Asked Questions

1What is D-Link´s i2eye?

i2eye (TM) is a breakthrough communications video appliance that provides IP videoconferencing and connects to any standard television. Simple to install and use, the small unit sits on top of the television and contains a video camera that can stream up to 30 frames per second over the Internet to friends, family and business associates.

2When connecting my DVC-1000 behind a router or firewall, what ports do I need to open?

The VideoPhone needs ports 1720 (TCP) and ports 15328-15333 (TCP and UDP) open to function properly. Consult your router’s documentation or your network administrator for help on doing this. Check the D-Link Tech Support website for more information regarding specific ports to open on your D-Link routers.

3I’ve seen videophones that connect using the phone line, and the picture is always small and choppy. How is i2eye different?

i2eye connects over high-speed broadband, and it delivers up to 30 frames per second. Videophones using a slow analog plain old telephone line can’t deliver smooth video pictures over their small LCD display. They show what appears to be a series of still pictures rather than full motion video

4What is the D-Link LDAP Directory Service?

The D-Link LDAP Directory Service is a D-Link hosted server which will allow you to register a “phone number” with your DVC-1000 VideoPhone. When someone with a DVC-1000 dials this “phone number”, your DVC-1000 will ring and you will be able to accept a call. In the same manner you can call others by dialing their “phone number”. This allows you to contact another DVC-1000 without knowing it´s IP address. All DVC-1000 which are con- nected to a broadband modem will have the capability of using the D-Link LDAP Directory Service.

5Can I use the DVC-1000 with a computer and monitor instead of a TV?

Yes. The DVC-1000 can be used with a computer and monitor instead of a TV. However, you will need a TV Tuner / Video Capture device or a video card that accepts video input from an RCA jack.

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Contents I2eyeTM Contents Introduction System Requirements Package ContentsConnections Features & BenefitsLED Location and Activity LEDsGetting Started Using the Remote ControlMuteAudio Remote Control LayoutUsing the On-Screen Keyboard Personal Information Screen Using the Setup WizardWelcome Screen IP Address, Subnet mask, Gateway Using the Setup WizardObtain an IP Address automatically Default Network Address ScreenNetwork Speed Screen DNS Domain Naming System ScreenSystem Restart Using a Telephone with the DVC-1000Status Icons Using the DVC-1000Answering an Incoming VideoPhone call Using the DVC-1000Privacy Status Icons Placing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering IP Addresses Using the DVCEntering Phone Numbers Dial Using the Configuration MenuSettings Main ScreenMain Screen Dial Using the Configuration MenuRemove Edit Close AddDisplay Connection Default ViewMain Screen View Full Screen ViewGeneral Personal Information Network Main Screen SettingsUpdate Always answer incoming calls Main Screen Settings GeneralTurn on video privacy when answering calls Area Code Main Screen Settings Personal InformationPublic IP Speed Main Screen Settings NetworkAddress IP Address Subnet mask Gateway Main Screen Settings Network AddressObtain an IP Address automatically Primary DNS Secondary DNS Main Screen Settings Network DNSUse Private IP Address Specify public IP Public IP address Main Screen Settings Network Public IP AddressMain Screen Settings Network Network Speed Main Screen Settings Update Video Privacy Do not Disturb Main Screen PrivacyAudio Privacy Upgrades Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Broadband Modem and One PC Network With Multiple Public IP AddressesBroadband Modem Only Broadband Modem, Multiple PCs and a HubBroadband Modem, Multiple PCs and a Router Cannot make direct IP calls TroubleshootingCannot make a call using a phone number Error Message displays on main screenVideoPhone freezes-up while answering a call TroubleshootingTelephone doesn’t ring with an incoming call Poor video in a call No video in a callNo audio in call Video freezes during a callAudio has a echo Excessive delay during a conversationAudio stops during a call VideoPhone reports packet loss Error Displays on main screenPublic IP button is not enabled VideoPhone cannot obtain IP Address automaticallyIncorrect Network Speeds Video is not being displayed on television VideoPhone does not boot upWhat is D-Link´s i2eye? Frequently Asked QuestionsHow large will the image be? Frequently Asked QuestionWhat devices can I connect to with the DVC-1000? Glossary of Terms Glossary of Terms Between network devices over a network Audio Technical SpecificationsNetwork Requirements Technical SpecificationsTechnical Support Contacting Technical SupportWarranty and Registration Statutory 02/28/2003