D-Link DVC-1000 manual Network With Multiple Public IP Addresses, Broadband Modem and One PC

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Using the DVC-1000 with Routers, Gate- ways, or Broadband Modems (continued)

From the following sections, choose the heading that best applies to your equipment or networking configuration.

Network With Multiple Public IP Addresses

A Public IP Address is visible on the Internet. (Most commonly found in business environments.)

Recommended Procedure: If there is an available public IP address, simply enter the IP address, subnet mask, and gateway into the applicable fields under the network settings page. If the network has a DHCP server, select the checkbox under the network settings that says, “Automatically obtain IP address.” (The network administrator will be able to tell you whether or not the network has a DHCP server.)

Potential Issues: Some firewalls are configured in a way that could potentially restrict H.323 data flow. Most current corporate firewalls are H.323 compliant. If this is the case, configuring the firewall is accomplished by simply opening the necessary H.323 ports into the network:

Port 1720 (TCP)

Ports 15328 – 15333 (UDP & TCP)

If your particular firewall does not have this option, consult the firewall’s documentation on how to open specific ports needed for H.323 communications.

Broadband Modem and One PC

(This is the most common scenario found in a home or home office that currently has one PC connected to its broadband modem.)

Recommended Procedure: Request from your ISP an additional public IP address. With a second public IP address, the Video Phone will be visible to the outside world just as the existing PC. The ISP can either assign a static IP address or allow you to dynamically request the IP address via DHCP. Follow the instructions in Broadband Modem Only section, below, depending on what your ISP requires.

Because most broadband modems have only one Ethernet port, it will be necessary to install a hub or switch between the modem and the rest of the network. Using an Ethernet cable, connect the modem’s Ethernet port to the applicable WAN port on the hub. Once that is done, you can plug the PC and

DVC-1000 Video Phone into any other available port.

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Contents I2eyeTM Contents Introduction System Requirements Package ContentsConnections Features & BenefitsLED Location and Activity LEDsGetting Started Using the Remote ControlMuteAudio Remote Control LayoutUsing the On-Screen Keyboard Welcome Screen Using the Setup WizardPersonal Information Screen Obtain an IP Address automatically Default Using the Setup WizardNetwork Address Screen IP Address, Subnet mask, GatewayNetwork Speed Screen DNS Domain Naming System ScreenSystem Restart Using a Telephone with the DVC-1000Status Icons Using the DVC-1000Privacy Status Icons Using the DVC-1000Answering an Incoming VideoPhone call Placing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering Phone Numbers Using the DVCEntering IP Addresses Settings Using the Configuration MenuMain Screen DialMain Screen Dial Using the Configuration MenuRemove Edit Close AddMain Screen View Default ViewFull Screen View Display ConnectionUpdate Main Screen SettingsGeneral Personal Information Network Turn on video privacy when answering calls Main Screen Settings GeneralAlways answer incoming calls Area Code Main Screen Settings Personal InformationAddress Main Screen Settings NetworkPublic IP Speed Obtain an IP Address automatically Main Screen Settings Network AddressIP Address Subnet mask Gateway Primary DNS Secondary DNS Main Screen Settings Network DNSUse Private IP Address Specify public IP Public IP address Main Screen Settings Network Public IP AddressMain Screen Settings Network Network Speed Main Screen Settings Update Audio Privacy Main Screen PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Broadband Modem and One PC Network With Multiple Public IP AddressesBroadband Modem, Multiple PCs and a Router Broadband Modem, Multiple PCs and a HubBroadband Modem Only Cannot make a call using a phone number TroubleshootingError Message displays on main screen Cannot make direct IP callsTelephone doesn’t ring with an incoming call TroubleshootingVideoPhone freezes-up while answering a call Poor video in a call No video in a callNo audio in call Video freezes during a callAudio stops during a call Excessive delay during a conversationAudio has a echo Public IP button is not enabled Error Displays on main screenVideoPhone cannot obtain IP Address automatically VideoPhone reports packet lossIncorrect Network Speeds Video is not being displayed on television VideoPhone does not boot upWhat is D-Link´s i2eye? Frequently Asked QuestionsHow large will the image be? Frequently Asked QuestionWhat devices can I connect to with the DVC-1000? Glossary of Terms Glossary of Terms Between network devices over a network Audio Technical SpecificationsNetwork Requirements Technical SpecificationsTechnical Support Contacting Technical SupportWarranty and Registration Statutory 02/28/2003