D-Link DVC-1000 manual Statutory

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The customer must submit with the product as part of the claim a written description of the

Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.

The original product owner must obtain a Return Material Authorization (“RMA”) number from

the Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided.

!After an RMA number is issued, the defective product must be packaged securely in the

original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the Product and will not ship back any accessories.

!The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery

(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer and upon request.

D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.

What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than D- Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty.

Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D- LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATACONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR,REPLACEMENTORREFUNDOFTHEDEFECTIVEORNON-CONFORMINGPRODUCT. THEMAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVEAND ARE IN LIEU OFANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR

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Contents I2eyeTM Contents Introduction System Requirements Package ContentsConnections Features & BenefitsLED Location and Activity LEDsGetting Started Using the Remote ControlMuteAudio Remote Control LayoutUsing the On-Screen Keyboard Using the Setup Wizard Welcome ScreenPersonal Information Screen Obtain an IP Address automatically Default Using the Setup WizardNetwork Address Screen IP Address, Subnet mask, GatewayNetwork Speed Screen DNS Domain Naming System ScreenSystem Restart Using a Telephone with the DVC-1000Status Icons Using the DVC-1000Using the DVC-1000 Privacy Status IconsAnswering an Incoming VideoPhone call Placing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Using the DVC Entering Phone NumbersEntering IP Addresses Settings Using the Configuration MenuMain Screen DialMain Screen Dial Using the Configuration MenuRemove Edit Close AddMain Screen View Default ViewFull Screen View Display ConnectionMain Screen Settings UpdateGeneral Personal Information Network Main Screen Settings General Turn on video privacy when answering callsAlways answer incoming calls Area Code Main Screen Settings Personal InformationMain Screen Settings Network AddressPublic IP Speed Main Screen Settings Network Address Obtain an IP Address automaticallyIP Address Subnet mask Gateway Primary DNS Secondary DNS Main Screen Settings Network DNSUse Private IP Address Specify public IP Public IP address Main Screen Settings Network Public IP AddressMain Screen Settings Network Network Speed Main Screen Settings Update Main Screen Privacy Audio PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Broadband Modem and One PC Network With Multiple Public IP AddressesBroadband Modem, Multiple PCs and a Hub Broadband Modem, Multiple PCs and a RouterBroadband Modem Only Cannot make a call using a phone number TroubleshootingError Message displays on main screen Cannot make direct IP callsTroubleshooting Telephone doesn’t ring with an incoming callVideoPhone freezes-up while answering a call Poor video in a call No video in a callNo audio in call Video freezes during a callExcessive delay during a conversation Audio stops during a callAudio has a echo Public IP button is not enabled Error Displays on main screenVideoPhone cannot obtain IP Address automatically VideoPhone reports packet lossIncorrect Network Speeds Video is not being displayed on television VideoPhone does not boot upWhat is D-Link´s i2eye? Frequently Asked QuestionsHow large will the image be? Frequently Asked QuestionWhat devices can I connect to with the DVC-1000? Glossary of Terms Glossary of Terms Between network devices over a network Audio Technical SpecificationsNetwork Requirements Technical SpecificationsTechnical Support Contacting Technical SupportWarranty and Registration Statutory 02/28/2003