D-Link DVC-1000 manual VideoPhone does not boot up, Video is not being displayed on television

Page 46

Troubleshooting (continued)

22. VideoPhone does not boot up.

Video is not being displayed on television.

Ensure that the video and audio cables are plugged in correctly to both the VideoPhone and television. The television should be set for video input. Consult your television user manual for support.

The VideoPhone doesn’t have power or is not turned on. Ensure that the AC adapter is plugged into an outlet and the other end is plugged into the VideoPhone. The switch on the back of the VideoPhone must be set to 1 to power on.

Not enough time given to finish booting.

The boot up process could take several minutes. Be sure you wait long enough. If the VideoPhone still doesn’t boot up, turn it off for one to two minutes and then turn it back on.

23.Error Displays on Main Screen. Unable to find an Update Server.

No Internet connection. Update Server is unavailable. Local setting may be incorrect. Firewall not allowing FTP out.

In all these cases, contact your System Administrator.

46

Image 46

Contents I2eyeTM Contents Introduction Package Contents System RequirementsFeatures & Benefits ConnectionsLEDs LED Location and ActivityUsing the Remote Control Getting StartedRemote Control Layout MuteAudioUsing the On-Screen Keyboard Welcome Screen Using the Setup WizardPersonal Information Screen Network Address Screen Using the Setup WizardObtain an IP Address automatically Default IP Address, Subnet mask, GatewayDNS Domain Naming System Screen Network Speed ScreenUsing a Telephone with the DVC-1000 System RestartUsing the DVC-1000 Status IconsPrivacy Status Icons Using the DVC-1000Answering an Incoming VideoPhone call Placing a Manual Dial VideoPhone Call Using the Remote Speakerphone Mode Entering Phone Numbers Using the DVCEntering IP Addresses Main Screen Using the Configuration MenuSettings DialUsing the Configuration Menu Main Screen DialAdd Remove Edit CloseFull Screen View Default ViewMain Screen View Display ConnectionUpdate Main Screen SettingsGeneral Personal Information Network Turn on video privacy when answering calls Main Screen Settings GeneralAlways answer incoming calls Main Screen Settings Personal Information Area CodeAddress Main Screen Settings NetworkPublic IP Speed Obtain an IP Address automatically Main Screen Settings Network AddressIP Address Subnet mask Gateway Main Screen Settings Network DNS Primary DNS Secondary DNSMain Screen Settings Network Public IP Address Use Private IP Address Specify public IP Public IP addressMain Screen Settings Network Network Speed Main Screen Settings Update Audio Privacy Main Screen PrivacyVideo Privacy Do not Disturb Upgrades Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Opening Ports on Your Routers and Gateways Network With Multiple Public IP Addresses Broadband Modem and One PCBroadband Modem, Multiple PCs and a Router Broadband Modem, Multiple PCs and a HubBroadband Modem Only Error Message displays on main screen TroubleshootingCannot make a call using a phone number Cannot make direct IP callsTelephone doesn’t ring with an incoming call TroubleshootingVideoPhone freezes-up while answering a call No video in a call Poor video in a callVideo freezes during a call No audio in callAudio stops during a call Excessive delay during a conversationAudio has a echo VideoPhone cannot obtain IP Address automatically Error Displays on main screenPublic IP button is not enabled VideoPhone reports packet lossIncorrect Network Speeds VideoPhone does not boot up Video is not being displayed on televisionFrequently Asked Questions What is D-Link´s i2eye?Frequently Asked Question How large will the image be?What devices can I connect to with the DVC-1000? Glossary of Terms Glossary of Terms Between network devices over a network Technical Specifications AudioTechnical Specifications Network RequirementsContacting Technical Support Technical SupportWarranty and Registration Statutory 02/28/2003