BT Diverse 1015 manual When connected to a PBX

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Please note: If you go out of range of a base unit for a long time while your handset is switched ON, it may take more than 20 minutes to ÔfindÕ the base station again when you come back within range.

However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

The base unit or handset does not ring

The ringer volume may be set too low.

To adjust the ringer volume at the handset, see page 17.

Check that the telephone is plugged into the phone socket.

Is the Diverse 1015 set up for ring priority at another handset? See page 40. Set the Diverse 1015 for collective ringing.

Cannot get through, even though a dialling tone can be heard

You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see Setting up, page 41.

If you are still experiencing difficulty, please call the Diverse 1015 Helpline on 0345 908070.

Handset beeps

Are the handset batteries low? You will hear a beep every 30 seconds.

If is flashing (see opposite page), you will hear four short beeps when you press the PHONE button. Check you are still in range of your base unit.

Help

Buzzing noise on my radio or TV

Your Diverse base unit or handset or both may be too close – try moving it at least one metre away.

The machine won’t answer calls.

Have you recorded an outgoing message? See page 25.

Check that it is switched on.

The answering machine doesn’t record

Is the message capacity full? If so, the machine will not answer calls. Delete messages.

Is the machine set to advisory announcement operating mode? If it is, change the mode to A1 or A2 see page 25.

Outgoing message will not record

Check that the speaker volume is set to an audible level.

You can not remotely interrogate the

Diverse 1015

Ensure that you have changed the system code.

When connected to a PBX:

You can’t get a connection or you get the wrong connection after speed dialling

Have you entered an access code? See page 43. Check you have selected the correct recall and dialling modes. See page 42.

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Contents User guide Diverse 1015 telephonePage Page Last number redial Keypad At a glanceBase unit Underside view Power cord Telephone line cord Skip Hints and tips boxes This guideDate of purchase Place of purchase Serial number Introducing the Diverse1015For your records Building up a phone systemFollow these steps to get your Diverse 1015 ready for use Setting upPlugging your Diverse 1015 into the phone socket To connect the back-up box Connecting the optional back-up boxMounting the back-up box Connecting the power cableCharge the handset batteries for at least 16 hours Installing the rechargeable batteries in the handsetNormal battery charging time Fitting the handset carrying clipGetting the most out of your batteries Battery low warningON/OFF and Protected modes Using your Diverse 1015 telephoneTo redial the last number To make an external callTo end a call To receive an external callTo make an intercom call to the base unit Paging and internal callsTo page a handset from the base unit To make an internal intercom call to another handsetTo transfer an external call between handsets To make an internal intercom call to all handsetsQuick call transfer To speed dial a number stored in the memory Using the memory to store and dial numbersOr, to save scrolling through stored numbers To store a numberIf you want to use remote access Using and changing the system code and handset PINTo change a system code for the Diverse 1015 base unit Adjusting ear piece volume Optional settingsTo adjust the ringer volume in the handset To switch the ‘confirmation’ tone on and off To adjust the ringer volume in the base unitTo adjust the tone of the handset ringer To adjust the tone of the base unit ringerTo switch the ‘range warning’ tone on and off To switch the ‘wrong button’ tone on and offTo switch the battery warning tone on and off To switch the ‘settings confirmation’ tone on and offTo switch the ‘in-range’ tone on and off Call barring To store your own ‘special numbers’ To cancel the call bar on all handsetsTo cancel call barring on an individual handset To bar all calls from an individual handsetTo clear your own ‘special numbers’ Recording an outgoing message/advisory announcement Using your Diverse1015 answering machineOutgoing messages Advisory announcementTo play back your first outgoing message A1 Voices says ÔRecording announcementÕOr if To record your first outgoing message A1To play back your second outgoing message A2 To record a second outgoing message A2To delete your second outgoing message A2 To delete your advisory announcement a To switch the answering machine on/offTo record an advisory announcement a To play back your advisory announcement aTo switch the day and time announcement off or on Voice says, ÔPlease enter the time using four digits.ÕTo set the correct day and time on the answering machine Recording memos To set the duration of incoming messagesTo record a memo At the base When there are new messagesAt any time you can To delete a message at the base unit To save messages at the base unitTo delete all messages which have been played back Enter 51 to insert a pause between messages Press the STO button to confirm the settingAt the base during playback EitherPlease note Remote accessTouchtoneTM phone From a Diverse handsetTo play back all messages Remote operationFor help To play back new messagesTo delete a message during playback To select the operating modeVoice says, ÔOperation Mode. Advisory announcementÕ To mark a message as newTo record an advisory announcement To record a new outgoing messageTo play back an outgoing message/announcement To record a memo message To switch on your answering machine from another phoneVoice says, ÔAnnouncement deletedÕ To delete an outgoing message/announcementRemote access quick guide Using secrecy during an external call Additional featuresOperating with additional handsets To clear and reinstate handsets for collective ringing To set which handset will receive ring priorityTo set Pulse dialling Using your Diverse 1015 with a switchboard/PBXSetting the Tone or Pulse mode Entering PBX external access codes for older switchboardsDuring the call For use with switchboards/PBXsTo set Time Break Recall with Tone dialling To set to Earth Recall with Tone diallingCode To insert an access codeSetting the access pause Access codesDiverse handsets Registering a new Diverse handset with the base unitAt the base unit At the handsetTo remove a handset registered at the base unit Operating with additional base units At the base unit How to set up multiple base units and handsetsTo set your handset for automatic base selection To set your handset for manual base selection General MaintenanceWithin the guarantee period Outside the guarantee periodReplacing handset batteries Symbol is flashing or you cannot link up with the base unitHelp Emergency callsWhen connected to a PBX Approval Technical informationEnvironment How many phones can you have? Back-up boxConnecting to PBXs Technical specification Index Remote access Using your Diverse 1015 answering machineAdditional features Remote access contÕd51-52 Operating with additional base unitsMaintainance HelpMounting template 415