Avaya B179 manual IP, SIP, URI and IP telephony, Making calls with IP phones

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Avaya B179 SIP Conference Phone

User Guide

IP, SIP, URI and IP telephony

IP stands for Internet Protocol and is the standard protocol for transferring information over the Internet between computers and other devices. The same standard is normally used in local networks too. An IP address is the unique network address that a compu- ter has in the network.

An IP phone is a phone that, like a PC, is connected to the network/Internet. Like the PC, it has an IP address and the call is transmitted as data packets over the network. Calls can be made from an IP phone to other IP phones (without leaving the network) and to regular phones over the public telephone network.

SIP stands for Session Initiation Protocol and is a standardised protocol (communication regulations) for connecting phone calls via networks – in most cases via the Internet too.

To make and receive calls, the phone has to be registered to an SIP switch. The switch can be a company PBX or be located with an IP telephony service provider. The SIP switch ensures that the call is connected to the right address within the network or sends the call to the public telephone network if the recipient is not registered as an IP telephone in the same switch.

Making calls with IP phones

When you use an IP phone to make a call to another IP phone within the network, the call does not usually cost anything. When you use an IP phone to make a call to a regular analogue phone, you normally pay the standard rate from the point at which the SIP switch connects the call to the telephone network.

An IP phone can be moved and used all over the world. The only requirement is access to the Internet or, to be more accurate, access to the SIP switch where it is registered. Users must bear in mind that calls to analogue phones are connected to the telephone network where the switch is located.

A company can make free calls to its offices in different countries provided it uses IP phones connected to the same SIP switch. If the SIP switch being used is in another country, it may be necessary to have two SIP accounts in the phone. One for the company’s internal IP calls and one for local external calls via the analogue telephone network. Otherwise there is a risk of making overseas calls to order a pizza from down the road.

Phone numbers and network addresses

An IP phone has a normal phone number plus a network address. When someone calls an IP phone number, the SIP switch converts the call into data packets that are sent over the network to the phone’s network address.

You can make a call from an IP phone to another using the network address. When you send an email to someone, you don’t need to know the computer’s network address, and it’s the same when you make a call from an IP phone, you don’t need to know the

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Contents Avaya B179 SIP Conference Phone Documentation disclaimer Downloading documents Contact Avaya Support Avaya B179 SIP Conference Phone User Guide Table of contents General MaintenanceDescription ConnectionsDescription Keypad Writing textOff Hook Display screenOn Hook Press to display this screenNavigation and selection in menus Press Line to switch to and from this menuPress Menu to switch to and from a menu Line menuWriting style in instructions Menu treeAnswering calls on hold Answering and making callsAnswering calls Making callsAnswering and making calls Calling from the phonebookPlacing calls on temporary hold Adjusting the speaker volumeDuring a call Ending callsMaking conference group calls Making multi-party callsAdding another party to a call Making a new call Selecting account when diallingManaging phone lines Adding a partySwitching between lines during multi-party calls Managing phone lines Mark the line you want to drop and press Dropping a lineTransferring calls  NB. Some PBXs do not support this optionLogging out of the profile Using a user profileProfiles Changing the profile name and password ProfilesAdding contacts PhonebookSearching for contacts Editing contactsDeleting all conference groups PhonebookDeleting contacts Displaying phonebook statusExternal phonebook Ldap  Select Menu EXT. Phonebook External Phonebook LdapSearch for and call a contact  Enter one or more search characters to filter the listAdding another party to a call Conference guideEntering text with the keypad Adding a conference group Conference guideDisplaying conference group participants Editing a conference groupDeleting a conference group Displaying conference guide statusMute function RecordingStarting a recording HoldEditing the name of a recording RecordingListening to a recording Deleting a recording Adjusting the recording indicatorDisplaying recording feature status Deleting all recordingsSettings Basic settingsTime format Settings when connecting external equipment AuxSettings for external PA system Changing text on the display screen Advanced settingsResetting Adjusting microphone volume from PA system Settings during a callTurn off the internal speakers when using a headset Adjusting PA calibration manuallySystem Restore to factory settingsSystem menu can be used for manual restarts and resets Restarting the phone programmeTransfer protocol Checking statusAccount NetworkTime NAT TraversalMedia EquipmentUsing the web interface Checking network addressesUsing the web interface Logging in to the Avaya B179Managing the phonebook Adding a contactImporting contacts Editing contactsDeleting contacts Exporting contacts Editing a conference group Managing the conference guideAdding a conference group Exporting conference groups Deleting a conference groupImporting conference groups Checking the call list Changing PIN code and profile name Changing key tone Changing the recording indicatorChanging the ring tone level Changing the time formatRestarting the Avaya B179 Adjusting the sound Select Settings System Display textChecking status Phone numbers and network addresses IP, SIP, URI and IP telephonyMaking calls with IP phones IP, SIP, URI and IP Telephony Network and communication Technical specificationsConnectivity Environment Technical specificationsSound ApprovalsRev 1A