Avaya 5420 manual Speakerphone, Speed Dial, Redial, To change from the handset to the speakerphone

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2420user

Speakerphone

The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. Keep in mind that two-way speakerphones may not operate satisfactorily in every environment (such as in very noisy locations).

To make or answer a call without lifting the handset, or to use the speakerphone with any feature

1.Press Speaker. The LED beside the button illuminates.

2.Make or answer the call, or access the selected feature.

3.Adjust the speakerphone volume if necessary. To change the volume use the and buttons. The display shows the volume level. (There are eight volume levels).

To change from the speakerphone to the handset (or headset if fitted) 1. Pick up the handset (or press Headset) and talk.

To change from the handset to the speakerphone

1.Press Speaker.

2.Hang up the handset.

To end a speakerphone call 1. Press Speaker again.

Speed Dial

The Speed Dial feature allows you to have the phone automatically dial calls to telephone numbers stored in your personal directory (maximum of 104). See Dialing a Speed Dial Number.

To make a call to a personal directory entry using the Speed Dial feature

1.From the Home screen, press the SpDial softkey. The Speed Dial screen is displayed.

2.Press the button next to the entry you want to call.

3.If the entry you want is not displayed, use and to cycle through the entries or key the first letter of the required name to jump to the page with a matching entry.

4.The phone dials the number for you.

Redial

The Redial feature automatically redials a previously dialed extension or outside number (up to 24 digits). Your phone stores the last ten numbers dialed.

Note: If you have dialed the same number twice in succession, it will only have one appearance in the redial list.

To redial previously dialed number:

1.Press Redial. Use and to step through the entries. When you have located the required number, press the associated key.

5420/2420 Phone User Guide

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IP Office

Issue 6d (15th September 2005)

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Contents IP Office Table of Contents Table Of Contents Telephone OverviewCall Handling Buttons Bridged Appearance Default settings 5420/2420 Phone User Guide IP OfficeCall Appearance Keys Line AppearanceSystem Features Call Appearance Keys IconsAnswer a Call Basic Call Handling FeaturesMake a Call Headset Working Clearing a CallTo clear an established call either Redial SpeakerphoneSpeed Dial To change from the handset to the speakerphonePreventing the other person on the line from hearing you MuteHold To put an existing call on holdTransfer To transfer a new call to a held call using ConferenceTo transfer the current call to another extension To add another party to a call Press Conference ConferenceMessage To add a held calls to an active call Press ConferenceOverview of Speed Dials Using Speed DialsDialing a Speed Dial Number Editing a Speed Dial Deleting a Speed DialConverting a Call Log Entry to a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using The Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedPress Log Setup Erasing All Logged CallsTo change the ringer sound Changing OptionsChanging Ringer Options To use the Message Lamp for ringing alertsUsing Self Test Adjusting the Display ContrastCall Log Setup Selecting the Display ModePress Erase or Cancel Default Phone/Erase All SettingsLanguage Automatic Gain Control AGC Making Calls System FeaturesAnswering Calls Do Not Disturb Call ForwardingDiverting Calls At another extensionVoicemail Default Feature Codes EU24 Expansion Module EU24 OverviewConnection Using the EU24 Expansion Module Viewing the Alternate DisplayIndex 5420/2420 Phone User Guide IP Office Index AL7 1LZ
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5420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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