Avaya 5420 manual Using Speed Dials, Overview of Speed Dials, Dialing a Speed Dial Number

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Using Speed Dials

Overview of Speed Dials

The phone can store up to 104 personal speed dials. The list of these speed dials is accessed by

pressing SpDial. If SpDial is not shown, press Exit top exit the current screen.

•The speed dial list is sorted alphabetically.

•Press and to move between pages.

•Press the appropriate letter key to move direct to the first page with a matching name.

•Press the or next to an entry to call the associated number.

•Use the key options to perform other actions.

Pressing Add or Edit gives access to the details of a particular speed dial.

Note: Speed dials can be used for any numbers that can be manually dialed from the extension. Where a dialing prefix is required (for example an external line access digit; usually 9) then that prefix must be part of the speed dial number.

Dialing a Speed Dial Number

You can use the speed dial directory to make a call with the handset on hook or off hook.

1.Press SpDial. If SpDial is not shown, press Exit to exit the current screen.

2.Press and to display different pages of speed dials or key the first letter of the required name to jump to the page with a matching entry.

3.When the required entry is displayed, press the adjacent or key.

5420/2420 Phone User Guide

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IP Office

Issue 6d (15th September 2005)

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Contents IP Office Table of Contents Table Of Contents Telephone OverviewCall Handling Buttons Bridged Appearance Default settings 5420/2420 Phone User Guide IP OfficeCall Appearance Keys Line AppearanceSystem Features Call Appearance Keys IconsMake a Call Basic Call Handling FeaturesAnswer a Call To clear an established call either Clearing a CallHeadset Working Redial SpeakerphoneSpeed Dial To change from the handset to the speakerphonePreventing the other person on the line from hearing you MuteHold To put an existing call on holdTo transfer the current call to another extension To transfer a new call to a held call using ConferenceTransfer To add another party to a call Press Conference ConferenceMessage To add a held calls to an active call Press ConferenceDialing a Speed Dial Number Using Speed DialsOverview of Speed Dials Converting a Call Log Entry to a Speed Dial Deleting a Speed DialEditing a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using The Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedPress Log Setup Erasing All Logged CallsTo change the ringer sound Changing OptionsChanging Ringer Options To use the Message Lamp for ringing alertsUsing Self Test Adjusting the Display ContrastCall Log Setup Selecting the Display ModeLanguage Default Phone/Erase All SettingsPress Erase or Cancel Automatic Gain Control AGC Answering Calls System FeaturesMaking Calls Do Not Disturb Call ForwardingDiverting Calls At another extensionVoicemail Default Feature Codes EU24 Expansion Module EU24 OverviewConnection Using the EU24 Expansion Module Viewing the Alternate DisplayIndex 5420/2420 Phone User Guide IP Office Index AL7 1LZ
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5420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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